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For Companies At a Glance
- Tasks: Support clients with tailored admin solutions and manage key tasks like scheduling and document preparation.
- Company: Join SmartPA, a leader in transforming administrative services through innovation and technology.
- Benefits: Enjoy competitive salaries, hybrid work, flexitime, 33 days holiday, and growth opportunities.
- Why this job: Be part of a vibrant team, tackle real challenges, and make a meaningful impact on client success.
- Qualifications: Proficiency in MS Office, project delivery experience, and a positive, solution-driven attitude are essential.
- Other info: This is a full-time, permanent role with a salary range of £24,000 to £35,000 plus bonuses.
The predicted salary is between 24000 - 35000 £ per year.
Job Description
If you’re excited by this opportunity but feel you’d benefit from extra training to boost your admin and PA skills, we’ve got you covered.
Our VA Launchpad Programme is designed to help you build confidence, get accredited, and set up your own flexible VA business – or gain the skills that top employers like SmartPA value most.
Learn directly from the best, get mentored by our founder Sarra Bejaoui, and discover how to turn your admin skills into a successful income stream – all from home.
Just click the apply button to get started, and once you are signed up to our klar platform, you can apply for our open job roles on there too.
Who We Are
At SmartPA, we don’t just provide support – we transform it.
Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations.
With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.
If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!
What You’ll Do
The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to clients daily.
In the role of Business Support Executive, you’ll play a pivotal role in providing bespoke solutions for a key client account. You’ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success.
Here’s what your day-to-day will look like:
Collaborate & Innovate
- Work within our agile pod structure, supporting a range of stakeholders with varied operational tasks and deadlines.
- Contribute fresh, creative ideas to optimise processes, streamline workflows and enhance service delivery.
- Partner with your team to ensure seamless, high-quality service and exceed client expectations across diverse accounts.
Manage Key Tasks with Excellence
- Complete tasks such as diary management, scheduling and handling email correspondence with precision and professionalism, keeping everything on track for your client.
- Prepare, format and edit documents to meet the highest standards, ensuring consistency and quality in every deliverable.
- Perform accurate data entry and reporting, ensuring all insights are actionable and timely.
Support Business Growth
- Identify inefficiencies, proactively recommend improvements, and assist in process changes, updates and new best practices.
- Assist in streamlining, automating repetitive tasks and embedding these improvements across client operations.
Build Relationships
- Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations.
- Represent SmartPA’s values with authenticity, serving as a positive brand ambassador in every interaction.
- Collaborate across teams to ensure consistent quality and excellence in all deliverables, and to provide cover and support within the pod structure.
Stay Adaptable
- Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment.
About You
We’re looking for someone who:
- Thrives in a dynamic, entrepreneurial environment where no two days are the same.
- Is passionate about redefining what it means to deliver world-class PA and admin support.
- Can manage their own time and workload effectively, delivering results with confidence.
- Brings enthusiasm, creativity, and positivity to their work.
- Enjoys contributing ideas to improve processes and drive business growth.
What You’ll Need
Your experience is key, but your attitude is what sets you apart.
Essential:
- Proficiency in MS Office (especially Outlook, Word, and Excel).
- Proven ability to meet tight deadlines and juggle competing priorities.
- Experience in project delivery and administrative tasks.
Desirable:
- Familiarity with CRM platforms and booking systems.
- Background in office management, account management, or similar.
- Experience in diary management, document formatting and data handling and entry.
What’s in It for You?
At SmartPA, we believe in rewarding talent and supporting your growth:
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance.
- Hybrid Work: 1 day per week at home
- Flexitime Initiative: Work when you’re most productive (core hours: 10:00–16:30).
- 33 Days Holiday: Because rest fuels greatness.
- Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.
- Enhanced Benefits: Unlock additional perks based on your loyalty and length of service.
Job Types: Full-time, Permanent
Pay: £24,000.00-£35,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company events
- Enhanced maternity leave
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote
Business Support Executive employer: Smart PA
Contact Detail:
Smart PA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Executive
✨Tip Number 1
Familiarise yourself with SmartPA's mission and values. Understanding how we redefine administrative services will help you align your answers during interviews and demonstrate your enthusiasm for our innovative approach.
✨Tip Number 2
Showcase your adaptability by preparing examples of how you've thrived in dynamic environments. Highlighting your ability to manage competing priorities will resonate well with our fast-paced culture.
✨Tip Number 3
Research the Centre of Excellence (COE) and its role within SmartPA. Being able to discuss how you can contribute to delivering high-impact support will set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with MS Office and any CRM platforms. Being specific about your proficiency will demonstrate your readiness to handle the technical aspects of the Business Support Executive role.
We think you need these skills to ace Business Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Executive role. Emphasise your proficiency in MS Office, project delivery, and any administrative tasks you've successfully managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background and skills can contribute to SmartPA's mission of redefining administrative services.
Showcase Your Adaptability: In your application, provide examples of how you've thrived in dynamic environments. Highlight instances where you've successfully managed competing priorities or adapted to new challenges.
Highlight Your Creativity: Demonstrate your ability to contribute fresh ideas by including specific examples of how you've optimised processes or improved workflows in previous roles. This will show your potential to add value at SmartPA.
How to prepare for a job interview at Smart PA
✨Showcase Your Admin Skills
Make sure to highlight your proficiency in MS Office, especially Outlook, Word, and Excel. Be prepared to discuss specific examples of how you've successfully managed tasks like diary management and document formatting in previous roles.
✨Demonstrate Your Problem-Solving Ability
SmartPA values creativity and innovation. Think of instances where you've identified inefficiencies and proposed improvements. Share these examples during the interview to show that you can contribute fresh ideas to optimise processes.
✨Emphasise Your Adaptability
The role requires thriving in a fast-paced environment. Be ready to discuss how you've handled changing priorities or unexpected challenges in the past. This will demonstrate your solution-driven mindset and ability to stay calm under pressure.
✨Build Rapport with Interviewers
As a Business Support Executive, building relationships is key. Approach the interview as a conversation rather than a formal Q&A. Engage with your interviewers, ask questions about their experiences at SmartPA, and express genuine interest in the company culture.
