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For Companies At a Glance
- Tasks: Lead a passionate team and deliver exceptional customer service in a luxury retail environment.
- Company: Join Swarovski, a global leader in crystal craftsmanship since 1895, celebrating individuality and sustainability.
- Benefits: Enjoy competitive salary, monthly bonuses, generous staff discounts, and enhanced holiday entitlement.
- Why this job: Be part of an iconic brand that values diversity, creativity, and personal growth in a vibrant team.
- Qualifications: Must have 1-2 years of retail management experience and a passion for luxury fashion.
- Other info: Swarovski promotes a culture of inclusion and respect, ensuring everyone feels valued and heard.
The predicted salary is between 28800 - 43200 £ per year.
At Swarovski, where innovation meets inspiration, our Assistant Store Managers are our ultimate advocates, providing our customers with extraordinary service and an awe-inspiring brand experience.
We are searching for a motivated Assistant Store Manager to place crystal into the hearts and hands of our customers, to lead and grow a team with passion and enthusiasm, and make dreams come true.
Join us if you are looking for a rewarding role within a diverse team that is pushing boundaries and shares your real passion for fashion and jewellery.
Be part of a truly iconic global brand, learn and grow with us. A world of wonder awaits you.
About the job
You are an advocate of our brand. In this role and together with the team, you will:
- Strive for excellence and go the extra mile in every customer interaction.
- Build a loyal portfolio of existing and new customers.
- Act as a role model, leading by example with passion and enthusiasm.
- Support recruitment, coach and motivate the team to drive the business.
- Support the implementation of the monthly service and sales plan, goals, and targets.
- Facilitate the onboarding of new starters in store.
About you
You are an experienced Assistant Store Manager and you have:
- 12 years experience working in a multicultural retail environment.
- Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
- Leadership and coaching skills.
- Digital proficiency, learning agility, and a growth mindset.
- A winning personality to easily establish trustful relationships.
What we offer
You can expect a range of benefits, including:
- Competitive salary
- Monthly bonus scheme
- Industry leading, generous staff discount starting on your first day
- Enhanced holiday entitlement of 6.6 weeks, pro rata for part time employees
- Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
- Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts
Masters of Light Since 1895
Swarovski creates beautiful crystal-based products of impeccable quality and craftsmanship that bring joy and celebrate individuality.
Founded in 1895 in Austria, the company designs, manufactures and sells the world\’s finest crystal, gemstones, Swarovski Created Diamonds and zirconia, jewelry, and accessories, as well as crystal objects and home accessories. Swarovski Crystal Business has a global reach with approximately 2,400 stores and 6,700 points of sales in around 140 countries and employs more than 18,000 people. Together with its sister companies Swarovski Optik (optical devices) and Tyrolit (abrasives), Swarovski Crystal Business forms the Swarovski Group. A responsible relationship with people and the planet is part of Swarovskis heritage. Today this legacy is rooted in sustainability measures across the value chain, with an emphasis on circular innovation, championing diversity, inclusion and self-expression, and in the philanthropic work of the Swarovski Foundation, which supports charitable organizations bringing positive environmental and social impact.
Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.
Assistant Store Manager in Liverpool employer: SWAROVSKI UK
Contact Detail:
SWAROVSKI UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Liverpool
✨Tip Number 1
Familiarise yourself with Swarovski's brand values and product offerings. Understanding the unique selling points of their luxury items will help you connect with customers and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Highlighting your ability to coach and inspire others will resonate well with the hiring managers.
✨Tip Number 3
Network within the retail industry, especially with professionals who have experience in luxury fashion or cosmetics. Building connections can provide valuable insights and potentially lead to referrals for the Assistant Store Manager position.
✨Tip Number 4
Prepare to discuss your digital proficiency and how you've used technology to enhance customer experiences in past roles. This is increasingly important in retail, and demonstrating your adaptability will set you apart from other candidates.
We think you need these skills to ace Assistant Store Manager in Liverpool
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Swarovski's values, products, and customer service philosophy. This will help you tailor your application to reflect your alignment with their brand ethos.
Highlight Relevant Experience: Emphasise your experience in retail management, particularly in multicultural environments and luxury brands. Use specific examples to demonstrate your leadership and coaching skills.
Showcase Your Passion: Convey your enthusiasm for fashion and jewellery in your application. Share personal anecdotes or experiences that illustrate your genuine interest in the industry.
Tailor Your CV and Cover Letter: Customise your CV and cover letter to reflect the key responsibilities and qualifications mentioned in the job description. Make sure to address how you can contribute to the team's success at Swarovski.
How to prepare for a job interview at SWAROVSKI UK
✨Show Your Passion for the Brand
Make sure to express your enthusiasm for Swarovski and its products during the interview. Share any personal experiences you have with the brand, as this will demonstrate your genuine interest and alignment with their values.
✨Highlight Your Leadership Skills
As an Assistant Store Manager, you'll need to lead by example. Prepare examples of how you've successfully motivated and coached teams in the past, showcasing your ability to drive performance and foster a positive work environment.
✨Demonstrate Customer-Centric Thinking
Swarovski places a strong emphasis on customer service. Be ready to discuss how you've gone the extra mile for customers in previous roles, and share specific strategies you've used to build loyalty and enhance the customer experience.
✨Prepare for Situational Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to handle difficult situations or conflicts, and be prepared to explain how you resolved them effectively.
