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For Companies At a Glance
- Tasks: Support critical IT systems, manage application life cycle, and provide user training.
- Company: Join a large organisation with a dynamic IT team focused on innovation.
- Benefits: Enjoy opportunities for travel, professional growth, and a collaborative work environment.
- Why this job: Be part of a team that values your input and fosters a culture of learning and support.
- Qualifications: Experience in IT support, strong communication skills, and familiarity with Dynamics 365 required.
- Other info: Willingness to travel regularly is essential for this role.
The predicted salary is between 36000 - 60000 £ per year.
D365 Finance and Operations Administrator is required by a large organisation to join their IT team supporting critical IT systems and applications.
You will be responsible for:
- Managing application life cycle: configuration, testing, upgrades, and maintenance.
- 1st and 2nd line support.
- Maintaining user accounts, permissions, and system documentation.
- User training and support.
- Troubleshooting issues with internal teams and external vendors.
- On-site technical support and preventative maintenance.
- System development support.
- Assisting with vendor management and service reviews.
Required experience and skills:
- IT support or application support role experience.
- Understanding of ITSM practices (ITIL framework preferred).
- Strong communication skills.
- Dynamics 365 Finance and Operations experience.
- Willingness and ability to travel regularly.
D365 Finance and Operations Administrator employer: Careerwise
Contact Detail:
Careerwise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land D365 Finance and Operations Administrator
✨Tip Number 1
Familiarise yourself with Dynamics 365 Finance and Operations. Make sure you understand its features and functionalities, as well as common issues users face. This knowledge will help you stand out during interviews.
✨Tip Number 2
Brush up on ITIL practices, especially if you have experience in ITSM. Being able to discuss how you’ve applied these principles in past roles can demonstrate your capability to manage application life cycles effectively.
✨Tip Number 3
Prepare examples of your previous support experiences, particularly in 1st and 2nd line support. Be ready to explain how you resolved specific issues and the impact of your solutions on the team or organisation.
✨Tip Number 4
Showcase your communication skills by practicing clear and concise explanations of technical concepts. You may be asked to demonstrate how you would train users or communicate with vendors, so being articulate is key.
We think you need these skills to ace D365 Finance and Operations Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support or application support roles. Emphasise your familiarity with Dynamics 365 Finance and Operations, as well as any experience with ITSM practices, particularly the ITIL framework.
Craft a Compelling Cover Letter: In your cover letter, explain why you are interested in the D365 Finance and Operations Administrator position. Mention specific skills that align with the job description, such as your troubleshooting abilities and experience in managing application life cycles.
Showcase Communication Skills: Since strong communication skills are essential for this role, consider including examples in your application that demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.
Highlight Training Experience: If you have experience in user training and support, make sure to include this in your application. Describe any training sessions you've conducted or materials you've developed to assist users in understanding IT systems.
How to prepare for a job interview at Careerwise
✨Showcase Your D365 Knowledge
Make sure to brush up on your Dynamics 365 Finance and Operations knowledge. Be prepared to discuss specific features, functionalities, and any previous experiences you've had with the platform. This will demonstrate your expertise and readiness for the role.
✨Highlight IT Support Experience
Since the role involves providing 1st and 2nd line support, be ready to share examples from your past IT support or application support roles. Discuss how you handled troubleshooting, user training, and system maintenance to show your capability in this area.
✨Understand ITSM Practices
Familiarise yourself with IT Service Management (ITSM) practices, particularly the ITIL framework. Be prepared to explain how these practices can enhance service delivery and improve user satisfaction, as this knowledge is crucial for the position.
✨Demonstrate Strong Communication Skills
Effective communication is key in this role, especially when liaising with internal teams and external vendors. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've successfully communicated complex information in the past.
