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For Companies At a Glance
- Tasks: Support clients with tailored admin solutions and manage key tasks like scheduling and document preparation.
- Company: Join SmartPA, a leader in transforming administrative services with innovative thinking and technology.
- Benefits: Enjoy competitive salaries, hybrid work, flexitime, 33 days holiday, and growth opportunities.
- Why this job: Be part of a vibrant team, tackle real challenges, and make a meaningful impact on client success.
- Qualifications: Proficiency in MS Office, project delivery experience, and a positive attitude are essential.
- Other info: Work remotely with a supportive culture that values creativity and personal growth.
The predicted salary is between 24000 - 35000 £ per year.
Job Description
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Who We Are
At SmartPA, we don’t just provide support – we transform it.
Our mission is simple yet bold: to redefine administrative and PA services through innovative thinking, cutting-edge technology and an unrelenting pursuit of excellence. Trusted by global leaders in industries like tech, automotive and retail, we’re the engine behind smarter, more efficient operations.
With a vibrant, client-focused culture and a team driven by creativity, no two days at SmartPA are ever the same! As we continue to grow rapidly, this is your opportunity to join us on the journey to becoming the most optimised administrative organisation in the world.
If you’re ready to challenge the status quo and create meaningful impact, we want to hear from you!
What You’ll Do
The Centre of Excellence (COE) is the driving force behind SmartPA, where strategy comes to life. As part of this dynamic, client-facing department, you’ll be the heartbeat of our business – delivering high-impact, tailored support to clients daily.
In the role of Business Support Executive, you’ll play a pivotal role in providing bespoke solutions for a key client account. You’ll tackle real challenges, establish meaningful relationships and make a tangible difference to client success.
Here’s what your day-to-day will look like:
Collaborate & Innovate
- Work within our agile pod structure, supporting a range of stakeholders with varied operational tasks and deadlines.
- Contribute fresh, creative ideas to optimise processes, streamline workflows and enhance service delivery.
- Partner with your team to ensure seamless, high-quality service and exceed client expectations across diverse accounts.
Manage Key Tasks with Excellence
- Complete tasks such as diary management, scheduling and handling email correspondence with precision and professionalism, keeping everything on track for your client.
- Prepare, format and edit documents to meet the highest standards, ensuring consistency and quality in every deliverable.
- Perform accurate data entry and reporting, ensuring all insights are actionable and timely.
Support Business Growth
- Identify inefficiencies, proactively recommend improvements, and assist in process changes, updates and new best practices.
- Assist in streamlining, automating repetitive tasks and embedding these improvements across client operations.
Build Relationships
- Act as a trusted partner to your client, anticipating needs and consistently exceeding expectations.
- Represent SmartPA’s values with authenticity, serving as a positive brand ambassador in every interaction.
- Collaborate across teams to ensure consistent quality and excellence in all deliverables, and to provide cover and support within the pod structure.
Stay Adaptable
- Approach new challenges with a solution-driven mindset, thriving in a fast-paced, ever-changing environment.
About You
We’re looking for someone who:
- Thrives in a dynamic, entrepreneurial environment where no two days are the same.
- Is passionate about redefining what it means to deliver world-class PA and admin support.
- Can manage their own time and workload effectively, delivering results with confidence.
- Brings enthusiasm, creativity, and positivity to their work.
- Enjoys contributing ideas to improve processes and drive business growth.
What You’ll Need
Your experience is key, but your attitude is what sets you apart.
Essential:
- Proficiency in MS Office (especially Outlook, Word, and Excel).
- Proven ability to meet tight deadlines and juggle competing priorities.
- Experience in project delivery and administrative tasks.
Desirable:
- Familiarity with CRM platforms and booking systems.
- Background in office management, account management, or similar.
- Experience in diary management, document formatting and data handling and entry.
What’s in It for You?
At SmartPA, we believe in rewarding talent and supporting your growth:
- Competitive Salaries
- Yearly Bonuses based on company, department, and individual performance.
- Hybrid Work: 1 day per week at home
- Flexitime Initiative: Work when you’re most productive (core hours: 10:00–16:30).
- 33 Days Holiday: Because rest fuels greatness.
- Growth Opportunities: Develop your skills, advance your career and grow with a company reshaping the industry.
- Enhanced Benefits: Unlock additional perks based on your loyalty and length of service.
Job Types: Full-time, Permanent
Pay: £24,000.00-£35,000.00 per year
Additional pay:
- Bonus scheme
Benefits:
- Company events
- Enhanced maternity leave
- Work from home
Schedule:
- Monday to Friday
Work Location: Remote
Business Support Executive employer: Smart PA
Contact Detail:
Smart PA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Executive
✨Tip Number 1
Familiarise yourself with SmartPA's mission and values. Understanding how we redefine administrative services will help you align your responses during interviews, showcasing your enthusiasm for our innovative approach.
✨Tip Number 2
Highlight your adaptability and problem-solving skills. In a dynamic environment like ours, demonstrating your ability to thrive under pressure and tackle challenges head-on will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've contributed to process improvements in previous roles. We value creativity and fresh ideas, so showcasing your experience in optimising workflows will resonate well with our team.
✨Tip Number 4
Network with current or former SmartPA employees if possible. Gaining insights into the company culture and expectations can provide you with valuable information to tailor your approach and demonstrate your genuine interest.
We think you need these skills to ace Business Support Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Business Support Executive role. Emphasise your proficiency in MS Office, project delivery, and any administrative tasks you've successfully managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your background and skills can contribute to SmartPA's mission of redefining administrative services.
Showcase Your Problem-Solving Skills: In your application, provide examples of how you've identified inefficiencies and implemented improvements in previous roles. This will demonstrate your proactive approach and ability to thrive in a dynamic environment.
Highlight Your Adaptability: SmartPA values adaptability, so include instances where you've successfully navigated change or tackled new challenges. This will show that you're ready to embrace the fast-paced nature of the role.
How to prepare for a job interview at Smart PA
✨Showcase Your Admin Skills
Make sure to highlight your proficiency in MS Office, especially Outlook, Word, and Excel. Be prepared to discuss specific examples of how you've successfully managed tasks like diary management and document formatting in previous roles.
✨Demonstrate Your Problem-Solving Ability
SmartPA values creativity and innovation. Think of instances where you've identified inefficiencies and proposed improvements. Share these examples during the interview to show how you can contribute to optimising processes.
✨Emphasise Your Adaptability
The role requires thriving in a fast-paced environment. Be ready to discuss how you've handled changing priorities or unexpected challenges in the past, showcasing your solution-driven mindset.
✨Prepare Questions About Company Culture
SmartPA has a vibrant, client-focused culture. Prepare thoughtful questions about their team dynamics and how they support employee growth. This shows your genuine interest in becoming part of their mission to redefine administrative services.
