Patient Experience Facilitator
Patient Experience Facilitator

Patient Experience Facilitator

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and enhance patient experiences within the NHS 111 service.
  • Company: Join DHU Healthcare, a values-driven organisation dedicated to quality patient care.
  • Benefits: Enjoy a supportive work environment with opportunities for career development.
  • Why this job: Make a real impact on patient care while working in a collaborative team.
  • Qualifications: Passion for patient care and a commitment to continuous improvement are essential.
  • Other info: This role is exclusively for current DHU Healthcare colleagues.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Internal Opportunity: Patient Experience Facilitator (NHS 111)

A fantastic opportunity has opened exclusively for our DHU Healthcare colleagues to further develop their career within our NHS 111 Continuous Quality Improvement (CQI) team. If you're passionate about delivering excellent patient care, continuously improving services, and working within a supportive, values-led environment we would lov…

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Patient Experience Facilitator employer: DHU Healthcare

At DHU Healthcare, we pride ourselves on being an excellent employer that fosters a supportive and values-led work culture. As a Patient Experience Facilitator, you will have the opportunity to make a meaningful impact on patient care while benefiting from continuous professional development and a collaborative team environment. Our commitment to employee growth and well-being, combined with our focus on quality improvement, makes DHU Healthcare a rewarding place to advance your career in the healthcare sector.
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Contact Detail:

DHU Healthcare Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Patient Experience Facilitator

✨Tip Number 1

Familiarise yourself with the NHS 111 service and its core values. Understanding the specific challenges and successes of the service will help you demonstrate your passion for patient care during interviews.

✨Tip Number 2

Network with current employees in the Continuous Quality Improvement (CQI) team. Engaging with them can provide insights into the role and the team dynamics, which you can leverage to show your enthusiasm and fit for the position.

✨Tip Number 3

Prepare examples of how you've contributed to improving patient experiences in previous roles. Being able to share specific instances where you've made a difference will highlight your suitability for the Patient Experience Facilitator role.

✨Tip Number 4

Stay updated on current trends and best practices in patient experience and quality improvement. This knowledge will not only enhance your discussions during the interview but also show your commitment to continuous learning and improvement.

We think you need these skills to ace Patient Experience Facilitator

Patient Care Expertise
Quality Improvement Methodologies
Communication Skills
Empathy and Compassion
Data Analysis
Problem-Solving Skills
Team Collaboration
Adaptability
Customer Service Orientation
Training and Development
Feedback Collection and Analysis
Conflict Resolution
Attention to Detail
Organisational Skills

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and expectations of a Patient Experience Facilitator. Highlight key skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect your relevant experience in patient care and quality improvement. Use specific examples that demonstrate your passion for delivering excellent patient care.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the NHS 111 team. Mention how your values align with the organisation's mission and how you can contribute to continuous quality improvement.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at DHU Healthcare

✨Show Your Passion for Patient Care

Make sure to express your genuine passion for delivering excellent patient care. Share specific examples from your past experiences where you went above and beyond to ensure a positive experience for patients.

✨Demonstrate Continuous Improvement Mindset

Highlight your commitment to continuous improvement by discussing any initiatives or projects you've been involved in that aimed at enhancing service quality. Be prepared to explain how you measure success in these efforts.

✨Familiarise Yourself with NHS Values

Research the core values of the NHS and be ready to discuss how they align with your own values. This will show that you understand the importance of working within a values-led environment.

✨Prepare Questions About the CQI Team

Come prepared with thoughtful questions about the Continuous Quality Improvement team and their current projects. This demonstrates your interest in the role and your eagerness to contribute to their goals.

Patient Experience Facilitator
DHU Healthcare
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