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For Companies At a Glance
- Tasks: Support the sales team with admin duties in a busy branch environment.
- Company: Join Allen & Harris, part of the Connells Group, a leading estate agency.
- Benefits: Enjoy industry-leading training, career progression, and a fun team environment.
- Why this job: Be part of a supportive culture that values diversity and personal growth.
- Qualifications: Experience in administration or customer service is preferred; strong communication skills are essential.
- Other info: We encourage diverse applicants; don't hesitate to apply even if you don't meet every requirement.
The predicted salary is between 24000 - 36000 £ per year.
At Allen & Harris, part of the Connells Group, we are looking for a highly motivated Branch Administrator to support our fantastic team in branch in Chipping Sodbury, Bristol. As our Branch Administrator, you will take ownership of office administration accurately and efficiently and in a professional manner, within a busy customer facing environment.
What’s in it for you as our Branch Administrator?
- Industry leading training and development
- Demonstrable career ladder
- Opportunities for progression
- Supportive, rewarding and fun environment
- Team incentives
Understanding of operations within an estate agency business.
Key responsibilities of a Branch Administrator:
- The main purpose of your role is to support the sales team within the office with administrative duties. This will involve uploading property details onto major property portals, dealing with customer enquiries both in branch and over the phone and ensuring office expenditure is maintained within budgeted levels.
Skills and experience required to be a successful Branch Administrator:
- Preferably experience as an Administrator / Secretary or similar role
- Customer focussed and comfortable in a client facing role
- Resilient, positive, numerate and detail oriented
- Organised and able to prioritise workload in a fast paced environment
- Keen interest in learning and keeping up to date with industry changes
- Excellent verbal and written communication skills
Allen & Harris is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Branch Administrator employer: The New Homes Group
Contact Detail:
The New Homes Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Administrator
✨Tip Number 1
Familiarise yourself with the estate agency sector, particularly the operations of Allen & Harris. Understanding their specific processes and values will help you demonstrate your enthusiasm and fit for the role during any discussions.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in a fast-paced environment. This will highlight your ability to prioritise workload effectively, which is crucial for a Branch Administrator.
✨Tip Number 3
Brush up on your customer service skills. Since the role involves dealing with customer enquiries, being able to articulate your approach to handling client interactions will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Allen & Harris if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews or discussions.
We think you need these skills to ace Branch Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in administrative roles. Emphasise skills like organisation, customer service, and communication, as these are crucial for the Branch Administrator position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work at Allen & Harris and how your skills align with their needs.
Highlight Relevant Experience: In your application, focus on any previous roles that involved administration or customer service. Provide examples of how you've successfully managed tasks in a busy environment, as this will resonate with the job requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Branch Administrator role.
How to prepare for a job interview at The New Homes Group
✨Show Your Organisational Skills
As a Branch Administrator, you'll need to demonstrate your ability to stay organised and manage multiple tasks. Prepare examples from your past experiences where you successfully prioritised your workload in a busy environment.
✨Highlight Customer Service Experience
Since the role involves dealing with customer enquiries, be ready to discuss your experience in customer-facing roles. Share specific instances where you resolved issues or provided exceptional service to clients.
✨Demonstrate Attention to Detail
Accuracy is key in administrative roles. Bring up examples that showcase your attention to detail, especially when handling data or managing budgets. This will reassure them of your capability to maintain high standards.
✨Express Your Willingness to Learn
The job description mentions a keen interest in learning and keeping up with industry changes. Be prepared to discuss how you stay informed about the estate agency business and your eagerness to develop your skills further.
