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- Tasks: Help tenants find their dream homes and support landlords throughout the renting process.
- Company: Join KFH, London's largest estate agent with over 60 branches and a £10 billion portfolio.
- Benefits: Enjoy fantastic social opportunities, industry-leading training, and potential discounts.
- Why this job: Be part of a collaborative team that values new ideas and exceptional customer service.
- Qualifications: Experience in lettings or sales, with strong communication skills and a passion for customer service.
- Other info: KFH is committed to diversity and inclusion, making it a great place to grow your career.
The predicted salary is between 28800 - 43200 £ per year.
Are you self-motivated, trustworthy and reliable? Do you have experience as a lettings negotiator or in a sales position? Do you have experience in forming and developing great relationships with customers and colleagues? If so, this lettings negotiator position could be for you! KFH offer fantastic social opportunities, industry leading training programmes and a network to learn from the best. We’re looking for an individual that can collaborate with others, share their lettings knowledge and skills. At KFH we are continuously looking for opportunities to improve and are looking for a lettings negotiator to bring new thinking and embrace our legacy.
At KFH, with over 60 branches across the capital we are London’s largest estate agents, and we are growing! As one of London’s leading property services groups we offer a range of property services including Block Management, Commercial, Residential, and Financial Services. We manage over 15,000 residential and commercial units in different mixed-use schemes across 130 locations in London, with a combined portfolio worth £10 billion.In addition to this we have one of the largest teams of qualified chartered surveyors and valuers in London, we provide a whole range of services for corporate and private clients.Our employees are at the heart of our business and help to drive our success by supporting each other and providing exceptional service with care in order to achieve the right results with integrity. We pride ourselves on working in collaboration and valuing experience as well as encouraging new thinking.
As a lettings negotiator you will play a key part in helping tenants to find the right property, working with your landlords to support them in the renting process from marketing through to negotiation, progressing a tenancy and to the final move in day. Throughout this you will be offering exceptional customer service to your applicants, landlords, and other parties.
You will report to our Branch Director.
Responsibilities of a lettings negotiator include:
- Daily management of applicants
- Generate and conducting viewings in a professional manner
- Ensuring landlords are up to date on all matters
- Negotiating offers
- Collect holding deposits and tenancy monies
- Oversee tenant referencing and right to rent checks
- Oversee all legal compliance on agreed offers
- Provide high levels of customer service
At KFH we are looking for a negotiator with a proven track record in estate agency, a negotiator that offers outstanding communication, and someone who is passionate about delivering excellent customer service to all of our clients whilst achieving the right results, and enhancing our reputation.
This lettings negotiator role is for someone looking for that next step in property.
KFH is an equal opportunity employer.We are committed to creating a diverse and inclusive environment for all employees.
Click here to see all our company benefits, including additional earning potential and discounts.
KFH. People. We get it.
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Lettings Negotiator - South Kensington employer: Kinleigh Folkard & Hayward
Contact Detail:
Kinleigh Folkard & Hayward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lettings Negotiator - South Kensington
✨Tip Number 1
Network with current lettings negotiators or estate agents in South Kensington. Attend local property events or join online forums to connect with professionals who can provide insights and potentially refer you to opportunities at KFH.
✨Tip Number 2
Familiarise yourself with the South Kensington property market. Understanding local trends, property values, and customer preferences will not only boost your confidence but also impress potential employers during interviews.
✨Tip Number 3
Prepare to demonstrate your customer service skills in real-life scenarios. Think of examples where you've successfully resolved issues or built strong relationships, as these experiences are crucial for a lettings negotiator role.
✨Tip Number 4
Research KFH's values and recent achievements. Being able to discuss how your personal values align with theirs and showing enthusiasm for their growth will make you stand out as a candidate who is genuinely interested in joining their team.
We think you need these skills to ace Lettings Negotiator - South Kensington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a lettings negotiator or in sales. Emphasise your ability to build relationships and provide exceptional customer service, as these are key qualities KFH is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the property industry and your understanding of KFH's values. Mention specific examples of how you've successfully negotiated deals or provided excellent service in previous roles.
Highlight Your Skills: In your application, clearly outline your skills in communication, negotiation, and customer service. Use concrete examples to demonstrate how these skills have led to successful outcomes in your past experiences.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work with KFH and contribute to their mission. Mention any knowledge you have about their services and how you can add value to their team as a lettings negotiator.
How to prepare for a job interview at Kinleigh Folkard & Hayward
✨Showcase Your Sales Experience
Make sure to highlight any previous experience in sales or lettings during the interview. Be prepared to discuss specific examples of how you've successfully negotiated deals or built relationships with clients.
✨Demonstrate Customer Service Skills
Since exceptional customer service is key for this role, think of instances where you went above and beyond for a client. Share these stories to illustrate your commitment to providing outstanding service.
✨Research KFH and the Market
Familiarise yourself with KFH's services and their position in the market. Understanding their values and recent developments will show your genuine interest in the company and help you align your answers with their goals.
✨Prepare Questions for the Interviewer
Have a few thoughtful questions ready to ask the interviewer. This could be about their training programmes, team dynamics, or opportunities for growth within the company. It shows you're engaged and serious about the role.
