Front Office Supervisor

Front Office Supervisor

Chilworth Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the front office team, ensuring exceptional guest experiences and smooth operations.
  • Company: Join the Doubletree by Hilton Southampton, a renowned hotel brand known for its hospitality.
  • Benefits: Enjoy competitive salary, cash incentives for referrals, and a supportive work environment.
  • Why this job: Be part of a dynamic team that values your contributions and fosters personal growth.
  • Qualifications: Previous experience in hospitality or customer service is preferred but not essential.
  • Other info: Full-time role with flexible shift patterns to suit your lifestyle.

The predicted salary is between 28800 - 42000 £ per year.

Job Description

Job Ref: AM14527
Branch: Doubletree by Hilton Southampton
Location: Doubletree by Hilton Southampton, Southampton
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 07:00-15:30/14:30-23:00
Hours per week: 40
Posted date: 06/07/2025
Closing date: 08/08/2025

Would you like to work for a company that gives you:

  • £250, up to £1000 cash incentives when referring a friend…

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Front Office Supervisor employer: DoubleTree by Hilton Southampton

At Doubletree by Hilton Southampton, we pride ourselves on fostering a supportive and dynamic work environment where every team member is valued. With competitive salaries, generous cash incentives for referrals, and ample opportunities for professional growth, we ensure that our employees thrive both personally and professionally in the heart of Southampton's vibrant hospitality scene.
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Contact Detail:

DoubleTree by Hilton Southampton Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Front Office Supervisor

✨Tip Number 1

Familiarise yourself with the Doubletree by Hilton brand and its values. Understanding their commitment to customer service and hospitality will help you align your responses during interviews and show that you're a great fit for their team.

✨Tip Number 2

Network with current or former employees of Doubletree by Hilton. They can provide valuable insights into the company culture and what the hiring managers are looking for in a Front Office Supervisor.

✨Tip Number 3

Prepare to discuss your experience in managing front office operations. Be ready to share specific examples of how you've handled guest complaints, trained staff, or improved processes in previous roles.

✨Tip Number 4

Showcase your leadership skills during the interview. As a Front Office Supervisor, you'll need to demonstrate your ability to motivate and manage a team effectively, so think of examples that highlight your leadership style.

We think you need these skills to ace Front Office Supervisor

Customer Service Excellence
Leadership Skills
Communication Skills
Conflict Resolution
Time Management
Team Management
Attention to Detail
Problem-Solving Skills
Multitasking Abilities
Knowledge of Hospitality Industry Standards
Cash Handling Skills
Booking Systems Proficiency
Adaptability
Training and Development Skills

Some tips for your application 🫡

Understand the Role: Read the job description for the Front Office Supervisor position carefully. Make sure you understand the responsibilities and requirements, as this will help you tailor your application.

Craft a Tailored CV: Highlight relevant experience in your CV that aligns with the role. Focus on your skills in customer service, team management, and any previous supervisory roles to make your application stand out.

Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Mention specific experiences that demonstrate your suitability for the Front Office Supervisor role and how you can contribute to the team.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at DoubleTree by Hilton Southampton

✨Know the Company

Before your interview, take some time to research Doubletree by Hilton Southampton. Understand their values, mission, and what makes them unique in the hospitality industry. This knowledge will help you tailor your answers and show genuine interest.

✨Showcase Your Leadership Skills

As a Front Office Supervisor, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Be ready to discuss how you can motivate and support your team.

✨Prepare for Situational Questions

Expect situational questions that assess your problem-solving skills and customer service approach. Think of scenarios you might face in a front office role and how you would handle them. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Dress Professionally

First impressions matter, especially in the hospitality industry. Dress smartly and professionally for your interview. This shows respect for the company and the position you're applying for, and it sets a positive tone for the conversation.

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