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- Tasks: Support and manage Service Users while ensuring property upkeep and compliance.
- Company: Join a leading provider of housing solutions in Hampshire.
- Benefits: Enjoy 25 days leave, health membership, and a supportive work environment.
- Why this job: Make a real impact on people's lives while developing your skills in a dynamic team.
- Qualifications: Experience in housing roles, strong communication skills, and a valid UK driving licence required.
- Other info: Opportunity for personal growth with a comprehensive training programme.
Job Title: Housing Officer
Location: Hampshire
Salary: 28,000- 35,000
Hours: Monday-Friday 40 hours per week 8.30am-5pm
Contract Type: Permanent
Purpose of the Role:
Our client, a leading provider of housing solutions, is seeking a Housing Officer to cover the Hampshire area.
The Housing Officer supports and manages Service Users within an allocated area, ensuring their well-being and the effective management of properties. This includes welfare visits, property inspections, and accurate record-keeping in line with company procedures.
Duties and Responsibilities:
Supporting Service Users:
- Manage a caseload of Service Users.
- Conduct dispersals, inductions, and welfare checks.
- Signpost SUs to local services (e.g., healthcare, shops).
- Arrange and support transport or relocation as needed.
- Ensure the health, safety, and timely move-on of Service Users.
Managing Properties:
- Conduct monthly inspections and arrange necessary maintenance.
- Prepare properties for re-occupation or hand back to landlords.
- Maintain compliance with health and safety standards.
- Ensure minor repairs are completed and inventory is managed.
Required Skills:
- Experience as a Housing Officer or similar role.
- Awareness of diverse cultures and backgrounds.
- Empathetic, adaptable, and resilient.
- Strong problem-solving and communication skills.
- Well-organised with effective planning abilities.
- Able to work independently and as part of a team.
- Full UK driving licence required.
Benefits:
- 25 days annual leave plus bank holidays
- Health Membership
- Life cover
- 6-month probation period
- 4% employer and 4% employee pension contribution
- Laptop, phone, and other equipment as needed
- Employee Assistance Programme
- Referral scheme
The successful candidate will need to hold a valid UK driving licence and will be required to undergo a satisfactory DBS (Disclosure and Barring Service) check and Counter Terrorism Clearance (CTC) check, in accordance with the responsibilities of the role.
Please contact Kerrie Collett on (phone number removed) to learn more, or submit your application today.
Housing Officer employer: DCV Technologies
Contact Detail:
DCV Technologies Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and regulations in Hampshire. Understanding the specific challenges and resources available in the area will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with current or former Housing Officers to gain insights into the role. They can provide valuable information about day-to-day responsibilities and what employers are looking for, which can give you an edge.
✨Tip Number 3
Prepare examples of how you've successfully managed caseloads or resolved conflicts in previous roles. Being able to share specific instances will showcase your problem-solving skills and adaptability.
✨Tip Number 4
Highlight your communication skills by engaging in community events or volunteering. This not only builds your experience but also shows your commitment to supporting diverse communities, which is crucial for a Housing Officer.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Housing Officer or in similar roles. Emphasise skills such as problem-solving, communication, and your ability to manage a caseload effectively.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities outlined in the job description. Mention your experience with welfare checks, property inspections, and your understanding of diverse cultures.
Showcase Relevant Skills: In your application, clearly demonstrate your organisational skills and adaptability. Provide examples of how you've successfully managed properties or supported service users in previous roles.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of a Housing Officer.
How to prepare for a job interview at DCV Technologies
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Officer. Familiarise yourself with tasks like managing Service Users, conducting welfare checks, and property inspections. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Show Empathy and Adaptability
As a Housing Officer, you'll be working with diverse individuals. Be prepared to discuss how you've shown empathy in past roles and how you adapt to different situations. Share specific examples that highlight your problem-solving skills and ability to connect with people from various backgrounds.
✨Highlight Organisational Skills
This role requires strong organisational abilities. Be ready to talk about how you manage your time and caseload effectively. You might want to mention any tools or methods you use to stay organised, as this will show your potential employer that you can handle the demands of the job.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the company culture, team dynamics, or specific challenges faced by Housing Officers. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
