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For Companies At a Glance
- Tasks: Lead and manage multiple retail stores, driving sales and enhancing customer satisfaction.
- Company: Miele is a premium brand known for quality, design, and innovation in lifestyle appliances.
- Benefits: Competitive salary, bonus potential, remote work options, and a supportive, inclusive culture.
- Why this job: Join a dynamic team focused on excellence and innovation in the luxury retail sector.
- Qualifications: Experience in retail management, knowledge of luxury brands, and strong leadership skills required.
- Other info: Opportunity to progress your career within a respected and positive company culture.
The predicted salary is between 65000 - 85000 £ per year.
Miele have expansion plans to grow our Own Retail portfolio and improve our in-store retail experience and activation. The purpose of this role is to regionally manage the Miele Own retail business, ensuring operational efficiency, activation of brand standards and aligning with the company\’s goals and ambitions.
This person will lead a team of Retail Store Managers andplay a pivotal role in overseeing the operational and strategic aspects of multiple retail stores. Responsible for driving sales, enhancing customer satisfaction, and ensuring operational excellence through achievement of KPI\’s.
The Miele brand is synonymous with quality, design & innovation, and, in our stores, we offer a selection of the finest premium lifestyle appliances for our consumers to purchase for their homes. Delivering memorable demonstrations, bespoke consultations & exceptional customer service.
Our Experience Centre\’s forge the link between Partners, consumers, and Miele, by giving opportunities to close the sale either directly, or through our kitchen design partner network, interior designers and architects. We strive to bring uncompromising quality to our consumers, whether they are designing an entire new kitchen, or dropping in for accessories.
In this role you will be…
Leading the team to drive and deliver a best-in-class brand and sales experience, this role will design and deploy the tactics to achieve the strategy. You willdrive the delivery and execution in store through engaging leadershipandtake charge of the overall performance and profitability.
You will be measured ondelivering a sales, margin and P&L budget for the GB and Irelandoperations within Own Retail, and promotingthe highest standards of retail execution.
What will it take to succeed…
Remote leadership andRetail store management experience is a must, coupled with a strong knowledge of premium and luxury brands, products, and trends. A pivotal role for our business, you will be encouraged to bring ideas and innovation to the way we operate, specifically within the premium and luxury lifestyle sector.
You will be a proven and capable people leader with a track record of motivating and developing teams to succeed. You willdemonstrate the ability to drivesales and nurture talent throughpeople development and succession planning.
You will be proactive and adaptable to change with excellent data analytics, planning, organisation and time management skills.
What can we offer you?
We offer a competitive salary dependent on experience, plus an evolving pay and benefits package which could take your OTE to circa £85,000, (this includes maximum bonus earning potential and allowances, witha starting salary circa £65,000). We want you to feel you can join a team where we will help you reach your potential, be respected, and perform at your best.
Miele has a respectful, positive and inclusive culture and working for Miele GB is exciting and rewarding. We employ approximately 400 employees in the UK in all areas of our business and can provide a great support to progress your career within the organisation.
If you have the qualifications and experience outlined above and are excited about leading this business, if you impress with your ability and can bring energy and commitment to the team, this could be the place for you.
If you want to join us and further your career, apply to us in full, telling us “Why Miele” and “Why you!” in your covering letter.
Find out more about working at Miele in retail
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Retail Operations Area Manager employer: Miele GB
Contact Detail:
Miele GB Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Operations Area Manager
✨Tip Number 1
Familiarise yourself with Miele's brand values and product offerings. Understanding their commitment to quality, design, and innovation will help you align your experience with their expectations during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in retail environments. Highlight specific instances where you've driven sales or improved customer satisfaction.
✨Tip Number 3
Research the latest trends in the premium and luxury retail sector. Being knowledgeable about current market dynamics will demonstrate your proactive approach and ability to innovate within the role.
✨Tip Number 4
Prepare to discuss your data analytics skills and how you've used them to inform decision-making in previous roles. Miele values operational excellence, so being able to quantify your impact will set you apart.
We think you need these skills to ace Retail Operations Area Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Retail Operations Area Manager at Miele. Highlight your relevant experience in retail management and how it aligns with their goals.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate 'Why Miele' and 'Why you!' Emphasise your passion for premium brands and your leadership experience. Use specific examples to demonstrate your ability to drive sales and enhance customer satisfaction.
Tailor Your CV: Ensure your CV is tailored to the job description. Focus on your remote leadership experience, knowledge of luxury brands, and any achievements related to KPIs and team development. Use metrics to showcase your success.
Showcase Your Leadership Skills: In both your cover letter and CV, highlight your proven track record in motivating teams and driving operational excellence. Mention any innovative ideas you've implemented in previous roles that align with Miele's focus on quality and customer experience.
How to prepare for a job interview at Miele GB
✨Showcase Your Leadership Skills
As a Retail Operations Area Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed teams in the past. Highlight any specific achievements that demonstrate your ability to drive sales and enhance customer satisfaction.
✨Understand Miele's Brand Values
Familiarise yourself with Miele's commitment to quality, design, and innovation. During the interview, express your understanding of these values and how they align with your own professional philosophy. This will show your genuine interest in the brand and its mission.
✨Prepare for Data-Driven Discussions
Given the emphasis on KPIs and operational efficiency, be ready to discuss your experience with data analytics and how you've used data to inform decision-making in previous roles. Bring examples of how you've successfully managed budgets and improved profitability.
✨Demonstrate Adaptability and Innovation
Miele is looking for someone who can bring fresh ideas to the table. Think about instances where you've successfully adapted to change or introduced innovative solutions in your previous roles. Share these experiences to illustrate your proactive approach and ability to thrive in a dynamic environment.
