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For Companies At a Glance
- Tasks: Lead a department to enhance sales and ensure a top-notch customer experience.
- Company: Join H&M Group, a family of brands committed to sustainable fashion and meaningful growth.
- Benefits: Enjoy staff discounts, global development opportunities, and competitive local perks.
- Why this job: Be part of a dynamic team focused on people, profitability, and customer satisfaction.
- Qualifications: Management experience in a customer-facing role and a passion for leading teams.
- Other info: Flexible availability required, including weekends.
The predicted salary is between 36000 - 60000 £ per year.
Job Description This is a permanent position offering 39hours per week. Our Leaders have the ambition to make our people and business grow. As a Department Manager you are responsible for overseeing a department to support the Sales and Profit of the store and along with your Team deliver a Customer First Experience. You lead with a vision to secure the best experience for all our colleagues and customers You evaluate your teams performance, provide regular feedback, and support succession through their development and training. You ensure Health & Safety, legal, and security arein accordance with H&M standards and local laws to always secure all employees and customers safety. Management experience in a customer-facing environment Previous experience of leading and managing teams A passion for profitability and people A Customer-first mindset Additional Information Availability 7 days fully flexible, weekends included. Benefits We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program HIP. In addition to our global benefits, all our local markets offer different competitive perks and benefits. Inclusion & Diversity H&M is a part of H&M Group. Hence all diversity dimensions are taken into consideration in our recruitment process. Company Description H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry. Learn more about H&M Group here . H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.
Division Manager (Permanent) employer: H&M
Contact Detail:
H&M Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Division Manager (Permanent)
✨Tip Number 1
Familiarise yourself with H&M's values and mission. Understanding their commitment to sustainability and customer experience will help you align your vision with theirs during interviews.
✨Tip Number 2
Prepare examples of how you've successfully led teams in a customer-facing environment. Highlight specific instances where your leadership directly contributed to improved sales or customer satisfaction.
✨Tip Number 3
Showcase your passion for profitability by discussing strategies you've implemented in previous roles that enhanced financial performance while maintaining a strong focus on customer service.
✨Tip Number 4
Be ready to discuss how you ensure compliance with health and safety standards. Providing concrete examples of how you've managed safety in past roles can demonstrate your commitment to employee and customer well-being.
We think you need these skills to ace Division Manager (Permanent)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Division Manager position. Tailor your application to highlight your relevant experience in managing teams and delivering a customer-first experience.
Highlight Management Experience: Emphasise your previous management experience in a customer-facing environment. Provide specific examples of how you have led teams, evaluated performance, and supported development and training.
Showcase Your Passion: Demonstrate your passion for profitability and people in your application. Use anecdotes that illustrate your commitment to creating a positive work environment and enhancing customer satisfaction.
Proofread Your Application: Before submitting, make sure to proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at H&M
✨Showcase Your Leadership Skills
As a Division Manager, you'll need to demonstrate your ability to lead and manage teams effectively. Prepare examples of how you've successfully motivated your team in the past, focusing on your approach to providing feedback and supporting their development.
✨Emphasise Customer-Centric Mindset
Highlight your commitment to delivering a customer-first experience. Be ready to discuss specific strategies you've implemented to enhance customer satisfaction and how you plan to maintain this focus within the department.
✨Understand Health & Safety Standards
Familiarise yourself with H&M's health and safety policies as well as local laws. During the interview, be prepared to discuss how you would ensure compliance and create a safe environment for both employees and customers.
✨Demonstrate Passion for Profitability
Express your enthusiasm for driving sales and profitability. Share examples of how you've previously contributed to financial success in a retail environment, and discuss your vision for achieving similar results at H&M.
