Product Data Scientist

About Us
Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.
At Diligent, we\’re building the future with people who think boldly and move fast. Whether you\’re designing systems that leverage large language models or part of a team reimaging workflows with AI, you\’ll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly – those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you\’re not just building the future – you\’re an agent of positive change, joining a global community on a mission to make an impact.
Learn more at diligent.com or follow us on LinkedIn and Facebook
About the role:
As a Data Scientist at Diligent, you will shape the future of our flagship SaaS products we build. By applying your technical skills, analytical mindset, and product intuition to one of the richest data sets in the world, you will help define the experiences we build for our incredible clients around the world. You will collaborate on a wide array of product and business problems with a wide-range of cross-functional partners across Product, Engineering, Research, Data Engineering, Marketing, Sales, Finance and others.
You will use data and analysis to identify and solve product development\’s biggest challenges. You will influence product strategy and investment decisions with data, be focused on impact, and collaborate with other teams.
Product leadership: You will use data to shape product development, quantify new opportunities, identify upcoming challenges, and ensure the products we build bring value to the customers. You will help your partner teams prioritize what to build, set goals, and understand their product\’s ecosystem.
Analytics: You will guide teams using data and insights. You will focus on developing hypotheses and employ a varied toolkit of rigorous analytical approaches, different methodologies, frameworks, and technical approaches to test them.
Communication and influence: You won\’t simply present data, but tell data-driven stories. You will convince and influence your partners using clear insights and recommendations. You will build credibility through structure and clarity, and be a trusted strategic partner.
Responsibilities:

• Work with large and complex data sets to solve a wide array of challenging problems using different analytical and statistical approaches
• Apply technical expertise with quantitative analysis, experimentation, data mining, and the presentation of data to develop strategies for our products that serve billions of people and hundreds of millions of businesses
• Identify and measure success of product efforts through goal setting, forecasting, and monitoring of key product metrics to understand trends
• Define, understand, and test opportunities and levers to improve the product, and drive roadmaps through your insights and recommendations
• Partner with Product, Engineering, and cross-functional teams to inform, influence, support, and execute product strategy and investment decisions

Qualifications:

• Bachelor\’s degree in Mathematics, Statistics, a relevant technical field, or equivalent
• 4+ years of work experience in analytics and data querying languages (e.g. SQL), scripting languages (e.g. Python), and/or statistical/mathematical software (e.g. R)
• 4+ years of experience solving analytical problems using quantitative approaches, understanding ecosystems, user behaviors & long-term product trends, and leading data-driven projects from definition to execution (including defining metrics, experiment, design, communicating actionable insights)
• Excellent skills in A/B Testing

Preferred Qualifications:

• Master\’s or Ph.D. Degree in a quantitative field

What Diligent Offers You

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.
Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.
We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent\’s EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at
To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr