Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead client onboarding and engagement, ensuring successful implementation and adoption.
- Company: Join a fast-growing AI-driven analytics company serving top global pharmaceutical clients.
- Benefits: Enjoy a hybrid working pattern with competitive pay and potential for permanent placement.
- Why this job: Make an impact in healthcare while developing strong relationships and driving business growth.
- Qualifications: Recent graduates in Life Sciences or related fields are encouraged to apply.
- Other info: This is a 3-month contract with a chance to transition into a permanent role.
Our client is a rapidly growing AI-driven analytics company serving leading global pharmaceutical clients. The organisation delivers advanced insights that empower commercial and medical teams to make data-driven decisions and drive performance.
Responsibilities
-
Lead client onboarding and engagement to ensure successful implementation and adoption
-
Build and maintain strong stakeholder relationships, supporting ongoing account growth
-
Collaborate with internal teams to ensure high-quality, timely delivery of client projects
-
Drive product usage and value, managing renewals and contributing to business development
Requirements
-
Recently graduated, preferably with a degree in Life Sciences, Biotechnology or a related field
-
Strong interest in healthcare, technology, and client-facing roles
-
Excellent communication and organisational skills, with a proactive mindset
-
Proficient in Microsoft Office (Excel, PowerPoint, Word) and comfortable in fast-paced environments
Contract Details
-
Start Date: ASAP
-
Contract Type: 3 month contract with possibility to go permanent
-
Day Rate: £150 – £180 (dependent on experience)
-
Working Pattern: Hybrid
-
Location: London
#J-18808-Ljbffr
Customer Success Manager - Pharmaceutical/Biotech employer: Freshminds Interim
Contact Detail:
Freshminds Interim Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Success Manager - Pharmaceutical/Biotech
✨Tip Number 1
Familiarise yourself with the pharmaceutical and biotech industries. Understanding the key players, trends, and challenges in these sectors will help you engage more effectively with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the healthcare and technology fields. Attend industry events, webinars, or join relevant online forums to connect with people who can provide insights and potentially refer you to opportunities at companies like ours.
✨Tip Number 3
Showcase your communication and organisational skills through practical examples. Be ready to discuss specific instances where you've successfully managed projects or built relationships, as this will highlight your suitability for a client-facing role.
✨Tip Number 4
Demonstrate your proficiency in Microsoft Office by preparing a presentation or report that showcases your analytical skills. This could be a great way to stand out and show how you can add value to our team right from the start.
We think you need these skills to ace Customer Success Manager - Pharmaceutical/Biotech
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Life Sciences, Biotechnology, or related fields. Emphasise any client-facing roles or projects that demonstrate your communication and organisational skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong interest in healthcare and technology. Mention specific examples of how you've successfully engaged with clients or contributed to project delivery in the past.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Office tools, especially Excel and PowerPoint. Provide examples of how you've used these tools in previous roles or projects.
Show Enthusiasm for the Role: Express your excitement about the opportunity to work in a fast-paced environment and contribute to the success of pharmaceutical clients. This can set you apart from other candidates.
How to prepare for a job interview at Freshminds Interim
✨Research the Company
Before your interview, take some time to understand the company's mission, values, and recent developments in the pharmaceutical and biotech sectors. This will help you tailor your responses and show genuine interest in their work.
✨Highlight Relevant Experience
Be prepared to discuss any relevant experience you have, especially in client-facing roles or within the life sciences field. Use specific examples to demonstrate how your background aligns with the responsibilities of a Customer Success Manager.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, practice articulating your thoughts clearly and confidently. Consider preparing answers to common questions about how you would handle client interactions and stakeholder relationships.
✨Prepare Questions for Them
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions that show your interest in the role and the company, such as inquiries about their approach to client engagement or future growth plans.
