Technical Consultant

Bloomreach is building the world’s premieragentic platform for personalization .We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize theentire customer journey.

• We\’re takingautonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.
• We’re makingconversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.
• We\’re designing the future ofautonomous marketing , taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.

And we\’re building all of that on the intelligence of a single AI engine —Loomi AI — so that personalization isn\’t only autonomous…it\’s also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

• Implementing a solution on a client’s website and taking any steps to ensure it runs reliably. Issue identification and resolution.
• Helping our Business Consultants set up advanced Engagement functionalities (connecting databases, internal apps, setting up web layers, dynamic content personalization, targeted campaigns, etc.). Server transformations of data files to Engagement-friendly formats are just one more challenge you will be expected to take on.
• Preparing detailed, crystal clear data export and system integration specifications.
• Contributing ideas to technical solutions, and identifying the most efficient and effective technical solutions for clients.
• Possibility to work as a backend system integrator becoming fluent in Node.js services and Google Cloud Platform Kubernetes.

Your colleagues:

• An international team located in Europe and US
• A Technology Solutions Consultant who will help you learn all you need.
• A Value Delivery Manager and your line manager, who will manage your project, define its scope with the client and be in charge of the business strategy.
• Customer Success Manager, maintaining the relationship and long-term communication with the client
• Business Consultants, understanding business problems and tailoring solutions. This will be your closest partners.
• Client teams – you will regularly spend time with our client teams from across the world.

Our expectations of you:

• Willingness to develop your skills and grow
• Understanding databases (what you learned at university should be enough)
• Ability to learn to use analytical concepts
• Ability to communicate in English with a team of analytical consultants from all over the world

More things you\’ll like about Bloomreach:

Culture:

A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.

We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We\’ve embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.

We believe in flexible working hours to accommodate your working style.

We work virtual-first with several Bloomreach Hubs available across three continents.

We organize company events to experience the global spirit of the company and get excited about what\’s ahead.

We encourage and support our employees to engage in volunteering activities – every Bloomreacher can take 5 paid days off to volunteer*.

We have a People Development Program — participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions.

Our resident communication coach Ivo Večeřa is available to help navigate work-related communications & decision-making challenges.*

Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.

Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*

The Employee Assistance Program — with counselors — is available for non-work-related challenges.*

Subscription to Calm – sleep and meditation app.*

We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.

We facilitate sports, yoga, and meditation opportunities for each other.

Extended parental leave up to 26 calendar weeks for Primary Caregivers.*

Compensation:

Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*

Everyone gets to participate in the company\’s success through the company performance bonus.*

We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.

We reward & celebrate work anniversaries — Bloomversaries!*

(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn\’t suit you, but you know someone who might be a great fit, share it – we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.

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