MEDICAL RECEPTIONIST

MEDICAL RECEPTIONIST

Chester Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Check patients in and out, verify insurance, and maintain records.
  • Company: Join American Family Care, a leading urgent care provider in the U.S.
  • Benefits: Enjoy flexible scheduling, health insurance, dental coverage, and a 401(k).
  • Why this job: Be part of a supportive team in a dynamic healthcare environment.
  • Qualifications: High school diploma required; medical clerical experience preferred.
  • Other info: Work in a state-of-the-art facility with opportunities for growth.

The predicted salary is between 24000 - 36000 £ per year.

Benefits

  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Paid time off
  • Training & development
  • Vision insurance

Medical Receptionist – Be the First Smile Our Patients See!

We’re looking for a friendly, organized, and dependable Medical Receptionist to join our team! In this role, you’ll be the welcoming face of our clinic, ensuring patients feel cared for from check-in to check-out. This role is essential in creating a smooth and positive experience for our patients from the moment they walk through the door.

Responsibilities

  • Greet and register patients with warmth and professionalism
  • Verify insurance, update records, and collect payments
  • Schedule follow-up appointments and support patient flow
  • Provide excellent customer service in person and over the phone
  • Balance daily payments and complete end-of-day reports

What we are looking for

  • High school diploma or equivalent
  • Prior medical office experience preferred (we’ll train the right candidate)
  • Strong computer and organizational skills
  • Clear, professional communication and a positive attitude

Why join our team at AFC?

  • Supportive, team-oriented workplace
  • Opportunity to grow your skills in healthcare administration
  • Make a meaningful impact on patients and their families every day

If you’re a people-person who thrives in a fast-paced environment and loves helping others, we’d love to hear from you. Apply today and start or continue your career in healthcare with us!

Company Overview

AFC is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers\’ compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. This position is for the franchised business location in West Chester, PA.

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MEDICAL RECEPTIONIST employer: American Family Care, Inc.

American Family Care (AFC) offers a supportive and dynamic work environment for Medical Receptionists, with flexible scheduling and a strong emphasis on employee well-being through comprehensive benefits including health and dental insurance, paid time off, and a 401(k) plan. As one of the largest urgent care providers in the U.S., AFC fosters a culture of teamwork and growth, ensuring that employees have opportunities to develop their skills while contributing to meaningful patient care in a state-of-the-art facility.
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Contact Detail:

American Family Care, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land MEDICAL RECEPTIONIST

✨Tip Number 1

Familiarise yourself with the specific software and systems used in medical reception. Knowing how to navigate electronic health records (EHR) and scheduling software can give you a significant edge during the interview.

✨Tip Number 2

Brush up on your customer service skills, as this role heavily relies on positive patient interactions. Practising common scenarios you might encounter can help you respond confidently and effectively.

✨Tip Number 3

Research American Family Care and its values. Understanding their mission and the services they provide will allow you to tailor your responses in the interview and demonstrate your genuine interest in the company.

✨Tip Number 4

Network with current or former employees of AFC if possible. They can provide insights into the company culture and what the hiring managers are looking for, which can be invaluable when preparing for your interview.

We think you need these skills to ace MEDICAL RECEPTIONIST

Customer Service Skills
Attention to Detail
Medical Terminology Knowledge
Insurance Verification
Payment Processing
Data Entry Skills
Communication Skills
Time Management
Problem-Solving Skills
Basic Computer Skills
Microsoft Office Proficiency
Organisational Skills
Multitasking Abilities
Professional Appearance

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Medical Receptionist position at American Family Care. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.

Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous medical clerical roles. Emphasise skills such as customer service, attention to detail, and proficiency in Microsoft Office, as these are crucial for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at American Family Care and how your skills align with their needs.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Medical Receptionist.

How to prepare for a job interview at American Family Care, Inc.

✨Showcase Your Customer Service Skills

As a Medical Receptionist, you'll be the first point of contact for patients. Highlight your previous experience in customer service and provide examples of how you've handled difficult situations with grace and professionalism.

✨Familiarise Yourself with Medical Terminology

Having a basic understanding of medical terms can set you apart from other candidates. Brush up on common terms related to insurance, patient care, and medical procedures to demonstrate your readiness for the role.

✨Demonstrate Attention to Detail

Accuracy is crucial in this position. Be prepared to discuss how you ensure precision in your work, whether it's verifying patient information or handling payments. Consider sharing specific examples from past roles.

✨Prepare Questions for the Interviewer

Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

MEDICAL RECEPTIONIST
American Family Care, Inc.
Location: Chester
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