At a Glance
- Tasks: Lead a team to ensure smooth transport operations and manage daily delivery plans.
- Company: Join Whistl, a market leader in delivery management, handling over 4 billion items annually.
- Benefits: Enjoy enhanced annual leave, health cash plans, and access to exclusive rewards.
- Why this job: Be part of a fast-paced environment where your leadership can make a real impact.
- Qualifications: Previous experience in transport supervision and strong communication skills are essential.
- Other info: This role may require a basic DBS check due to the nature of our business.
The predicted salary is between 30000 - 42000 £ per year.
Social network you want to login/join with: Are you an experienced Transport Supervisor looking for a new opportunity that comes with a great range of benefits? Reporting to the Depot Transport Manager, this role will require a strong individual able to drive and deliver results in a very fast-paced environment, with the ability to execute delivery of the daily plans. If this sounds like you, we’d love to hear from you. The Transport Supervisor will be expected to comply and support all legal legislation in regard to fleet operations including good control of defect management, dispatch, and delivery process. You will also need to be able to manage good communications and build strong relationships with both suppliers and drivers. A large part of the daily activities will include managing and improving driver behaviours, infringements, and vehicle efficiencies. Process Management Clearly engage with drivers and ensure they complete their daily activities. Issue keys and other assets in line with our legal obligations. Report breakdowns and follow-up response times. Take ownership of the day-to-day workplan in-line with transport KPIs and co-ordinate and plan the following day’s activities. Co-ordinate and execute agency and Subco requirements. Ensure all other work declarations, RTWs, and infringements have been communicated with drivers and successfully signed off. Daily checks to ensure all drivers receive a licence check and PPE. Communicate all stored briefs and any special requirements to drivers. Undertake infringement discussions with drivers. Report all vehicle defects and escalate any damage-related defects to the transport manager. Control and check all agency work declarations and that agency paperwork is completed. In-depth accident investigations. Leadership and Management of Staff Communicate effectively with the team through daily and weekly meetings. Manage the relationship between the depot, transport teams, and customer services. Identify and support staff through coaching and facilitation of other development opportunities. Cost Management Review the daily work plan and make alternative changes to meet costs and quality. Customer Focus Build effective relationships with internal and external service providers and clients. Communicate on a day-to-day basis with internal and external stakeholders in order to effectively manage and address any operational issues that might impact on delivery for a client. Health and Safety Comply with all health, safety, and environment policies and other relevant regulations, ensuring accurate recording and reporting of any incidents, accidents, or near misses. Liaise with the Safety, Health, and Environment Executive on a day-to-day basis to ensure any areas of concern are managed and resolved within the depot. Mail Integrity and Security Ensure that all staff comply the mail integrity requirements including CRB checks and ID cards. We welcome applications for this Transport Supervisor role from candidates with skills or experience in transport, logistics, reporting, compliance, audits, or as a manager, supervisor, or team leader. Enhanced annual leave entitlement Access to our prestige Benefits and Rewards Portal Long service rewards Health cash plan Required Skills Previous experience in a Transport Supervisor or similar role Excellent verbal, written, and telephone communication skills. Able to make clear and clinical decisions based on data and factual evidence in a fast-moving, high-pressure environment. Able to interpret performance data in order to draw conclusions, identify opportunities for improvement, and recommend solutions. Able to manage effectively in order to achieve daily and weekly tasks through organisation, delegation, and prioritisation. Confident presenter to groups of people. IT literate – proficient in MS Office including MS PowerPoint, and Excel skills for data analysis and presentation in order to influence business cases e.g., pivot tables, graphs. HGV licence and Driver Certificate of Professional Competence (CPC) Previous experience working with Isotrak or equivalent telematics and tracking software. Previous experience working with Paragon. About The Company Whistl are a delivery management company providing efficient, high-quality, and competitively priced services across Business Mail, Parcels, Fulfilment and Doordrop Media both in the UK and internationally. Distributing more than 4 billion items annually, we are market leaders in Downstream Access Mail (DSA) services handling over 50% of bulk business mail in the UK. Whistl is a Disability Confident employer and is committed to equal opportunities for all in all of our employment policies and practices. Due to the nature of our business, this role may be subject to a basic DBS check. #J-18808-Ljbffr
Transport Supervisor employer: Whistl
Contact Detail:
Whistl Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Supervisor
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to transport operations. Understanding these metrics will help you demonstrate your ability to manage and improve driver behaviours and vehicle efficiencies during interviews.
✨Tip Number 2
Brush up on your knowledge of health and safety regulations in the transport sector. Being able to discuss how you ensure compliance and manage incidents will show that you're proactive and responsible, which is crucial for a Transport Supervisor role.
✨Tip Number 3
Prepare examples of how you've successfully built relationships with drivers and suppliers in previous roles. Strong communication skills are essential, so having specific instances ready will highlight your ability to foster teamwork and collaboration.
✨Tip Number 4
If you have experience with telematics and tracking software like Isotrak or Paragon, be ready to discuss it. Highlighting your technical skills and how they can improve operational efficiency will set you apart from other candidates.
We think you need these skills to ace Transport Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Transport Supervisor or in similar roles. Focus on your achievements in managing transport operations, improving efficiencies, and compliance with legal regulations.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific skills that align with the job description, such as your ability to manage driver behaviours and communicate effectively with teams.
Highlight Relevant Skills: Emphasise your skills in data analysis, decision-making, and IT proficiency, particularly with MS Office and telematics software. Provide examples of how you've used these skills to drive results in previous roles.
Showcase Leadership Experience: Discuss your experience in leading teams and managing relationships with stakeholders. Highlight any coaching or development opportunities you've provided to staff, as this is crucial for the Transport Supervisor role.
How to prepare for a job interview at Whistl
✨Showcase Your Experience
Be prepared to discuss your previous roles as a Transport Supervisor or in similar positions. Highlight specific examples where you successfully managed transport operations, improved efficiencies, or resolved issues under pressure.
✨Demonstrate Communication Skills
Since effective communication is key in this role, practice articulating your thoughts clearly. Be ready to explain how you've built relationships with drivers and suppliers, and how you handle daily briefings and meetings.
✨Prepare for Data-Driven Questions
Expect questions that require you to interpret performance data. Brush up on your analytical skills and be ready to discuss how you've used data to make decisions or improve processes in your previous roles.
✨Understand Health and Safety Regulations
Familiarise yourself with health, safety, and environmental policies relevant to transport operations. Be prepared to discuss how you've ensured compliance in past roles and how you would handle incidents or near misses.