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For Companies At a Glance
- Tasks: Coordinate customer projects, manage orders, and ensure timely deliveries.
- Company: Join a small, dynamic company in High Wycombe focused on customer satisfaction.
- Benefits: Enjoy 25 days leave, health plan, life insurance, dress down Fridays, and monthly paid lunches.
- Why this job: Be part of a supportive team, enhance your skills, and make a real impact on customer experiences.
- Qualifications: Good computer skills, attention to detail, and excellent communication abilities are essential.
- Other info: Permanent role with a Monday to Friday schedule, offering a competitive salary.
The predicted salary is between 21500 - 24500 £ per year.
Vanta Staffing High Wycombe are recruiting for a Fulfilment Coordinator with a good computer skills and attention to detail, to work for a small company based in High Wycombe. This is a permanent role reporting to the Fulfilment Manager.
Monday – Friday
9am – 5pm (with 1 hour lunch)
GBP25,000 – £28,000 per annum
The main responsibilities for the Fulfilment Coordinator will be:
· Contacting customers to discuss project requirements, equipment updates, and delivery schedules.
· Liaising with customers via email and telephone, and answering emails and phone calls daily.
· Sage data input including putting delivery dates against orders for equipment ordering and forecasting accuracy.
· Sales Order Processing – review and process customer sales orders from the EMS system onto Sage. Verify that addresses, order details, and project information are correct and track who entered the order and ensure accuracy.
· Generate daily and weekly picking tickets. Allocate stock and prepare tickets for the Production Supervisor. Screen printing and referencing DB to picking tickets before issuing.
· Despatch Scheduling including generating forecast schedules and project values for upcoming months. Coordinate with the Fulfilment Manager on stock availability and plan equipment dispatches based on incoming stock and project timelines.
· Add invoices to Sage and ensure they match delivery records.
· Cross-check invoices against goods delivery notes.
· Raise and send quotes for Return Merchandise Authorisations (RMA). Coordinate with customers on replacement products and order additions.
· Arrange fulfilment of replacement orders and pickup of faulty products from customer sites.
The key skills of the Fulfilment Coordinator are:
· Excellent verbal and written communication skills.
· Ability to interact professionally with customers and internal teams.
· Strong attention to detail and organisational skills, with the ability to manage multiple tasks and deadlines effectively.
· Ability to troubleshoot issues and find solutions quickly and efficiently.
· Strong customer service orientation with a positive attitude and proactive approach.
· Willingness to adapt to changing priorities and work under pressure.
· Ability to work collaboratively with different departments and manage stakeholder expectations.
Some of the benefits offered are:
· 25 days leave.
· Health plan (after 6 months).
· Life insurance (after 1 year).
· Dress down Fridays.
· Once a month paid lunch.
Fulfilment Coordinator in High Wycombe employer: Vanta Staffing Limited
Contact Detail:
Vanta Staffing Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fulfilment Coordinator in High Wycombe
✨Tip Number 1
Familiarise yourself with Sage software, as it's a key part of the role. If you haven't used it before, consider taking an online course or watching tutorial videos to get a good grasp of its functionalities.
✨Tip Number 2
Brush up on your communication skills, both verbal and written. Practising how to clearly convey information can help you stand out during any interactions with the hiring team.
✨Tip Number 3
Demonstrate your attention to detail by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss these experiences in an interview setting.
✨Tip Number 4
Research the company culture and values of the small company in High Wycombe. Tailoring your approach to align with their ethos can show that you're a great fit for their team.
We think you need these skills to ace Fulfilment Coordinator in High Wycombe
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Fulfilment Coordinator role. Emphasise your computer skills, attention to detail, and any previous customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the position. Mention specific examples of how you've successfully managed multiple tasks or resolved issues in previous roles.
Highlight Relevant Skills: In your application, clearly outline your organisational skills and ability to work under pressure. Use bullet points to make it easy for the hiring manager to see how you meet their key skills requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Vanta Staffing Limited
✨Showcase Your Communication Skills
As a Fulfilment Coordinator, you'll be liaising with customers and internal teams regularly. Make sure to demonstrate your excellent verbal and written communication skills during the interview. Prepare examples of how you've effectively communicated in previous roles.
✨Highlight Attention to Detail
Attention to detail is crucial for this role, especially when processing orders and managing stock. Be ready to discuss specific instances where your attention to detail made a difference in your work, such as catching errors or improving processes.
✨Demonstrate Problem-Solving Abilities
The ability to troubleshoot issues quickly is key for a Fulfilment Coordinator. Think of examples where you've successfully resolved problems in a fast-paced environment and be prepared to share these stories during your interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your organisational skills and ability to manage multiple tasks. Practice responses that showcase your proactive approach and how you adapt to changing priorities while maintaining a positive attitude.
