Digital Content Coordinator
Digital Content Coordinator

Digital Content Coordinator

London Full-Time 28800 - 43200 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support digital content across 10 EMEA websites, ensuring timely updates and engaging user experiences.
  • Company: Join Dr. Martens, a culturally influential British brand with over 60 years of heritage.
  • Benefits: Enjoy hybrid working, 65% off Docs, private healthcare, and paid volunteer days.
  • Why this job: Be part of a dynamic team that values individuality and creativity while making a social impact.
  • Qualifications: 2+ years in digital content or ecommerce, fluent in English, and basic HTML/CSS skills.
  • Other info: Collaborate with diverse teams and own the end-to-end homepage process.

The predicted salary is between 28800 - 43200 £ per year.

Dr. Martens is a globally recognisable and culturally influential British brand, with over 60 years of rich heritage. As brand custodians, we are lucky to work for a dynamic, thriving, and ethical business, with people from diverse backgrounds, who bring their true selves to work, and where anyone can grow their career.

We are guided by three core values that are at the heart of everything we do: be yourself, act courageously, and show you care. They make us who we are and inspire us to push boundaries, embrace our individuality, and stand up for what\’s right.

THE GIG

Dr. Martens is seeking a Digital Content Coordinator to support the planning and execution of digital content across 10 regional EMEA websites. Detail-oriented, creative andcommerciallyaware, this role collaborates with a variety of teams across the EMEA region to ensure timely and accurate content updates aligned with key trading moments and campaign launches.

Reporting to the EMEA Digital Content Manager, you will work alongside another Digital Content Coordinator to build website content in our CMS which ranges from BAU and ad-hoc updates to global campaign launches.

  • You will be confident in utilising a CMS to provide hands on support with digital content production across our 10 EMEA websites.
  • You will own the end-to-end homepage process from briefing creative and maintaining the image and copy library to executing updates on-site based on trade briefs.
  • You will collaborate withthelegal team and updatepages such as terms and conditions when needed.
  • You will look after customer centric pages such as the contact form and support omni channel initiatives on site in collaboration with our customer care team ensuring a smooth user experience.
  • You will own the store locator on site and coordinate required updates with the Store Operations team.
  • You will work closely with another Digital Content Coordinator on building content landing pages in line with creative wireframes to support personalisation initiatives, ensuring website content is tailored to different user segments.
  • You will update promotional pages in line with the trading calendar to support key trade moments on site.
  • You will support QA testing for content launches and CMS releases.
  • You will collaborate with the global product team on CMS improvements and bug fixes.
  • You will support withbriefing design, copy and translationsfor global stories and campaigns and ensurecontent is ready to go live in line withthe trading calendar.
  • You will support with basic user interaction analysisthrough Contentsquare and work closely with the Digital Content Manager to optimise existing and upcoming content pages based on user data.

THE STUFF THAT SETS YOU APART

  • 2+ years of experience in a digital content, ecommerce or similar role, ideally within fashion retail.
  • Fluent in English – additional European languages are a plus.
  • Proficient in using a CMS (Hybris/Amplience experience is beneficial but not essential as training can be provided).
  • A minimum of basic html/CSS skills with interest in expanding knowledge, and experience in building user friendly website experiences.
  • Basic understanding of digital marketing channels.
  • Commercial thinking and understanding of how website content can drive trade.
  • Great attention to detail and eye for creative.
  • Prior experience in content analytics tools is a plus (Contentsquare, GA4).
  • Highly organised and able to work towards multiple projects and deadlinessimultaneously.
  • Excellent communication and collaboration skills.

WHAT’S IN IT FOR YOU?

  • Welcome to the family free pair of Docs
  • Hybrid working, 3 days in office and 2 days WFH
  • 65% off all Docs
  • Award-winning ‘Buy As You Earn’ Dr. Martens share plan
  • Private healthcare
  • A dedicated culture team
  • 2 paid volunteer days per year

Are you ready to fill your boots? Apply now.

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Digital Content Coordinator employer: Dr. Martens

At Dr. Martens, we pride ourselves on being a dynamic and ethical employer that champions individuality and growth. Our inclusive work culture encourages employees to bring their true selves to work, while offering exceptional benefits such as hybrid working, generous discounts, and opportunities for personal development. Join us in a role that not only supports your career aspirations but also allows you to contribute to a globally recognised brand with a rich heritage.
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Contact Detail:

Dr. Martens Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Digital Content Coordinator

✨Tip Number 1

Familiarise yourself with Dr. Martens' brand values and culture. When you understand their emphasis on individuality, courage, and care, you can tailor your conversations and interactions to reflect these values, showing that you're a great fit for their team.

✨Tip Number 2

Brush up on your CMS skills, especially if you have experience with Hybris or Amplience. Being able to demonstrate your proficiency in managing digital content will set you apart from other candidates and show that you're ready to hit the ground running.

✨Tip Number 3

Prepare to discuss your experience with digital marketing channels and how they relate to driving trade. Having specific examples of how you've used content to enhance user experience or boost sales will make a strong impression during your discussions.

✨Tip Number 4

Showcase your organisational skills by discussing how you've managed multiple projects simultaneously in the past. Dr. Martens values attention to detail and the ability to juggle various tasks, so be ready to share relevant experiences that highlight these abilities.

We think you need these skills to ace Digital Content Coordinator

Digital Content Management
CMS Proficiency
Basic HTML/CSS Skills
Attention to Detail
Creative Thinking
Commercial Awareness
User Experience Design
Content Analytics Tools (e.g., Contentsquare, GA4)
Project Management
Collaboration Skills
Communication Skills
Time Management
Understanding of Digital Marketing Channels
Fluency in English
Organisational Skills

Some tips for your application 🫡

Understand the Brand: Familiarise yourself with Dr. Martens' heritage, values, and culture. Highlight how your personal values align with theirs in your application.

Tailor Your CV: Emphasise your experience in digital content and e-commerce, particularly within fashion retail. Include specific examples of projects where you demonstrated attention to detail and creativity.

Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for digital content and your understanding of how it drives trade. Mention any relevant experience with CMS platforms and your eagerness to learn more.

Showcase Your Skills: If you have experience with content analytics tools or basic HTML/CSS, make sure to mention this. Provide examples of how you've used these skills to enhance user experience or optimise content.

How to prepare for a job interview at Dr. Martens

✨Show Your Creative Side

As a Digital Content Coordinator, creativity is key. Prepare examples of past projects where you showcased your creative skills, especially in digital content. Be ready to discuss how you approached these projects and the impact they had.

✨Demonstrate Your CMS Knowledge

Familiarity with a CMS is crucial for this role. Brush up on your CMS skills and be prepared to discuss your experience with any platforms you've used. If you have experience with Hybris or Amplience, make sure to highlight that!

✨Understand the Brand Values

Dr. Martens values individuality, courage, and care. Research these values and think about how they resonate with you. Be prepared to share how you embody these values in your work and how they can influence your approach as a Digital Content Coordinator.

✨Prepare for Collaboration Questions

This role involves working closely with various teams. Think of examples where you've successfully collaborated with others, particularly in a fast-paced environment. Highlight your communication skills and how you ensure smooth teamwork.

Digital Content Coordinator
Dr. Martens
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