General Manager - UK

General Manager - UK

Lancaster Full-Time 36000 - 60000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a vibrant team to deliver exceptional customer experiences and delicious Italian food.
  • Company: Join Zizzi, a fun-loving family dedicated to great food and service.
  • Benefits: Enjoy a competitive salary, bonuses, discounts, and 28 days holiday.
  • Why this job: Be part of a culture that values growth, individuality, and teamwork while having fun.
  • Qualifications: Passion for food, leadership skills, and a commitment to excellent service are essential.
  • Other info: Access to wellbeing support and opportunities for career development.

The predicted salary is between 36000 - 60000 Β£ per year.

Calling all Pizza lovers!…….(Pasta lovers are welcome too)

Competitive Salary including Generous Bonus Scheme and Tronc

Zizzi General Managers have a significant role to play, working closely with the Head Chef to ensure the restaurant\’s success. You will understand and promote our culture, bringing our values to life within the team. You should be enthusiastic, a team player, and willing to roll up your sleeves to ensure our customers have a great experience every time. A passion for food and service, combined with high standards, is essential. Lead by example and serve as a great role model.

What you\’ll get:

  • Company Bonus Scheme
  • Reward from your customers through a generous tronc system
  • 50% off at Zizzi & ASK Italian (including drinks) for you and your friends
  • Free and heavily discounted menu on shift
  • Wagestream for instant access to earned wages
  • Discounts on cinema tickets, travel websites, and big brands
  • Access to online community for rotas and payslips
  • Free Employee Assistance Programme for support, GPs, and wellbeing
  • 28 days holiday (pro-rata)
  • Opportunity for career development and progression
  • Company pension contributions

What will you be doing? Here\’s a taste:

  • Leading people: recruiting, onboarding, developing, inspiring, and retaining top talent to build an engaged team that embodies our culture and values.
  • Living and promoting customer service excellence. Coaching your team to ensure all customers have a great experience every time.
  • Becoming an expert and passionate about our food, especially Italian cuisine, to share this enthusiasm with your team and customers. Ensuring only perfect plates leave your kitchen.
  • Achieving financial targets, optimizing contribution, maximizing profitability, reviewing business performance, and taking actions to improve.
  • Ensuring adherence to policies and procedures, maintaining safety and wellbeing for your team and customers.

And you do all that through our Zizzi Values β€” it’s what matters to us

Growth: Strive to improve daily. We seek growth collectively in our business and personal contributions.

Individuality: Celebrate differences. Be proud of what makes us unique and encourage everyone to be their best selves.

Drive: Make things happen. Adapt to challenges, avoid shortcuts, and motivate for more.

Togetherness: Be part of something bigger. Support each other through challenges and successes.

Fun: Enjoy the everyday. Take our goals seriously but don’t forget to have fun.

We are Zizzi. At Zizzi, we are a family. It’s never just me, always we β€” including our customers.

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General Manager - UK employer: Zizzi

Zizzi is an exceptional employer that fosters a vibrant and inclusive work culture, where passion for food and service is at the forefront. With competitive salaries, generous bonuses, and a wealth of employee benefits including discounts, career development opportunities, and a supportive community, Zizzi ensures that every team member feels valued and empowered to thrive. Join us in creating memorable dining experiences while enjoying a fulfilling career in the heart of the UK.
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Contact Detail:

Zizzi Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land General Manager - UK

✨Tip Number 1

Familiarise yourself with Zizzi's values and culture. Understanding their emphasis on growth, individuality, drive, togetherness, and fun will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their team.

✨Tip Number 2

Network within the restaurant industry, especially with those who have experience at Zizzi or similar establishments. Engaging with current or former employees can provide valuable insights into the company culture and expectations, which you can leverage in your conversations.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully developed teams in the past. Zizzi is looking for someone who can inspire and retain talent, so be ready to share specific examples of how you've achieved this in previous roles.

✨Tip Number 4

Showcase your passion for Italian cuisine and customer service. Be prepared to talk about your favourite dishes and how you ensure a great dining experience for customers, as this will demonstrate your enthusiasm for the role and the brand.

We think you need these skills to ace General Manager - UK

Leadership Skills
Team Development
Customer Service Excellence
Financial Acumen
Operational Management
Recruitment and Onboarding
Coaching and Mentoring
Passion for Food and Hospitality
Problem-Solving Skills
Communication Skills
Adaptability
Attention to Detail
Knowledge of Health and Safety Regulations
Performance Management
Ability to Work Under Pressure

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a General Manager at Zizzi. Highlight your relevant experience in leading teams, customer service, and financial management.

Tailor Your CV: Customise your CV to reflect your passion for food and service. Include specific examples of how you've led teams, improved customer experiences, and achieved financial targets in previous roles.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your values align with Zizzi's, particularly around growth, individuality, drive, togetherness, and fun.

Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you inspire and develop your team. Provide examples of how you've successfully recruited and retained talent in the past.

How to prepare for a job interview at Zizzi

✨Show Your Passion for Food

As a General Manager at Zizzi, it's crucial to demonstrate your enthusiasm for Italian cuisine. Be prepared to discuss your favourite dishes and how you can share that passion with both your team and customers.

✨Emphasise Team Leadership Skills

Highlight your experience in recruiting, developing, and inspiring a team. Share specific examples of how you've successfully led a team in the past and how you plan to embody Zizzi's values of togetherness and individuality.

✨Understand the Business Metrics

Familiarise yourself with key performance indicators relevant to restaurant management. Be ready to discuss how you would optimise profitability and smash financial targets while maintaining high standards of customer service.

✨Align with Zizzi's Values

Make sure to convey how your personal values align with Zizzi's core principles: Growth, Individuality, Drive, Togetherness, and Fun. Prepare examples from your previous roles that illustrate how you've embodied these values in your work.

General Manager - UK
Zizzi
Location: Lancaster
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Z
  • General Manager - UK

    Lancaster
    Full-Time
    36000 - 60000 Β£ / year (est.)
  • Z

    Zizzi

    100-200
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