Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor SCADA, CCTV, and fire alarm systems while responding to emergencies.
- Company: Join SES Water, a forward-thinking local water company committed to sustainability and innovation.
- Benefits: Enjoy a competitive salary, generous leave, pension contributions, and health perks.
- Why this job: Be part of a team shaping a sustainable future and making a real impact in the community.
- Qualifications: Experience in operational environments, alarm systems, and strong communication skills are essential.
- Other info: Work in a diverse culture that values individuality and embraces change.
The predicted salary is between 27000 - 37800 £ per year.
Control Room Operator
Redhill
£27,000+ dependent on experience plus 40% uplift
Part of the Pennon Group, SES Water is a forward-thinking local water company dedicated to providing high-quality water and exceptional service to the evolving needs of our customers through innovation and environmental responsibility. With a rich history of serving the communities in the Southeast of England, we are committed to delivering a reliable and sustainable water supply, ensuring that our customers have access to safe and clean water every day.
If you\’re an experienced Control Room Operator, we want you on our team! Together, we are shaping a sustainable future, one drop at a time.
What we Offer:
SES Water value our employees wellbeing and has created a package to care for both your financial needs and personal wellbeing.
- Generous salary; £27,000+ plus 40% uplift dependent upon experience
- Group personal pension plan with up to 10% employer contribution.
- Life assurance for peace of mind.
- Financial education, savings, and loans support.
- Cycle to Work and Car Share Schemes and for eco-conscious commuting.
- 25 days of annual leave for work-life balance.
- Simply Health healthcare cashback scheme and Surgical Choices.
- Service and MOT discounts at our on-site garage.
- One paid day per year for volunteering in the community
Main Duties:
Working as part of a team of 5 Control Room Operators, this role covers a 24/7 shift pattern and involves working 12-hour shifts in a secure environment.
You will be responsible for:
- Monitoring the companys SCADA, CCTV and fire alarm systems out of hours
- Responding to alarms from Treatment Works and other company sites
- Dealing with emergency contact from customers outside of office hours
- Responsible for calling out Networks, Production and Contracts Department staff outside of normal office hours.
- Co-ordination of planned and emergency works both inside and outside normal office hours.
- Responsible for raising emergency jobs and obtaining Utility Drawings and issuing electronically to Contracts Gangs.
- Responsible for the issue and return of Company keys.
About You:
You will be used to lone working on a shift basis in an operational environment with experience of responding to live situations and dealing with a reactive workload. You will be comfortable prioritising demands, making decisions within established procedures and remaining calm under pressure.
You should have the following skills:
- Experience with monitoring alarm systems such as SCADA, CCTV and fire systems
- Capable of using a CRM database and billing system to record customer contacts
- You will need clear and effective written and verbal communication skills
- You should be able to build effective relationships with colleagues and external stakeholders
- It would be ideal if you have knowledge of the water industry, our supply area and systems but we would also consider a manufacturing or security background
Be yourself, we like it that way.Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.
Our core values which are essential to our success are:
Be Rock Solid– Build trust and be trusted. Be the one we all look to and can depend on.
Be You– We want you to bring your best every day. Be yourself and make your mark in your individual way.
Be the Future– Embrace change. Drive Progress. Own the challenge.
Locations
Control Room Operator in Redhill, Surrey employer: SES Water
Contact Detail:
SES Water Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Control Room Operator in Redhill, Surrey
✨Tip Number 1
Familiarise yourself with SCADA, CCTV, and fire alarm systems. Since these are crucial for the Control Room Operator role, having a solid understanding of how they work will help you stand out during interviews.
✨Tip Number 2
Network with current or former employees of SES Water. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you successfully managed emergencies or high-pressure situations. This will demonstrate your ability to remain calm and make decisions under pressure.
✨Tip Number 4
Show your enthusiasm for sustainability and community service. SES Water values these aspects, so expressing your commitment to environmental responsibility and community engagement can make a positive impression.
We think you need these skills to ace Control Room Operator in Redhill, Surrey
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Control Room Operator. Familiarise yourself with terms like SCADA, CCTV, and emergency response protocols to demonstrate your knowledge in your application.
Tailor Your CV: Highlight relevant experience in your CV, especially any roles involving monitoring alarm systems or working in operational environments. Use specific examples that showcase your ability to handle emergencies and work under pressure.
Craft a Strong Cover Letter: Write a cover letter that reflects your passion for the water industry and your commitment to providing exceptional service. Mention how your skills align with SES Water's core values, such as being reliable and embracing change.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your communication is clear and professional, as this reflects your attention to detail.
How to prepare for a job interview at SES Water
✨Know the Company
Before your interview, take some time to research SES Water. Understand their mission, values, and recent initiatives. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Highlight Relevant Experience
Make sure to emphasise any previous experience you have with monitoring systems like SCADA, CCTV, or fire alarms. Be prepared to discuss specific situations where you successfully managed emergencies or responded to alarms, as this will demonstrate your capability for the role.
✨Demonstrate Calmness Under Pressure
Given the nature of the Control Room Operator role, it's crucial to convey your ability to remain calm and make decisions under pressure. Prepare examples from your past work where you had to prioritise tasks or handle a reactive workload effectively.
✨Showcase Communication Skills
Effective communication is key in this role. Be ready to discuss how you've built relationships with colleagues and external stakeholders in the past. Practising clear and concise responses during the interview will also help showcase your verbal communication skills.
