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- Tasks: Support and manage Service Users while ensuring property upkeep and compliance.
- Company: Join a leading provider of housing solutions in Hertfordshire.
- Benefits: Enjoy 25 days annual leave, health membership, and a supportive work environment.
- Why this job: Make a real impact on people's lives while developing your skills in a dynamic team.
- Qualifications: Experience as a Housing Officer or similar role; strong communication and problem-solving skills required.
- Other info: Must hold a valid UK driving licence and pass DBS and CTC checks.
The predicted salary is between 24000 - 35000 £ per year.
Job Title: Housing Officer Location: Hertfordshire Salary: £28,000-£35,000 Hours: Monday-Friday 40 hours per week 8.30am-5pm Contract Type: Permanent Purpose of the Role: Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hertfordshire area. The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures. Duties and Responsibilities: Supporting Service Users: * Manage a caseload of Service Users. * Conduct dispersals, inductions, and welfare checks. * Signpost SUs to local services (e.g., healthcare, shops). * Arrange and support transport or relocation as needed. * Ensure the health, safety, and timely move-on of Service Users. Managing Properties: * Conduct monthly inspections and arrange necessary maintenance. * Prepare properties for re-occupation or hand back to landlords. * Maintain compliance with health and safety standards. * Ensure minor repairs are completed and inventory is managed. Required Skills: * Experience as a Housing Officer or similar role. * Awareness of diverse cultures and backgrounds. * Empathetic, adaptable, and resilient. * Strong problem-solving and communication skills. * Well-organised with effective planning abilities. * Able to work independently and as part of a team. * Full UK driving licence required. Benefits: * 25 days annual leave plus bank holidays * Health Membership * Life cover * 6-month probation period * 4% employer and 4% employee pension contribution * Laptop, phone, and other equipment as needed * Employee Assistance Programme * Referral scheme The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role. Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today
Housing Officer employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Hertfordshire. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Housing Officers in the region. They can provide valuable insights into the role and may even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare for situational interview questions by thinking of examples from your past experiences that showcase your problem-solving and communication skills, especially in diverse cultural settings.
✨Tip Number 4
Highlight your organisational skills by discussing any relevant experience managing caseloads or conducting inspections. Being able to show how you effectively prioritise tasks will set you apart from other candidates.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or in similar roles. Emphasise skills such as problem-solving, communication, and your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your understanding of diverse cultures and how your empathetic nature makes you a suitable candidate for supporting Service Users.
Showcase Relevant Experience: In your application, provide examples of past experiences where you conducted welfare checks, managed properties, or ensured compliance with health and safety standards. This will demonstrate your capability to handle the duties of the role.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for the role of a Housing Officer.
How to prepare for a job interview at DCV Technologies
✨Show Your Empathy
As a Housing Officer, you'll be working closely with Service Users from diverse backgrounds. During the interview, demonstrate your understanding of their needs and how you can support them effectively. Share examples from your past experiences where you've shown empathy and adaptability.
✨Highlight Your Problem-Solving Skills
The role requires strong problem-solving abilities. Be prepared to discuss specific challenges you've faced in previous roles and how you resolved them. This will showcase your capability to handle the responsibilities of managing properties and supporting Service Users.
✨Know the Local Area
Familiarise yourself with Hertfordshire and its local services. Being knowledgeable about healthcare, shops, and community resources will impress the interviewers and show that you're proactive about helping Service Users find the support they need.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to manage welfare checks, property inspections, and compliance with health and safety standards. Practise answering these types of questions to demonstrate your readiness for the role.
