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For Companies At a Glance
- Tasks: Lead a dynamic team in a stylish optical store, ensuring top-notch customer service and operational excellence.
- Company: Join one of London's most unique eyewear brands, blending tradition with modern design.
- Benefits: Enjoy complimentary spectacles, generous discounts, and a supportive work environment with ongoing development.
- Why this job: Be part of a creative team in a vibrant location, making a real impact on customer experiences.
- Qualifications: Previous management experience in an optical setting and a passion for design and customer service required.
- Other info: Full-time role with flexible hours, including weekends; perfect for those seeking growth in retail.
The predicted salary is between 34000 - 45000 £ per year.
Job Description
Optical Store Manager – Kings Cross, Central LondonFull Time | £40,341 + Benefits | Independent Eyewear Brand
One of London's most exciting and unique eyewear brands is looking for a full-time Optical Store Manager to lead their Kings Cross store in Central London.
With several beautifully designed stores across Central London, the brand blends traditional frame craft with modern techniques, offering handmade eyewear and a memorable retail experience. The Kings Cross location sits in a striking space that reflects the area's industrial heritage, with original brickwork, steel beams and polished concrete floors.
You'll be managing a small team of three, supported by an Assistant Manager, and will be central to delivering the quality, service and style the brand is known for.
The Role
- Ensure the smooth day-to-day running of the store
- Oversee all dispensing activities and support clinical excellence
- Work closely with the in-store optometrist, assistant manager and wider retail team to deliver exceptional customer service
- Take ownership of operational and commercial performance, identifying areas for improvement
- Support ongoing recruitment, onboarding and team development
- Collaborate with external glazing partners, ensuring precise and high-quality lens selection and fitting
- Maintain and protect stock, assets and operational procedures
- Act as a brand ambassador, representing the company's values in-store and beyond
- Deliver regular training and help create engaging development plans for your team
Requirements
- Previous experience managing within an optical or eyewear setting
- A background in independent or boutique practice is ideal
- Strong commercial awareness and people management skills
- Passion for detail, design, and customer service
- Confident communicator across all channels
- Self-motivated and able to work independently
Salary & Benefits
- Salary: £40,341
- Contract: Permanent, full-time (40 hours per week)
- Complimentary spectacles, eye examinations, and generous discounts
- Option to buy and sell holiday
- Paid time away for the important moments in life
- Annual season ticket loan
- Cycle to work scheme
- Life assurance
- Subscription to Champion Health
- Unlimited access to You Can Now Business Skills Training
- Enhanced pension and parental leave
- Regular team events
- Ongoing development and career progression
Store Opening HoursMonday – Saturday: 10:30am – 7:00pmSunday: 12:00pm – 6:00pm
This is a full-time role, working 5 days a week including weekends and late shifts on a rota basis.
To apply for this role, please send a copy of your CV or call for more information.
Optical Store Manager - Kings Cross, Central London employer: Zest Business Group
Contact Detail:
Zest Business Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Store Manager - Kings Cross, Central London
✨Tip Number 1
Familiarise yourself with the brand's unique selling points and values. Understanding what sets them apart in the eyewear market will help you articulate how you can contribute to their vision during any discussions.
✨Tip Number 2
Network within the optical industry, especially with professionals who have experience in independent or boutique practices. This can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss your management style and how you’ve successfully led teams in the past. Highlight specific examples of how you've improved customer service or operational performance in previous roles.
✨Tip Number 4
Showcase your passion for eyewear and design by staying updated on current trends in the industry. Being able to discuss recent developments or innovations can demonstrate your enthusiasm and commitment to the role.
We think you need these skills to ace Optical Store Manager - Kings Cross, Central London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing optical or eyewear settings. Emphasise your leadership skills and any previous roles that demonstrate your ability to manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for eyewear and customer service. Mention specific examples of how you've improved operational performance or enhanced customer experiences in past roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as commercial awareness, people management, and communication skills. Use concrete examples to illustrate these abilities.
Show Enthusiasm for the Brand: Research the independent eyewear brand and express your enthusiasm for their values and products in your application. This will show that you are genuinely interested in the role and the company.
How to prepare for a job interview at Zest Business Group
✨Showcase Your Leadership Skills
As an Optical Store Manager, you'll be leading a small team. Be prepared to discuss your previous management experiences and how you've successfully motivated and developed your team in the past.
✨Demonstrate Your Passion for Eyewear
This brand values detail and design. Make sure to express your enthusiasm for eyewear and share any personal experiences or insights that highlight your passion for the industry.
✨Prepare for Customer Service Scenarios
Exceptional customer service is key in this role. Think of examples where you've gone above and beyond for customers, and be ready to discuss how you would handle challenging situations in-store.
✨Understand the Brand's Values
Research the company's ethos and values before the interview. Being able to articulate how your personal values align with theirs will show that you're a great fit for the team and the brand.
