At a Glance
- Tasks: Engage with clients, provide exceptional service, and meet sales targets in a luxury retail environment.
- Company: Watches of Switzerland is a leading luxury watch retailer with a rich history since 1924.
- Benefits: Enjoy flexible working, generous discounts, wellness support, and a holiday purchase scheme.
- Why this job: Join a passionate team in a stunning flagship store, representing prestigious brands and enhancing client experiences.
- Qualifications: A positive attitude, retail experience, and a desire to learn about luxury watches are essential.
- Other info: Diversity is celebrated here; your application will be reviewed anonymously.
The predicted salary is between 21600 - 36000 Β£ per year.
Our Regent Street Flagship is a feat of both staggering design, and horological excellence. Opened in 2014, its sleek aesthetic provides the perfect backdrop for some of the best timepieces in the world, and the ultimate in VIP service. Enter into our world of extraordinary timepieces, where your every need is taken care of by our wonderful Concierge Service. The centrepiece elevator will whisk you between floors, from the VIP Room to our flawless Service Lounge, and then back to peruse the Patek Philippe or Rolex Boutiques, and many other world-renowned watch brands
Job Description
Do you see yourself growing and developing your career in luxury retail?
Can you build close relationships with clients that last beyond a single sale?
Are you good at finding solutions that meet the specific needs of clients?
Can you see yourself representing our brand with confidence and knowledge?
Our Sales Consultants are dedicated team players with a passion for delivering excellent client experience to ensure that everyone has an exceptional experience in our Watches of Switzerland showrooms.
Working towards personal and team targets, you will play a key role in the success of the showroom; developing and continually updating your product knowledge and expertise and sharing your passion about our fantastic products.
About You
- A positive, βcan-doβ attitude
- A passion for delivering exceptional customer service
- Experience within a consultative retail environment
- Motivated to reach and exceed targets
- Eager to learn and build on your retail and product knowledge
- A flexible team player who is always ready to go the extra mile
About Us
Watches of Switzerland was founded in 1924, our world is one of horological obsession. A place where luxury prevails and our clients\’ needs are central to everything we do. Finding the luxury timepiece for our clients is what makes us tick, and thus we endeavour to make our showrooms and the service within them extraordinary. Our experts are on-hand in our showrooms for everything, from finding the luxury watch to suit, to revealing some of the latest pieces from the world\’s most prestigious brands including Patek Philippe, Rolex, Breitling, Jaeger-LeCoultre, IWC, Omega, Blancpain, Chanel and many more.
The Watches of Switzerland Group are a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We\’re the UK\’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do β we love to wow our clients and make every interaction with us special and memorable.
Some of our benefits
- Holiday Purchase Scheme
- 24/7 Employee Assistance Programme
- 24/7 Virtual GP service
- Share Save Scheme
- Enjoy your Birthday Off
- Free Wellbeing Tools
- Generous Discount Scheme
- Enhanced Maternity Pay
At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees\’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.
Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn
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Sales Consultant (12760) employer: Watches of Switzerland Group PLC
Contact Detail:
Watches of Switzerland Group PLC Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Sales Consultant (12760)
β¨Tip Number 1
Familiarise yourself with luxury watch brands and their unique selling points. Knowing the intricacies of brands like Patek Philippe and Rolex will not only impress during interviews but also help you connect with clients on a deeper level.
β¨Tip Number 2
Practice your customer service skills in various scenarios. Role-playing different client interactions can prepare you for the consultative sales approach that is crucial in luxury retail, ensuring you can meet diverse client needs effectively.
β¨Tip Number 3
Network within the luxury retail industry. Attend events or join online forums related to luxury watches to build connections and gain insights that could give you an edge when applying for the Sales Consultant position.
β¨Tip Number 4
Showcase your passion for horology. Whether through personal projects, blogs, or social media, demonstrating your enthusiasm for watches can set you apart as a candidate who truly understands and appreciates the products you'll be selling.
We think you need these skills to ace Sales Consultant (12760)
Some tips for your application π«‘
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Sales Consultant at Watches of Switzerland. Tailor your application to highlight how your skills and experiences align with their requirements.
Showcase Customer Service Skills: Emphasise your passion for delivering exceptional customer service in your CV and cover letter. Provide specific examples of how you've gone above and beyond for clients in previous roles.
Highlight Teamwork and Flexibility: Watches of Switzerland values team players. Mention instances where you've successfully collaborated with others or adapted to changing situations in a retail environment.
Express Your Passion for Luxury Products: Convey your enthusiasm for luxury watches and the brands they represent. Share any relevant knowledge or experiences that demonstrate your interest in horology and high-end retail.
How to prepare for a job interview at Watches of Switzerland Group PLC
β¨Show Your Passion for Luxury Retail
Make sure to express your enthusiasm for luxury retail during the interview. Share any personal experiences or stories that highlight your love for high-end products, especially watches. This will demonstrate your genuine interest in the role and the brand.
β¨Demonstrate Your Client Relationship Skills
Prepare examples of how you've built lasting relationships with clients in previous roles. Discuss specific instances where you went above and beyond to meet a client's needs, showcasing your consultative approach and ability to provide exceptional service.
β¨Know Your Products
Familiarise yourself with the brands and timepieces mentioned in the job description, such as Patek Philippe and Rolex. Being knowledgeable about these products will not only impress your interviewers but also show that you're serious about the position and ready to engage with clients effectively.
β¨Exhibit a Positive Attitude
A 'can-do' attitude is essential for this role. During the interview, maintain a positive demeanour, and be prepared to discuss how you handle challenges and setbacks. This will reflect your resilience and commitment to providing excellent customer service.