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For Companies At a Glance
- Tasks: Assist customers with eye exams, dispense glasses, and provide excellent service.
- Company: Join Asda, a leading retail healthcare provider known for its friendly atmosphere.
- Benefits: Enjoy 15% off shopping, flexible pay options, and a supportive work environment.
- Why this job: Gain valuable skills in optics while making a positive impact on customer health.
- Qualifications: Must be over 18, organised, friendly, and have good communication skills.
- Other info: Flexible shifts available; opportunities for career progression through apprenticeships.
Job Title
Optical Colleague
Location
Stevenage
Employment Type
Part time
Contract Type
Permanent
Shift Pattern
Work Shift: Days
Hours per Week
25
Pay Rate
£12.60
Category
Non-clinical (Non-MD), Retail Healthcare, Retail Hourly Colleagues
Closing Date
29 December 2025
About The Role
To be employed in this role you must be over the age of 18 and pass an enhanced safeguarding check.
Our stores operate 24 hours per day, 7 days per week, with that brings a wide variety of shift patterns – if you\’re looking for flexible working to fit around your lifestyle, then look no further! We\’ll work with you on your shifts, but late and weekend working is a requirement of the role and we may need to be flexible with your work pattern.
Our in-store Opticians are hugely popular with our customers and they\’ll expect the same warmth and friendliness they get everywhere else in the store – as well as being confident and relaxed about discussing personal ocular health issues, quickly resolving customer problems and taking customers to the right products.
You will be responsible for preparing patients for their eye examination and explaining what each stage of the eye test involves, completing pre-screening examinations and booking appointments for customers. You will also be dispensing spectacles and contact lenses as well as dealing with repairs and adjustments while ensuring stock has been received by the supplier.
We\’ll help you to become a star colleague from learning how to dispense glasses and contact lenses, looking after repairs, adjustments and glasses verification to teaching contact lens insertion and removals – with our great training and support, we\’ll help you keep getting better and better. You’ll either complete our dedicated Asda Optical Step In training programme or have the opportunity to enroll on to the Level 3 Optical Assistant Apprenticeship, the training route you take depends on which nation you work and whether you meet the apprenticeship entry requirements but either way, Asda will support you in becoming a fantastic optical colleague, who can deliver amazing customer service and patient care. Once you become a fully trained optical colleague, there are opportunities to progress your career at Asda Opticians. We may offer our high performing colleagues a chance to become a GOC registered Dispensing Optician via the Level 6 Dispensing Optician Apprenticeship.
About You
You\’ll be naturally friendly, highly organised and want to get stuck in, working with your team to deliver great results. You have good computer skills, attention to detail and you communicate well with customers. You also love problem solving and are confident working with numbers. You\’re passionate about helping people and care about giving customers a great healthcare experience, helping them find what they need and having a chat along the way.
Asda, that’s more like it
Apply today by completing an online application…
Everything you\’ll love
Alongside a competitive salary, you\’ll get lots of other great benefits too, including:
- Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user
- Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover
- Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
- Company pension
- Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support
- Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
- Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
- Colleague recognition programme
- Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.
Optical Colleague employer: ASDA
Contact Detail:
ASDA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Optical Colleague
✨Tip Number 1
Familiarise yourself with the optical products and services offered by Asda. Understanding the range of spectacles, contact lenses, and eye care services will help you engage confidently with customers during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully resolved customer issues in the past. This will demonstrate your ability to provide the warm and friendly service that Asda values.
✨Tip Number 3
Be ready to discuss your flexibility regarding shift patterns. Since the role requires late and weekend work, highlighting your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Express your enthusiasm for ongoing training and development. Mentioning your interest in the Level 3 Optical Assistant Apprenticeship or other training opportunities shows that you're committed to growing within the company.
We think you need these skills to ace Optical Colleague
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of the Optical Colleague position. Tailor your application to highlight how your skills and experiences align with these expectations.
Showcase Customer Service Skills: Since this role involves direct interaction with customers, emphasise your customer service experience in your CV and cover letter. Provide specific examples of how you've successfully resolved customer issues or provided excellent service in the past.
Highlight Relevant Experience: If you have any experience in retail or healthcare, make sure to include it in your application. Mention any relevant training or qualifications that would make you a strong candidate for the Optical Colleague role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the role and the company. Use it to explain why you're passionate about helping people and how you can contribute to the team at Asda Opticians.
How to prepare for a job interview at ASDA
✨Show Your Friendly Side
As an Optical Colleague, warmth and friendliness are key. Make sure to smile and engage with your interviewer as if they were a customer. This will demonstrate your natural ability to connect with people, which is crucial for the role.
✨Know the Role Inside Out
Familiarise yourself with the responsibilities of the Optical Colleague position. Be prepared to discuss how you would handle tasks like preparing patients for eye exams and resolving customer issues. Showing that you understand the job will impress your interviewer.
✨Highlight Your Problem-Solving Skills
Since the role involves dealing with customer queries and issues, be ready to share examples of how you've successfully solved problems in the past. This will showcase your ability to think on your feet and provide excellent customer service.
✨Ask Thoughtful Questions
Prepare a few questions to ask at the end of your interview. This could be about the training programme or opportunities for career progression. Asking insightful questions shows your genuine interest in the role and the company.
