At a Glance
- Tasks: Check patients in and out, verify insurance, and maintain records.
- Company: Join American Family Care, a leading urgent care provider in the U.S.
- Benefits: Enjoy flexible scheduling, health insurance, dental coverage, and a 401(k).
- Why this job: Be part of a supportive team in a dynamic healthcare environment.
- Qualifications: High school diploma required; medical clerical experience preferred.
- Other info: Work in a state-of-the-art facility with opportunities for growth.
The predicted salary is between 24000 - 36000 £ per year.
Benefits: 401(k) Dental insurance Health insurance Paid time off Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers\’ compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications Greet patients, and register patients and obtain copies of insurance and identification cards Update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. #J-18808-Ljbffr
Medical Receptionist employer: American Family Care, Inc.
Contact Detail:
American Family Care, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Receptionist
✨Tip Number 1
Familiarise yourself with the specific software and systems used in medical reception. Knowing how to navigate electronic health records (EHR) and scheduling software can give you a significant edge during the interview.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily relies on positive patient interactions. Practising common scenarios you might encounter can help you respond confidently and effectively.
✨Tip Number 3
Research American Family Care and its values. Understanding their mission and the services they provide will allow you to tailor your responses in the interview and demonstrate your genuine interest in the company.
✨Tip Number 4
Network with current or former employees of AFC if possible. They can provide insights into the company culture and what the hiring managers are looking for, which can be invaluable when preparing for your interview.
We think you need these skills to ace Medical Receptionist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Medical Receptionist position at American Family Care. Understand the key responsibilities and qualifications required, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience, especially any previous medical clerical roles. Emphasise skills such as customer service, attention to detail, and proficiency in Microsoft Office, as these are crucial for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific reasons why you want to work at American Family Care and how your skills align with their needs.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Medical Receptionist.
How to prepare for a job interview at American Family Care, Inc.
✨Showcase Your Customer Service Skills
As a Medical Receptionist, you'll be the first point of contact for patients. Highlight your previous experience in customer service and provide examples of how you've handled difficult situations with grace and professionalism.
✨Familiarise Yourself with Medical Terminology
Having a basic understanding of medical terms can set you apart from other candidates. Brush up on common terms related to insurance, patient care, and medical procedures to demonstrate your readiness for the role.
✨Demonstrate Attention to Detail
Accuracy is crucial in this position. Be prepared to discuss how you ensure precision in your work, whether it's verifying patient information or handling payments. Consider sharing specific examples from past roles.
✨Prepare Questions for the Interviewer
Engage with the interviewer by preparing thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.