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- Tasks: Lead a dynamic retail team and ensure exceptional client experiences.
- Company: Join a flagship store on Oxford Street, representing a leading fashion brand.
- Benefits: Enjoy competitive salary and opportunities for personal development.
- Why this job: Be part of a world-class retail experience and shape the brand's reputation.
- Qualifications: 2+ years in retail leadership with a passion for fashion and strong work ethic.
- Other info: Collaborate with local businesses and engage with community trends.
The predicted salary is between 28800 - 43200 £ per year.
Job Description
About the job
We’re looking for a team leader to join our retail team in our flagship store on Oxford Street,London. Reporting directly to the store manager you’ll play an essential role in the management team, both operationally and from a people perspective. Being a natural leader, you’ll both champion and inspire others in being the ultimate brand ambassador. The ideal candidate will have a passion for product whilst being proactive in keeping up to date with style trends.
Assisting with leading of the world’s first physical touch point store you’ll be responsible for ensuring an exceptional experience is delivered to all clients including after care. Our, flagship store will be a measure of the brand from the consumer, joining us will be the chance to play a part in building Manière De Voir’s industry reputation through executing a world class retail store.
KEY RESPONSIBILITIES
Leadership
- Leading from the front, you’ll be a role model for behaviour, standards, and dress code. Leading the teams’ daily duties, performance, and growth.
- Leading the coffee shop team, you’ll work with the in-house barista to oversee supplies whilst ensuring the team deliver a fluent and special experience.
- Create a balance between driving sales and delivering authentic service.
- Using available data to better understand live performance and opportunities whilst achieving individual and team sales targets / KPIs.
- Taking responsibility of your own development and knowledge on each piece of the collection looking at fit, fabric, function, trims, & trend.
- Ensure health, safety and security requirements are adhered to
Client & Store Experience
- Deliver a client experience which is engaging, emotional and in line with hospitality guidelines and interaction techniques. In turn, offering “best in class” service both in-store or at a distance.
- Ensuring “right product, right place, right time” through effective stock file management resulting in maximum sales and minimum stock loss.
- Ensure store standards are maintained whilst adhering to visual merchandising guidelines promoting the best brand image.
- Working closely with the allocators to manage inflow needs. Analysing trends by size, colour, and silhouette to make informed decisions.
- Collecting meaningful information throughout the client’s journey and inputting into the CRM system.
- Elevate the client's experience by providing useful insights into the local lifestyle trends (Theatre, arts, bar, etc), building a strong local network.
- Collaborate with the west end association to raise awareness of all activities in advance and report back weekly footfall.
REQUIREMENTS
- 2 years’+ experience in retail team leading within a similar setting.
- Natural leadership skills, with proven experience of managing high performing, inspired teams.
- Challenging established thinking and championing new ideas to stakeholders in the business.
- Style conscious fashion enthusiast with exceptional knowledge of the industry
- Strong work ethic and personal drive (Entrepreneurial mindset)
- Highly self-motivated with the ability to work well under pressure
- Quality focused with an exceptional eye for detail.
- Experience with Microsoft office
SALARY – Competitive
Team Leader employer: Manière De Voir
Contact Detail:
Manière De Voir Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with the brand and its products. As a team leader, you'll need to embody the brand's values and style, so understanding their offerings and current trends will help you stand out during the interview.
✨Tip Number 2
Showcase your leadership skills in previous roles. Be prepared to discuss specific examples of how you've motivated teams, driven sales, and improved customer experiences, as these are key aspects of the role.
✨Tip Number 3
Network within the retail industry, especially in London. Attend local events or join relevant groups to connect with others in the field, which can provide insights and potentially lead to referrals.
✨Tip Number 4
Research the flagship store's location and its clientele. Understanding the local market and customer preferences will demonstrate your commitment and readiness to enhance the client experience.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in retail team leadership. Emphasise your ability to manage high-performing teams and your passion for fashion, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the brand and the position. Share specific examples of how you've successfully led teams and delivered exceptional customer experiences in previous roles.
Showcase Your Leadership Skills: Use your application to demonstrate your natural leadership abilities. Include instances where you have inspired others, driven sales, or implemented new ideas that improved team performance.
Highlight Industry Knowledge: Mention your understanding of current style trends and your experience with product knowledge. This will show that you are not only passionate about fashion but also proactive in staying informed about the industry.
How to prepare for a job interview at Manière De Voir
✨Show Your Leadership Skills
As a team leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully led teams in the past, highlighting your approach to motivating and inspiring others.
✨Know the Brand Inside Out
Familiarise yourself with the brand's products, values, and current trends in the fashion industry. Being able to discuss how you can embody the brand's ethos and enhance its reputation will impress the interviewers.
✨Emphasise Client Experience
Prepare to discuss how you would deliver an exceptional client experience. Think about strategies you've used before to engage customers and create memorable interactions, as this role heavily focuses on client satisfaction.
✨Be Data-Driven
Since the role involves using data to drive performance, be ready to talk about how you've used data in previous roles to make informed decisions. This could include sales targets, stock management, or understanding customer preferences.
