Senior Human Resources Officer

We’re on the hunt for a proactive, credible Senior HR Officer to join our Gordon Ramsay Restaurants People function, playing an integral role in delivering a best in class people experience, reporting into the HR Business Partner.

This position will be based in our Support Office located in Wandsworth Road (London) with regular travel to Central London restaurants.

This will be a hands-on generalist role that calls for someone who is comfortable with managing employee relations, end to end case management and advising our manager’s to support performance of our people. You’ll support the HR Business Partners with day-to-day People Operations; partnering and advising our Restaurant Management teams to ensure the embedding of effective, compliant and professional local HR practices.

Key responsibilities:

• Conduct thorough investigations into Employee Relations issues and provide timely and effective resolution of cases.
• Upskill our management teams by delivering engaging and informative training sessions on HR processes.
• Champion HR best practices by staying informed on industry standards, internally advocating for their adoption, and collaborating with stakeholders to enhance and streamline HR processes
• People Analytics that will enable us to make smart, well-informed people-related business decisions aligned with the wider People Strategy.
• Managing our HR reporting – case logs, trackers, trend reports and updates for leadership team
• Manage our HR Reporting by maintaining accurate and up-to-date case logs, trackers, and trend reports to generate regular updates for the leadership team, highlighting key HR metrics and trends.
• Management of our People Systems (Fourth) to ensure all information is updated correctly ensuring proper usage at a local level and maintaining accurate data.

About you:

• Proven experience of working in a dynamic and fast-paced People Team within a multi-site high volume business
• Strong commercial acumen and possess a strong understanding of the business operation
• Make data-driven recommendations to enhance business performance.
• Expertise in providing effective employee relations advice, case management and resolution of complex issues.
• Effectively communicate and collaborate with stakeholders, including restaurant management teams, Senior Operations Teams and wider Support Office departments.
• Ability to connect quickly and build positive relationships with our teams.
• Strong coaching skills to develop and empower our teams at all levels
• Sharp numerical & analytical skills to drive informed decision-making, ensuring precise and data-driven solutions
• Championing honesty and integrity as essential qualities
• Strong communication skills both written & verbal with the ability to confidently convey complex HR concepts in a clear and informative way.
• A passion for restaurants, food and hospitality and an understanding of the unique challenges as part of a fast paced people team within the sector

What we offer you:

• Competitive Pay Rate
• Wage stream employer-Employees can access up to 50% of wages before payday
• Access to our world-class training & development opportunities globally including WSET Accreditation Levels 1-3
• Work with and learn from extraordinary culinary and front-of house talent in a diverse, energizing and professional restaurant environment
• A fantastic 50% staff discount on food and drink in UK restaurants
• 50% discount on Gordon Ramsay Academy classes & courses for you and Friends & Family
• Preferential Room Rates at Gordon Ramsay Restaurants partner hotels
• MYNDUP – you can get up to 2 hours a month free, anonymous mental health support & wellbeing, counselling or therapy
• 50% off Membership to CODE which includes unlimited access to industry offers across restaurants, bars and hotels
• Lunch provided at Office Locations and in Restaurants

If you have a passion for hospitality and are looking to develop your career in a best-in-class global restaurant group, we would love to hear from you.

We do receive a high volume of applications and are only able to contact those who have been successful in moving to the next stage of the recruitment process.

At Gordon Ramsay Restaurants, we are driven to be an inclusive employer, we are devoted to creating an environment where our amazing teams can thrive, and our aim is to put people at the heart of everything we do. We want our teams to be their authentic self and we truly celebrate diversity in every sense.

We are successful at what we do by cultivating talented teams with diverse skills & backgrounds. Everyone is welcome in our Gordon Ramsay Restaurants family. As we continue to grow and build the business, we are committed to putting diversity, equality, and inclusion at the forefront.