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- Tasks: Provide IT support, manage networks, and maintain servers in a charity setting.
- Company: Join a dedicated charity organisation making a difference in the community.
- Benefits: Enjoy reimbursed travel costs and a supportive work environment.
- Why this job: Be part of a mission-driven team while developing your tech skills.
- Qualifications: Experience with Windows OS, networking, and M365 administration is essential.
- Other info: Must be able to drive to the Snetterton office daily.
The predicted salary is between 30000 - 42000 £ per year.
***You must be able to drive on-site daily to Snetterton area***
IT Support, IT Technician, Microsoft/ Windows, Networking, Server, Telephony, Support.
A charity organisation are looking for an IT Support Technician who can work on-site in their Snetterton office. You must be able to drive on site daily, and some rare travel may be required to their other sites across the UK (reimbursed costs)
The role will encompass both the Helpdesk and IT Technician responsibilities to include new builds and repairs, network and server maintenance, telecoms improvements as well as project support.
Experience with (most of) the following are required:
- Windows Operating Systems (Pro/Enterprise & Server)
- Windows Server – DHCP, DNS, Active Directory, Print and Networking (including routers, switches, cabling, APs)
- Mobile Operating Systems (Android & iOS)
- M365 administration (including Entra ID, Intune, SharePoint, Exchange Online)
IT Support, IT Technician, Microsoft/ Windows, Networking, Server, Telephony, Support.
IT Support Technician in Norwich employer: NICHOLS DIGITAL LIMITED
Contact Detail:
NICHOLS DIGITAL LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician in Norwich
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description. Brush up on your knowledge of Windows Operating Systems, M365 administration, and networking concepts like DHCP and DNS. This will help you speak confidently about your skills during any interviews.
✨Tip Number 2
Since the role requires driving to the Snetterton area, ensure you have a valid driving licence and are comfortable with daily travel. Mention your willingness to commute in conversations or interviews to show your commitment to the role.
✨Tip Number 3
Network with current or former employees of the charity organisation. Use platforms like LinkedIn to connect and ask about their experiences. This can provide you with valuable insights and potentially give you an edge in your application.
✨Tip Number 4
Prepare for potential technical questions by practising common IT support scenarios. Think about how you would troubleshoot issues related to server maintenance or network problems. Being able to demonstrate your problem-solving skills will be crucial in the interview process.
We think you need these skills to ace IT Support Technician in Norwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and technical skills. Emphasise your familiarity with Windows Operating Systems, networking, and any specific tools mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to work on-site. Mention your driving capability and willingness to travel to different sites, as this is a key requirement for the role.
Highlight Relevant Experience: In your application, focus on past roles where you handled helpdesk responsibilities, network maintenance, or server management. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at NICHOLS DIGITAL LIMITED
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows Operating Systems, networking, and server maintenance. Bring examples of past projects or issues you've resolved to demonstrate your technical expertise.
✨Highlight Your Problem-Solving Abilities
IT Support Technicians often face unexpected challenges. Share specific instances where you successfully diagnosed and solved a problem, showcasing your analytical skills and resourcefulness.
✨Demonstrate Communication Skills
As you'll be working in a charity organisation, effective communication is key. Practice explaining technical concepts in simple terms, as you may need to assist non-technical staff or users.
✨Prepare for On-Site Requirements
Since the role requires daily on-site presence, be ready to discuss your driving capabilities and any previous experience with travel for work. This shows your commitment and readiness for the job's logistical demands.
