Regulatory Policy Specialist (Technical & Oversight)

Regulatory Policy Specialist (Technical & Oversight)

About Diligenta
Diligentas vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do, and our aim is to transform our clients operations. A business that has been described as \’home\’ by existing employees, we drive a culture that is founded on positive change and development.
The Opportunity
Due to team expansion, we\’re looking for the ideal candidate to play a key technical and oversight role to ensure Diligenta and the services it provides its customers are compliant with FCA rules, requirements and principles. Includes supporting and overseeing regulatory change, analysing rules and regulations, managing policy and training and undertaking regulatory oversight exercises and thematic reviews.
Please be aware that this role is available in various locations such as: Peterborough, Bristol, Glasgow, and Liverpool
Benefits

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer\’s Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ( Death in Service\”) & Group Income Protection
• Apply to find out about our other benefits

• Act as a key technical and advisory expert, providing clear and practical regulatory guidance across business areas to ensure continued compliance with FCA rules and expectations.
• Deliver specialist advice on regulatory and legislative matters to senior leaders and operational teams-especially supporting the Technical Manager in embedding Conduct Risk and Consumer Duty considerations.
• Assess operational and technical functions (eg, IT systems, data governance, risk controls) for alignment with regulatory frameworks and internal control standards.
• Support the implementation and communication of regulatory requirements through effective training and awareness initiatives.
• Drive the development and execution of oversight activities, including regulatory gap analysis, thematic assurance reviews, and the design of corporate monitoring processes.
• Represent the Compliance function at internal and external governance committees, ensuring regulatory requirements are clearly understood and Embedded into business objectives.
• Provide administrative and strategic support to the Technical Manager and Head of Regulatory Services in interactions with the FCA Supervision Team and Proactive Engagement Programme.
• Advise on and oversee adherence to the Training and Competence (T&C) Policy across operational teams, ensuring a compliant and effective T&C framework is maintained.
• Provide timely and relevant advice to the Risk, Audit & Compliance Committee, Executive Management, governance forums, and clients on regulatory change management and its application.
• Maintain and evolve Compliance-owned policies, procedures, and control frameworks across the business, providing targeted training to senior stakeholders as needed.
• Support the delivery of Diligenta\’s annual Compliance Plan and contribute to strategic compliance initiatives for both existing and prospective clients.
• Engage collaboratively with key internal and external stakeholders to ensure regulatory goals are met across all areas of responsibility.

• A proactive, discreet, and pragmatic compliance professional with a methodical approach to problem-solving.
• Proven ability to deliver practical compliance solutions with a confident and constructive mindset.
• Strong communication and stakeholder management skills, with experience influencing at senior levels.
• Demonstrated ability to build and sustain collaborative relationships with clients and internal teams.
• Experience in a leadership or team oversight capacity with a focus on setting and achieving compliance goals.
• Familiar with regulatory horizon scanning to identify emerging risks, regulatory changes, and trends.
• Skilled in analysing management information to highlight regulatory concerns and inform decision-making.
• Ability to produce clear, concise reports and recommendations for senior leaders and clients.
• Self-motivated and capable of working independently with minimal supervision.
• Proficient in Microsoft Office applications.
• Minimum 3 years\’ experience in a Compliance or Risk function within the Financial Services industry.
• Strong understanding of the UK regulatory environment, including FCA regulations and principles.
• Comfortable taking initiative, navigating ambiguity, and addressing complex compliance challenges.
• Willingness to travel to other client locations as reasonably required.