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For Companies At a Glance
- Tasks: Support and service end-user customer accounts in the food service industry.
- Company: Join Kersia, a leader in biosecurity and food safety with a strong market presence.
- Benefits: Enjoy training opportunities, a dynamic work environment, and the chance to make an impact.
- Why this job: Be part of a growing team that values innovation and customer relationships in a vital industry.
- Qualifications: Experience in hospitality or technical service roles; full training provided for product knowledge.
- Other info: Must have a full driving license and be IT literate; flexibility and problem-solving skills are key.
The predicted salary is between 28800 - 43200 £ per year.
Role Summary:
Kersia, a global leader in biosecurity and food safety incorporates Holchem Laboratories Limited, specialist manufacturers of detergents and disinfectants. Holchem provide a unique technical hygiene service to the Food and Service Industries. Consistent growth and investment has enabled the company to develop into one of the UK’s leaders in this market sector working in partnership with both blue chip and Independent Companies.
We are recruiting for a Technical Sales Consultant to join our Food Service & Facilities Division. The successful candidate will be responsible for:
- The servicing and support of end user customer accounts. (End-user customers include restaurants, hotels and other varied Foodservice businesses.)
- Completing service reports on a bespoke service app to support sales, cost control, safety and sustainability objectives.
- Training staff on site for chemical safety and product applications.
- Installation and maintenance of non-electrical dosing equipment.
- Surveying and prospecting for new end user customers. (Groups or large single sites that warrant service and support.)
- Updating both the CRM system and supporting service planner.
- Managing the relationship with distributors within the region. (95%+ of Kersia F&F business is delivered via distributor partners.)
- Providing input into the F&F team on marketing opportunities, service improvements and other progressive suggestions.
Key Skills / Attributes / Core Competencies:
- Experience working within the hospitality, hygiene industries or on-site technical service roles.
- Ability to plan for and manage multiple priorities.
- Confidence to install (or be trained to install) non-electrical dosing equipment.
- Understanding of the F&F product range, applications and regulatory details. (Full training is provided on these points).
- Full driving license.
- Responsible for all elements of health & safety.
- Ability to continually improve quality and effectiveness in all activities.
- IT literate with a good understanding of Microsoft Office (Word, Excel, PowerPoint).
Personal Attributes / Core Behaviours:
- Excellent interpersonal skills to facilitate communication between teams and with customers and colleagues in person via email and over the phone.
- Flexibility with the ability to work as part of a team but also on own initiative.
- Organised and efficient to meet deadlines and deliver objectives.
- Calm and confident with problem solving skills.
- Strong attention to detail.
Technical Sales Consultant employer: Kersia UK
Contact Detail:
Kersia UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Sales Consultant
✨Tip Number 1
Familiarize yourself with the food service and hygiene industries. Understanding the specific needs and challenges of restaurants and hotels will help you connect better with potential clients during your interactions.
✨Tip Number 2
Brush up on your technical skills, especially regarding non-electrical dosing equipment. If you can demonstrate a basic understanding or willingness to learn, it will show your commitment to the role and make you stand out.
✨Tip Number 3
Network within the hospitality sector. Attend industry events or join relevant online forums to meet potential clients and distributors. Building these relationships can give you an edge when prospecting for new customers.
✨Tip Number 4
Showcase your problem-solving skills in conversations. Be prepared to discuss how you've handled challenges in previous roles, as this will highlight your ability to manage multiple priorities and maintain strong customer relationships.
We think you need these skills to ace Technical Sales Consultant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Technical Sales Consultant position at Kersia. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize any experience you have in the hospitality or hygiene industries, particularly in technical service roles. Mention specific examples where you managed customer accounts or provided training.
Showcase Your Skills: Clearly outline your IT literacy, especially with Microsoft Office tools, and any experience with CRM systems. Highlight your problem-solving skills and ability to manage multiple priorities effectively.
Personalize Your Application: Address your cover letter to the hiring manager if possible, and express your enthusiasm for the role and the company. Mention how your personal attributes align with the core competencies listed in the job description.
How to prepare for a job interview at Kersia UK
✨Show Your Industry Knowledge
Make sure to demonstrate your understanding of the hospitality and hygiene industries during the interview. Discuss any relevant experience you have and how it relates to the role of a Technical Sales Consultant.
✨Highlight Your Interpersonal Skills
Since this role involves communication with various stakeholders, be prepared to showcase your excellent interpersonal skills. Share examples of how you've effectively communicated with customers or team members in the past.
✨Prepare for Technical Questions
Expect questions related to the installation and maintenance of non-electrical dosing equipment. Brush up on your technical knowledge and be ready to discuss how you would approach these tasks.
✨Demonstrate Your Problem-Solving Abilities
Be ready to provide examples of how you've tackled challenges in previous roles. This will show your potential employer that you can remain calm and confident while solving problems, which is crucial for this position.
