Retail Supervisor

Retail Supervisor

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and inspire a dynamic sales team while delivering exceptional customer experiences.
  • Company: Join Maje, a stylish brand blending modernity and quirkiness with a commitment to sustainability.
  • Benefits: Enjoy monthly bonuses, discounts, travel allowances, and unlimited e-learning access.
  • Why this job: Be part of an inclusive culture that values creativity and offers career growth opportunities.
  • Qualifications: Bring team spirit, passion for fashion, and a bold entrepreneurial mindset.
  • Other info: Kickstart your journey with personalised onboarding and innovative projects.

The predicted salary is between 24000 - 36000 £ per year.

Since its creation in Paris in 1998, Maje has been able to build its own style and drawn a subtle line between modernity and quirkiness, by focusing on key pieces and sharp details. The Maje spirit is a very feminine silhouette, at once sober, glamorous and bold. Affiliate of the SMCP Group, the brand is successfully pursuing its international development and has 627 points of sale and close to 1,700 talented employees in 44 countries.

In 2022, Maje achieved a turnover of more than 467 million euros. In recent years, the house has been approaching the digital transition with great ambition and accelerating its engagement towards sustainability. Inclusion and diversity are also at the heart of our preoccupations because we are convinced that innovation and creativity are born from a diversity of opinions and profiles. Because we want to offer to our employees and candidates an inclusive environment in which everyone has a place, regardless of their origin, background, and preferences, …

It’s your turn to enrich our history! Dare to be adventurous and to take up a new challenge, come and express your talents within the Maje Family!

Job Description

What we are offering:

A Supervisor position, in one of our concession in Harvey Nichols.
On a day-to-day basis at Maje, you will be in support to the manager in the coaching and training of the team members, supervise the sales team, welcome our international customers, offer them a personalised and emotional experience, ensuring the smooth running of the business…

Working for Maje is:

  • Starting your adventure with a personalised onboarding on your first week,
  • Contributing to the further development of our brand with a unique and courteous service,
  • Working alongside passionate, caring and dynamic teams,
  • Participating to ambitious projects in a brand turned towards future, innovation and durability.
  • Having opportunities for a career development within the Maje or the SMCP Group.
  • The benefits Maje has to offer are:

  • A monthly bonus scheme
  • Discounts on your purchases in the SMCP brands
  • A travel allowance
  • An illimited access to our E-learning Platform: Mylearning
  • Recruitment process for this role:

  • You will be contacted over the phone by a Manager or a member of the HR team for a first exchange.
  • If this first call confirms our ambitions are matching, you will be invited for an interview with the Area Manager.
  • Qualifications

    You have a team spirit and like to bring your team together
    You have a taste for challenges and are animated by the fashion world?
    You are motivated, bold, entrepreneur at heart?
    Are you inspired by the following values: kindness, liberty, creativity, generosity and family?

    Do not wait any longer, join Maje.

    Additional Information

    Retail Supervisor employer: maje

    Maje is an exceptional employer that champions a vibrant and inclusive work culture, where creativity and innovation thrive. As a Retail Supervisor at our Harvey Nichols concession, you will enjoy comprehensive onboarding, ongoing career development opportunities, and a supportive team environment that values your contributions. With benefits like a monthly bonus scheme and discounts on SMCP brand purchases, Maje offers a rewarding experience for those passionate about fashion and customer service.
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    Contact Detail:

    maje Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Retail Supervisor

    ✨Tip Number 1

    Familiarise yourself with Maje's brand values and culture. Understanding their commitment to sustainability, inclusion, and diversity will help you align your responses during the interview and demonstrate that you share their vision.

    ✨Tip Number 2

    Prepare examples of how you've successfully led a team or provided exceptional customer service in previous roles. Highlighting your experience in coaching and training will show that you're ready to support the manager effectively.

    ✨Tip Number 3

    Research current fashion trends and Maje's latest collections. Being knowledgeable about their products will not only impress your interviewers but also allow you to engage more meaningfully with the brand's ethos.

    ✨Tip Number 4

    Practice your communication skills, especially in welcoming international customers. Since Maje values personalised experiences, being able to convey warmth and professionalism will set you apart as a candidate.

    We think you need these skills to ace Retail Supervisor

    Leadership Skills
    Coaching and Training Abilities
    Customer Service Excellence
    Sales Supervision
    Team Building
    Communication Skills
    Problem-Solving Skills
    Adaptability
    Passion for Fashion
    Emotional Intelligence
    Time Management
    Conflict Resolution
    Entrepreneurial Mindset
    Understanding of Retail Operations

    Some tips for your application 🫡

    Understand the Brand: Familiarise yourself with Maje's unique style and values. Highlight your understanding of their commitment to sustainability, inclusion, and diversity in your application.

    Tailor Your CV: Ensure your CV reflects relevant experience in retail supervision and customer service. Emphasise any previous roles where you demonstrated team leadership and a passion for fashion.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and aligns with Maje's values. Share specific examples of how you've contributed to team success and provided exceptional customer experiences.

    Prepare for Interviews: Anticipate questions related to team management and customer engagement. Be ready to discuss how you embody Maje's core values and how you can contribute to their growth and culture.

    How to prepare for a job interview at maje

    ✨Show Your Passion for Fashion

    Make sure to express your enthusiasm for the fashion industry during the interview. Share your personal experiences with fashion and how they align with Maje's unique style and values.

    ✨Demonstrate Team Spirit

    Since the role requires uniting a team, be prepared to discuss examples of how you've successfully led or motivated a team in the past. Highlight your ability to foster collaboration and support among team members.

    ✨Emphasise Customer Experience

    Maje values providing personalised and emotional experiences for customers. Be ready to share specific instances where you went above and beyond to enhance customer satisfaction in previous roles.

    ✨Align with Company Values

    Familiarise yourself with Maje's core values of kindness, liberty, creativity, generosity, and family. During the interview, relate your own values and experiences to these principles to show you're a great fit for the company culture.

    Retail Supervisor
    maje
    Location: London
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    M
    • Retail Supervisor

      London
      Full-Time
      24000 - 36000 £ / year (est.)
    • M

      maje

      50-100
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