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- Tasks: Manage and support hybrid Windows/Linux environments, ensuring performance and security.
- Company: Join a dynamic team focused on infrastructure stability and operational excellence.
- Benefits: Enjoy a hybrid work model with flexible in-office days and competitive salary.
- Why this job: Be part of automation efforts and contribute to impactful infrastructure projects.
- Qualifications: Experience with Windows Server, Linux, and automation tools like Ansible and Terraform required.
- Other info: Opportunity for on-call rotations and incident response participation.
The predicted salary is between 30000 - 37500 £ per year.
We are looking for a dedicated Platform Support Engineer to ensure the operational health, performance, and security of a hybrid server environment. In this role, you will manage both Windows and Linux platforms, applying patches, enforcing configuration standards, and supporting core infrastructure services such as Active Directory and SQL environments.
You’ll also contribute to automation efforts using Ansible and Terraform, helping to streamline server maintenance and enhance consistency across the environment. This role is ideal for a technically skilled professional focused on infrastructure stability, automation, and operational excellence.
Key Responsibilities- Maintain and monitor hybrid Windows/Linux environments for performance, security, and compliance
- Apply patching and configuration standards using tools such as SCCM, WSUS, and Red Hat Satellite
- Support and troubleshoot Active Directory, SQL Server, and critical platform services
- Develop and manage automation scripts and workflows using Ansible, Terraform, or PowerShell
- Collaborate with engineering teams to support infrastructure upgrades and issue resolution
- Contribute to root cause analysis and implement preventative measures
- Document support procedures and maintain a comprehensive knowledge base
- Participate in on-call rotations and incident response efforts as needed
- Windows Server administration and support
- Red Hat Enterprise Linux or equivalent Linux server support
- Configuration and patching using SCCM, WSUS, and Red Hat Satellite
- Strong knowledge of Active Directory architecture and troubleshooting
- Automation with Ansible, Terraform, and/or scripting languages (e.g. PowerShell, Python)
- Understanding of networking concepts (DNS, DHCP, VLANs, firewalls)
- Familiarity with monitoring tools such as SolarWinds
- Exposure to virtualisation platforms (VMware, Citrix, or Hyper-V)
- Experience with cloud infrastructure (Azure, AWS, or GCP) is a plus
- Certifications such as MCSE, RHCSA/RHCE, or ITIL desirable
Platform Support Engineer employer: Network IT
Contact Detail:
Network IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Windows Server, Red Hat Linux, and automation tools like Ansible and Terraform. Having hands-on experience or projects showcasing these skills can set you apart during interviews.
✨Tip Number 2
Network with current or former employees of StudySmarter on platforms like LinkedIn. Engaging with them can provide insights into the company culture and the specifics of the Platform Support Engineer role, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've applied your technical skills, especially in troubleshooting and automation. Being able to articulate your problem-solving process will demonstrate your capability to handle the responsibilities of the role.
✨Tip Number 4
Stay updated on the latest trends and best practices in server management and automation. Showing that you're proactive about learning and adapting to new technologies can impress the hiring team and highlight your commitment to operational excellence.
We think you need these skills to ace Platform Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Windows and Linux server administration, as well as any automation skills with tools like Ansible or Terraform. Use keywords from the job description to catch the employer's attention.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the responsibilities outlined in the job description. Mention specific experiences that demonstrate your ability to maintain and monitor hybrid environments.
Showcase Technical Skills: Clearly list your technical skills related to Active Directory, SQL Server, and patch management tools like SCCM and WSUS. Providing examples of past projects or tasks where you successfully applied these skills can strengthen your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Platform Support Engineer.
How to prepare for a job interview at Network IT
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Windows and Linux server administration. Highlight specific projects where you've applied patching, configuration standards, or troubleshooting techniques, especially with Active Directory and SQL Server.
✨Demonstrate Automation Knowledge
Since automation is a key part of the role, be ready to talk about your experience with tools like Ansible and Terraform. Share examples of how you've developed scripts or workflows to streamline processes in previous roles.
✨Understand the Company’s Environment
Research the company’s infrastructure and any technologies they use. Familiarity with their specific tools or platforms can give you an edge, so mention any relevant experience with SCCM, WSUS, or cloud services like Azure or AWS.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Prepare to discuss how you would handle specific incidents or challenges related to server performance, security breaches, or compliance issues, demonstrating your analytical thinking and technical expertise.
