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For Companies At a Glance
- Tasks: Engage with clients and suppliers, ensuring top-notch communication and organization.
- Company: Track Record Global specializes in sustainable supply chain assessments for consumer protection.
- Benefits: Enjoy hybrid work, 30 days holiday, healthcare plans, and fun perks like yoga sessions!
- Why this job: Join a passionate team focused on sustainability and make a real impact in the industry.
- Qualifications: Excellent communication skills, Google Workspace experience, and a proactive mindset are essential.
- Other info: Must be able to travel to our Brighton Hub at least once a week.
The predicted salary is between 30000 - 42000 £ per year.
About Track Record Global
Track Record Global (TRG) are experts in natural material supply chain assessments, verifying that the legislation in place to protect consumers and the environment is adhered to as well as ensuring that the environmental claims made by our clients are traceable.
About the Role
We are looking for a Client & Supplier Engagement Advisor (Sustainability Administrator) to deliver professional communications not only with our clients, but our clients\’ suppliers. You must have impeccable communication and organisation skills, a flexible and dynamic approach, as well as a keen interest in sustainability and a willingness to learn.
Job Responsibilities
- Work with internal and external teams to ensure we deliver a professional service to our clients in the Retail and Timber Specialist industries
- Demonstrate an organised approach and meticulous record keeping with our internal systems
- Experience of working with in house systems to manage workload and deadlines
- Engage with our clients’ suppliers to complete their Due Diligence , use excellent telephone skills, and can explain complex requirements to those whose first language is not English.
- Ability to talk to suppliers and clients and maintain confidentiality where applicable and have a friendly and helpful approach and the ability to build good relationships by phone and Email.
- Ability to support Client Manager or Senior Client Manager, with their main contacts, taking messages or being able to escalate support when required
- Be client facing, ability to attend client meetings, cover supplier topics and take minutes to support the team
- Ability to run reports or do basic tasks when the senior/client managers are away
- Complete mail merge for client and supplier comms, liaise with our internal ESG and Insights team to understand upcoming comms
- Have a passion for Sustainability and an interest in wider ESG subjects
- Multitasking skills and flexibility to ensure urgent or non-BAU tasks are accommodated
- Proactive approach contacting internal to get answers and getting support when required. Be able to flex style for cross functional working
- Create best practice and can write and train processes on the back of your vest practice ideas
- Managing your own part of your business with client
About You
We are looking for someone who has:
- An excellent telephone manner
- A go getter approach
- Confidence in communicating across all levels
- Experience in Google Workspace
- Problem solving mindset
- Can travel to our Brighton Hub as regularly as needed (at least once per week)
What You\’ll Get From Us
· Hybrid and Hub working options
· 30 days holiday after one year of service
· Annual incentive plan (AiP)
· Contributory pension scheme
· Healthcare cash plan
· Peer-to-peer recognition programme
· Weekly lunchtime virtual yoga sessions
· Together time
· Birthday lay in
· Helping hand loan scheme
· Monthly in-person breakfast at our Hub
Sustainability Administrator employer: Track Record Global
Contact Detail:
Track Record Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sustainability Administrator
✨Tip Number 1
Familiarize yourself with the key concepts of sustainability and ESG (Environmental, Social, and Governance) topics. This knowledge will not only help you in conversations with clients and suppliers but also demonstrate your genuine interest in the field.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be engaging with clients and suppliers, being able to explain complex requirements clearly and confidently is crucial.
✨Tip Number 3
Get comfortable using Google Workspace tools, as they are essential for managing your workload and collaborating with internal teams. Familiarity with these tools will make you more efficient and effective in your role.
✨Tip Number 4
Show your proactive side by reaching out to current employees or networking within the sustainability community. Building relationships can provide valuable insights into the company culture and expectations.
We think you need these skills to ace Sustainability Administrator
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sustainability Administrator position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience related to client engagement, sustainability, or communication. Use specific examples to demonstrate your skills in these areas.
Show Your Passion for Sustainability: Make sure to convey your genuine interest in sustainability and ESG topics in your application. Share any relevant projects, volunteer work, or personal initiatives that showcase your commitment to these issues.
Tailor Your Communication Style: Since the role requires excellent communication skills, ensure that your application reflects a professional yet friendly tone. This will demonstrate your ability to engage effectively with clients and suppliers.
How to prepare for a job interview at Track Record Global
✨Show Your Passion for Sustainability
Make sure to express your genuine interest in sustainability during the interview. Share any relevant experiences or projects that demonstrate your commitment to environmental issues, as this role requires a keen interest in sustainability.
✨Demonstrate Excellent Communication Skills
Since the position involves engaging with clients and suppliers, practice articulating complex ideas clearly and concisely. Be prepared to showcase your telephone skills and how you can explain intricate requirements to non-native English speakers.
✨Highlight Your Organizational Abilities
Discuss your experience with meticulous record-keeping and managing workloads. Provide examples of how you've successfully organized tasks and met deadlines in previous roles, as this is crucial for the Sustainability Administrator position.
✨Prepare for Client Interaction Scenarios
Anticipate questions about how you would handle client meetings and supplier communications. Think of examples where you've built relationships over the phone or via email, and be ready to discuss how you maintain confidentiality while being friendly and approachable.
