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For Companies At a Glance
- Tasks: Manage cleaning and maintenance services across multiple sites, ensuring quality and compliance.
- Company: Pinnacle Group focuses on maintaining community assets through high-quality facilities management.
- Benefits: Enjoy a dynamic work environment with opportunities for training and career growth.
- Why this job: Join a passionate team dedicated to improving community spaces and tenant satisfaction.
- Qualifications: Experience in managing service contracts and a solid understanding of health and safety regulations required.
- Other info: Travel to various locations in Northwest London is necessary for this role.
The predicted salary is between 36000 - 60000 £ per year.
Pinnacle Group are looking for an experienced Contract Manager to manage the Soft Services of cleaning, grounds maintenance, window cleaning and deep cleaning within a social housing environment. You will be responsible for managing multi-site facilities contracts, ensuring services are delivered to high standards, on time and within budget.
You will oversee recruitment and training, managing budgets and performance, ensuring health & safety compliance and maintaining strong client relationships. You will be joining our Soft FM team based in Northwest London, travel to Slough, High Wycombe and Cambridge will be required. Our Soft FM team is responsible for a wide range of cleaning, grounds maintenance and caretaking services to ensure community assets are well-maintained.
The ideal candidate will have proven experience managing outsourced service contracts within the facilities management sector, with a strong focus on service quality and tenant satisfaction. They will demonstrate effective budget control, along with robust financial and performance monitoring skills. A solid understanding of health and safety regulations is essential.
The role involves conducting audits, inspections and risk assessments, as well as managing feedback and driving continuous improvement. If you are passionate about people and delivering high-quality services, this could be the right opportunity for you.
Contract Manager P1343 employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Manager P1343
✨Tip Number 1
Familiarise yourself with the specific soft services mentioned in the job description, such as cleaning and grounds maintenance. Understanding the nuances of these services will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the facilities management sector, especially those who have experience in social housing. Engaging with industry contacts can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your experience with budget control and performance monitoring in detail. Be ready to share specific examples of how you've successfully managed contracts and improved service quality in previous roles.
✨Tip Number 4
Research Pinnacle Group and their approach to community services. Understanding their values and mission will allow you to tailor your conversation and show how your passion aligns with their goals during the interview process.
We think you need these skills to ace Contract Manager P1343
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Contract Manager position. Tailor your application to highlight your relevant experience in managing outsourced service contracts and facilities management.
Highlight Relevant Experience: In your CV and cover letter, emphasise your proven experience in managing multi-site facilities contracts. Include specific examples of how you've ensured service quality, tenant satisfaction, and effective budget control in previous roles.
Showcase Health & Safety Knowledge: Demonstrate your understanding of health and safety regulations in your application. Mention any relevant certifications or training you have completed, and provide examples of how you've implemented safety compliance in past positions.
Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for delivering high-quality services and managing client relationships. Address how your skills align with the values of Pinnacle Group and their commitment to community assets.
How to prepare for a job interview at Click To Hired
✨Showcase Your Experience
Be prepared to discuss your previous experience managing outsourced service contracts. Highlight specific examples where you ensured high service quality and tenant satisfaction, as this is crucial for the role.
✨Demonstrate Budget Management Skills
Since budget control is a key responsibility, come equipped with examples of how you've successfully managed budgets in past roles. Discuss any tools or methods you used to monitor financial performance.
✨Understand Health and Safety Regulations
Familiarise yourself with relevant health and safety regulations that apply to facilities management. Be ready to discuss how you've implemented these standards in your previous positions.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, such as how you would handle a service delivery issue or manage client feedback. Think through potential scenarios and your approach to resolving them.
