Client Services Advisor - Legal Sector
Client Services Advisor - Legal Sector

Client Services Advisor - Legal Sector

Amersham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the friendly voice for clients, handling enquiries via phone and email.
  • Company: Join a thriving law firm in Amersham with a strong reputation.
  • Benefits: Enjoy flexible working options and a supportive team environment.
  • Why this job: Make a real impact by helping clients navigate their legal needs.
  • Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
  • Other info: Perfect for students looking to gain valuable experience in a professional setting.

The predicted salary is between 28800 - 43200 £ per year.

Job Description

Our client, a successful law firm based in Amersham, is looking for a Client Services Advisor to join their team due to sustained growth and a plethora of new enquiries over the past few months.

The Client Services Advisor will be the first point of contact for all new client enquiries over the phone and email, establishing the client's needs and quickly assessing how best to help them and what ser…

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Client Services Advisor - Legal Sector employer: Bucks & Berks Recruitment PLC

Join a thriving law firm in Amersham that values its employees and fosters a supportive work culture. As a Client Services Advisor, you will benefit from comprehensive training, opportunities for professional development, and a collaborative environment that encourages growth. With a focus on employee well-being and a commitment to excellence, this firm offers a rewarding career path for those looking to make a meaningful impact in the legal sector.
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Contact Detail:

Bucks & Berks Recruitment PLC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Advisor - Legal Sector

✨Tip Number 1

Familiarise yourself with the legal sector, especially the specific services offered by the law firm. Understanding common legal terms and processes will help you communicate effectively with clients and demonstrate your knowledge during interviews.

✨Tip Number 2

Practice your communication skills, both verbal and written. As a Client Services Advisor, you'll need to convey information clearly and empathetically. Consider role-playing scenarios with friends or family to build your confidence.

✨Tip Number 3

Network with professionals in the legal field. Attend local events or join online forums related to legal services. This can provide valuable insights into the industry and may even lead to referrals or recommendations for the position.

✨Tip Number 4

Research the law firm thoroughly before your interview. Understand their values, recent cases, and client testimonials. This knowledge will not only impress your interviewers but also help you tailor your responses to align with the firm's ethos.

We think you need these skills to ace Client Services Advisor - Legal Sector

Excellent Communication Skills
Customer Service Orientation
Active Listening
Problem-Solving Skills
Empathy and Understanding
Attention to Detail
Time Management
Ability to Work Under Pressure
Knowledge of Legal Terminology
Conflict Resolution
Organisational Skills
Proficiency in Microsoft Office Suite
Adaptability
Team Collaboration

Some tips for your application 🫡

Understand the Role: Familiarise yourself with the responsibilities of a Client Services Advisor in the legal sector. Highlight your understanding of client needs and how you can effectively address them in your application.

Tailor Your CV: Make sure your CV reflects relevant experience, particularly in client services or legal environments. Use specific examples that demonstrate your ability to handle enquiries and provide excellent customer service.

Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and enthusiasm for the role. Mention why you are interested in working for a law firm and how your background makes you a suitable candidate.

Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the legal sector.

How to prepare for a job interview at Bucks & Berks Recruitment PLC

✨Know the Legal Sector

Familiarise yourself with the basics of the legal sector, especially the services offered by the law firm. Understanding common legal terms and processes will help you communicate effectively with clients and demonstrate your interest in the role.

✨Practice Active Listening

As a Client Services Advisor, you'll need to assess client needs quickly. During the interview, showcase your active listening skills by summarising what the interviewer says and asking clarifying questions. This will highlight your ability to understand and respond to client enquiries.

✨Demonstrate Empathy

Clients often reach out during stressful times. Show that you can empathise with their situations by sharing examples from your past experiences where you've provided support or resolved issues. This will illustrate your suitability for a client-facing role.

✨Prepare Questions

At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the firm's culture, team dynamics, and growth opportunities. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Client Services Advisor - Legal Sector
Bucks & Berks Recruitment PLC
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