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- Tasks: Engage with customers, showcase solutions, and support sales through technical expertise.
- Company: Nuix creates innovative software that transforms data into actionable intelligence for over 2,000 global customers.
- Benefits: Flexible work options, a vibrant team culture, and opportunities for personal growth.
- Why this job: Join a passionate team changing the landscape of digital investigations and eDiscovery.
- Qualifications: Bachelor's degree and 5+ years in eDiscovery or Digital Forensics required.
- Other info: We welcome all applicants and strive for an inclusive hiring process.
The predicted salary is between 42000 - 84000 £ per year.
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Description
Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Department: Sales
Location: London (UK)
Description
Nuix creates innovative software that empowers organisations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
We collaborate to provide innovative solutions for more than 2,000 customers in over 75 countries. Our customers include many of the world’s top financial institutions, corporations and government departments, all major global regulatory agencies, leading security and law enforcement agencies, and all tier-one advisory firms and litigation support vendors.
We offer a truly unique place to work, with passionate people who believe in our vision and mission, and exciting opportunities for those who seek them. Are you ready to be part of a global team that is changing how eDiscovery, information governance, forensic and electronic investigations are being conducted around the world?
Role Overview:
The Pre-Sales Engineer at Nuix plays a pivotal role in advancing sales opportunities by leveraging storytelling, understanding the product strategy, engaging with customers to understand their needs and effectively showcase Nuix solutions to address pain points and drive business value.
This role enhances the Nuix sales strategy by providing technical expertise and support during the sales process by demonstrating the value of our solutions. This is achieved by engaging with current and prospective customers to assess the business and technical needs to demonstrate the compelling value of the Nuix solution. This role collaborates with Sales Executives, leveraging their technical expertise to facilitate informed decisionmaking that directly benefits our customers and supports to close deals more effectively.
This role owns all technical activities involved in the pre-sales cycle, from solution demonstrations to Proof of Concepts to solution design and deployment. This may include working on complex customer engagements involving solutions spanning multiple Nuix products. This partnership ensures that customers receive solutions tailored to their needs, enhancing their overall experience and driving our sales success.
The Pre-Sales Engineer will be seen as a market and knowledge leader on the specific Nuix Solution, able to take external industry trends and combine them with Nuix NEO & Discover capabilities to educate and evangelise to customers, partners and Nuix internal employees.
The Pre-Sales Engineer will be cross trained and able to support all core Nuix offerings including, but is not limited to, NEO Investigations & Fraud, NEO Data Privacy, NEO Legal and Discover.
This role requires a proactive can-do attitude, ability to create and deliver compelling presentations to existing and prospective customers and works well both independently and in conjunction with other teammates and departments.
Location
This position will be based in our London office. The candidate is required to attend the office a minimum of 3 days per week but may voluntarily elect to work either remotely or from the London office for the remaining days of the week. (We are in Holborn)
Key Responsibilities
Client Development
- Partner with the Sales team to close new and upsell business by understanding pain points and showcasing Nuix-aligned approaches.
- Drive and support large complex solution sales, generally >$250k ACV, focused mainly within the UK and Central Europe, although other EMEA coverage may be required from time to time.
- Collaborate and win as a team (Pre-Sales and Sales Reps) and support with knowledge sharing by mentoring others.
- Be part of a team who thrives in meeting and presenting to new prospective customers.
- Conduct solution demonstrations for existing and prospective customers: onsite, at industry specific events or via teleconference.
- Educate prospective customers on Nuix offerings and solutions through events and marketing initiatives.
- Participate in meetings with customers and support Sales in handling objections or asking challenging questions to move sales opportunities forward.
- Must be able to align solutions with customer business problems through effective Technical Discovery and Scoping. This will include scoping work for large tender/RFx.
Technical Proficiency and Collateral
- Bridge the gap between technical and non-technical stakeholders. Be the catalyst to mesh business and technical requirements into actionable outcomes.
- Proficient in the Nuix technology stack, Products and Solutions and be hands on with technology.
- Design and deliver proof of concepts (PoC) tailored to meet prospective customers’ business, functional and technical requirements following Project Management methodology.
- Design and deliver solutions to customers, from documentation of software/hardware recommendations and workflows to deployment of the Nuix solution and conducting knowledge transfer and consultation sessions and complete technical validation.
- Learn and maintain expert knowledge of Nuix solutions and workflows, including deployment, and best practices.
- Generate presentations, project plans, and other technical and workflow summary documentation as needed.
- Create standard demonstrations and presentations in partnership with the product leads.
- Create and customize internal and external collateral to support our customers’ use of Nuix solutions.
- Develop/maintain familiarity with the use and setup of common virtual and physical Nuix system configurations.
- Build and sustain expert knowledge of common customer and industry specific use cases and business challenges.
- Work with our Professional Services and wider Technical Community to maximise customer satisfaction and optimisation.
- Become a link between customers and the Nuix Product/Development teams to drive solution development in alignment with the customer’s vision.
- Demonstrate the Nuix behaviours at all times.
Skills, Knowledge and Expertise
- Bachelor’s degree, preferably in computer science/business related field.
- 5 years’ minimum experience in eDiscovery/Digital Forensics, including experience with industry standards for Processing, Analysing, and Reviewing data.
- Experience with using, deploying, supporting and troubleshooting one or more of the following platforms: Nuix, EnCase, FTK, Magnet, Axcelerate, Relativity, Clearwell, Concordance.
- Enterprise-level business project experience with strong process, analysis, design, and documentation skills.
- Strong interpersonal skills with superior verbal and written communication skills.
- Demonstrated problem solving ability and attention to detail to deliver high quality output while meeting deadlines.
- Ability to collaborate and communicate effectively across multiple time-zones.
- Capability to manage competing priorities.
- Experience with SQL, virtualization (VMWare), ElasticSearch, or Graph Databases is beneficial.
- Expertise in one or more coding languages (Java, Python, Ruby) is beneficial
- Fluency In EU languages: specifically German, Spanish, French, Italian are a plus
Nuix is an equal opportunity employer including for Veterans and People with Disabilities. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.
We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.
About Us
Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.
we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.
Nuix Vision
Finding Truth in a Digital World.
Nuix Mission Statement
Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.
Nuix Values
· TAKE OWNERSHIP
· RESILIENT
· UNAFRAID
· TEAM NUIX
· HERO OUR CUSTOMERS
We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.
Seniority level
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Seniority level
Associate
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Industries
Software Development
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Pre-Sales Engineer employer: Nuix
Contact Detail:
Nuix Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pre-Sales Engineer
✨Tip Number 1
Familiarise yourself with Nuix's product offerings and their unique selling points. Understanding how Nuix solutions address specific customer pain points will allow you to engage more effectively during interviews and demonstrate your ability to align their products with client needs.
✨Tip Number 2
Brush up on your technical skills related to eDiscovery and digital forensics. Being able to discuss your hands-on experience with platforms like Nuix, EnCase, or Relativity will show that you have the practical knowledge needed to bridge the gap between technical and non-technical stakeholders.
✨Tip Number 3
Prepare to showcase your presentation skills. As a Pre-Sales Engineer, you'll need to deliver compelling demonstrations and presentations. Practising how to clearly communicate complex technical concepts in an engaging way will set you apart from other candidates.
✨Tip Number 4
Network with current employees or industry professionals who have experience in similar roles. They can provide insights into the company culture at Nuix and share tips on what the hiring team values most, helping you tailor your approach during the interview process.
We think you need these skills to ace Pre-Sales Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in eDiscovery and digital forensics. Emphasise your technical skills, especially with platforms like Nuix, and showcase any successful projects that align with the responsibilities of a Pre-Sales Engineer.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your understanding of Nuix's mission and values. Use storytelling to illustrate how your background and skills can help address customer pain points and drive business value, as outlined in the job description.
Showcase Technical Proficiency: Highlight your technical expertise in your application. Mention specific tools and technologies you have experience with, such as SQL or coding languages, and explain how these skills will benefit the Pre-Sales Engineer role.
Prepare for Interviews: If selected for an interview, be ready to discuss how you would approach solution demonstrations and technical discovery. Prepare examples of how you've successfully collaborated with sales teams in the past to close deals and support customers.
How to prepare for a job interview at Nuix
✨Understand Nuix's Solutions
Before the interview, make sure you have a solid understanding of Nuix's products and how they address customer pain points. Familiarise yourself with their technology stack and be prepared to discuss how your experience aligns with their offerings.
✨Showcase Your Technical Expertise
As a Pre-Sales Engineer, you'll need to bridge the gap between technical and non-technical stakeholders. Be ready to demonstrate your technical proficiency and provide examples of how you've successfully communicated complex concepts in previous roles.
✨Prepare for Solution Demonstrations
Expect to conduct solution demonstrations during the interview process. Practice delivering compelling presentations that highlight the value of Nuix solutions, and be prepared to tailor your approach based on the specific needs of the audience.
✨Emphasise Collaboration Skills
Nuix values teamwork, so be sure to highlight your ability to collaborate effectively with sales teams and other departments. Share examples of how you've worked with others to close deals or solve complex problems in the past.
