Site Reliability Engineer
Site Reliability Engineer

Site Reliability Engineer

Bristol Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join us as a Site Reliability Engineer, ensuring our services run smoothly and efficiently.
  • Company: TwinStream is a tech company focused on delivering exceptional services to government organisations.
  • Benefits: Enjoy flexible working, a competitive pension plan, and an annual training budget of £1,000.
  • Why this job: Be part of a growing team that values innovation, collaboration, and personal development.
  • Qualifications: Experience with configuration management tools, cloud services, and coding in languages like Java or Python required.
  • Other info: This role may require security clearance; we celebrate diversity and welcome all applicants.

The predicted salary is between 36000 - 60000 £ per year.

In 2019, our founders were working as engineers solving complex cross domain problems within government organisations

TwinStream was formed to consolidate their collective expertise and experience into one business, providing technical excellence and exceptional service to their clients. We have teams working both on-site with clients and remotely from home.

Location: Hybrid working in Bristol (occasional visits to other sites) with possible 24/7 call out when on rota

Security Clearance: Eligible for DV Clearance

About the role:

Our cross-domain services are used in high-profile government organisations. The demand for these services continues to grow in both scope and scale. We are seeking an experienced Site Reliability Engineer to help satisfy that demand. As an SRE you will be responsible for ensuring the availability, performance and cost effectiveness of these services. You will be working with multiple feature development teams and the BAU/Support team to define and evolve our cloud & on-prem infrastructure & delivery pipelines, improving system observability, demonstrating performance and capacity improvements and proactively identifying and mitigating reliability risks.

Key Responsibilities of the Site Reliability Engineer:

  • Collaborate with Software Engineers to improve reliability and performance in their subsystems
  • Partner with System Administrators in automating toil and eliminating alerts
  • Evolve observability and monitoring capabilities to identify and solve problems before they impact the business
  • Support development environments to help us achieve our delivery and quality goals
  • Research and evaluate technologies, tools and services to influence buy-vs-build decisions
  • Develop expertise in diverse technical and business domains
  • Expand your knowledge of the technical stacks used

Skills & Experience Required:

  • Experience using modern configuration management tools (such as Ansible, Chef or similar)
  • Experience working with Terraform
  • Experience working with docker containers & container orchestration tools (such as Kubernetes, OpenShift or Docker Swarm)
  • Experience both using and maintaining CI / CD tools (such as Jenkins or similar)
  • Experience with monitoring tools such as InfluxDB, Prometheus or Grafana.
  • Experience of event-driven integration with MQ messaging (RabbitMQ or similar AMQP solution)
  • Good understanding of relational databases and SQL
  • Linux command line, administration and shell scripting
  • Working knowledge of network security protocols
  • Experience using, developing with and maintaining cloud hosting services (ideally AWS EC2, RDS, S3, Lambda)
  • Industry experience writing well-tested code in one of our platform languages (Java, Go, Python or similar)
  • Knowledge of cross domain principles & technologies
  • Experience of working in a service management environment
  • Practical applications of using observability patterns in previous systems
  • Creating and monitoring system availability metrics and using those to drive work that reduces downtime

There are many great reasons to join our team!

Pension Plan

Secure your future with our competitive pension plan that offers an 8% employer contribution.

Private Medical Healthcare

Your health and well-being are our top priorities. Enjoy comprehensive private medical healthcare, which includes dental and optical care for you and your family.

Learning and Development

Your career is in your hands. We empower you to take charge of your own development, giving you the autonomy to shape your growth. To support this, everyone receives an annual training budget of £1,000.

Flexible Working

We understand the importance of balancing work and life. Flexibility is not just a policy for us; it is part of our culture. We are passionate about helping you seamlessly integrate work with your home life.

Electric Vehicle Scheme

Drive sustainability forward with our electric vehicle leasing scheme. You can take advantage of this initiative through a convenient salary sacrifice program.

Holidays

Enjoy annual leave of 25 days, plus bank holidays, allowing you to recharge and spend time on what matters most.

Team Events

We love celebrating our achievements! In addition to our quarterly meetings, you can look forward to our Christmas and summer parties—opportunities to relax, reflect, and have fun as a team.

Additional Benefits

We provide life assurance for your peace of mind and a cycle-to-work scheme to support your health and sustainability goals.

Further Information:

To meet the security requirements of certain clients and industries we serve, any job offer will be contingent upon the successful completion of a security screening process.

At TwinStream, we take pride in being an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive environment where all individuals are valued and respected. We welcome applications from qualified candidates regardless of race, religion, disability, age, sexual orientation, or gender.

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Site Reliability Engineer employer: Twinstream

At TwinStream, we pride ourselves on being an exceptional employer, offering a dynamic hybrid working environment in Bristol that fosters collaboration and innovation. Our commitment to employee growth is evident through our generous training budget and flexible working culture, ensuring a healthy work-life balance while providing comprehensive benefits like private medical healthcare and a competitive pension plan. Join us to be part of a diverse team dedicated to delivering technical excellence in high-profile government projects, where your contributions truly make a difference.
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Contact Detail:

Twinstream Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Site Reliability Engineer

✨Tip Number 1

Familiarise yourself with the specific tools mentioned in the job description, such as Terraform, Docker, and Kubernetes. Having hands-on experience or projects showcasing these technologies can set you apart during discussions.

✨Tip Number 2

Network with current or former employees of TwinStream on platforms like LinkedIn. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your interview.

✨Tip Number 3

Prepare to discuss your experience with observability patterns and how you've applied them in previous roles. Being able to articulate real-world examples will demonstrate your expertise and problem-solving skills.

✨Tip Number 4

Stay updated on industry trends related to site reliability engineering and cloud services. Showing that you're knowledgeable about the latest developments can impress interviewers and highlight your commitment to continuous learning.

We think you need these skills to ace Site Reliability Engineer

Configuration Management Tools (Ansible, Chef)
Terraform
Docker Containers and Orchestration (Kubernetes, OpenShift, Docker Swarm)
CI/CD Tools (Jenkins or similar)
Monitoring Tools (InfluxDB, Prometheus, Grafana)
Event-Driven Integration (RabbitMQ or similar AMQP solution)
Relational Databases and SQL
Linux Command Line and Administration
Shell Scripting
Network Security Protocols
Cloud Hosting Services (AWS EC2, RDS, S3, Lambda)
Programming Languages (Java, Go, Python or similar)
Cross-Domain Principles and Technologies
Service Management Environment Experience
Observability Patterns Application
System Availability Metrics Creation and Monitoring

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Site Reliability Engineer role. Focus on your experience with configuration management tools, cloud services, and any specific technologies mentioned in the job description.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific projects or experiences that demonstrate your ability to improve system reliability and performance, as well as your collaborative work with software engineers.

Highlight Relevant Skills: In your application, emphasise your proficiency with tools like Terraform, Docker, and CI/CD pipelines. Provide examples of how you've used these tools to solve problems or improve processes in previous roles.

Showcase Continuous Learning: Mention any recent training or certifications related to Site Reliability Engineering or relevant technologies. This shows your commitment to professional development and staying current in the field.

How to prepare for a job interview at Twinstream

✨Showcase Your Technical Skills

Be prepared to discuss your experience with configuration management tools like Ansible or Terraform, as well as your familiarity with Docker and Kubernetes. Highlight specific projects where you've successfully implemented these technologies.

✨Demonstrate Problem-Solving Abilities

Expect questions that assess your ability to identify and mitigate reliability risks. Prepare examples of how you've improved system observability or resolved performance issues in previous roles.

✨Understand the Company’s Services

Research TwinStream's cross-domain services and their impact on government organisations. Being knowledgeable about their work will show your genuine interest and help you align your answers with their goals.

✨Prepare for Behavioural Questions

Be ready to discuss your collaboration with software engineers and system administrators. Use the STAR method (Situation, Task, Action, Result) to structure your responses and illustrate your teamwork and communication skills.

Site Reliability Engineer
Twinstream
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