Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to person for fixing and maintaining high-tech print and IT devices.
- Company: Join Apogee, a leader in print and IT solutions, dedicated to customer satisfaction.
- Benefits: Enjoy flexible working hours and a supportive work-life balance.
- Why this job: Gain hands-on experience while making a real impact on client productivity.
- Qualifications: No specific qualifications required; just a passion for technology and problem-solving.
- Other info: This role is onsite, Monday to Friday, with opportunities for part-time arrangements.
The predicted salary is between 30000 - 42000 £ per year.
As an Onsite Service Engineer, you will be the first point of contact for maintaining and supporting cutting-edge print and IT devices at our client’s site. Your role is critical in ensuring smooth operations, resolving technical issues, and delivering exceptional customer satisfaction.
Key Responsibilities:
- Diagnose and repair devices to ensure minimal downtime.
- Monitor devices proactively using advanced software.
- Provide training and guidance to clients, empowering them to maximise productivity.
- Collaborate with Apogee and client teams to meet service-level agreements.
- Manage onsite stock of consumables and spare parts effectively.
- Adhere to health and safety standards, along with security and data integrity protocols.
A typical working pattern for this role is Monday to Friday, 08:30 to 17:30, with a one-hour lunch break. This is onsite 5 days per week.
Flexibility:
We are committed to supporting a work-life balance and are open to considering flexible working arrangements, including part-time hours or alternative schedules, depending on the role and business needs. These can be discussed during the application process. We encourage applications from individuals with commitments outside of work who are seeking a role that suits their needs.
Apogee reserves the right to close this advertisement or withdraw the role at any time, should sufficient applications be received or recruitment needs change. We encourage interested candidates to apply promptly to avoid disappointment.
Onsite Printer Service Engineer employer: Apogee Corporation Limited
Contact Detail:
Apogee Corporation Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Onsite Printer Service Engineer
✨Tip Number 1
Familiarise yourself with the latest print and IT technologies. Understanding the devices you'll be working with will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Brush up on your troubleshooting skills. Being able to quickly diagnose and resolve issues is crucial for this role, so consider practicing common problems you might encounter with printers and IT devices.
✨Tip Number 3
Showcase your customer service skills. Since you'll be the first point of contact for clients, demonstrating your ability to communicate effectively and provide excellent support can set you apart from other candidates.
✨Tip Number 4
Network with professionals in the field. Engaging with others who work in onsite service roles can provide valuable insights and potentially lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Onsite Printer Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Onsite Printer Service Engineer position. Tailor your application to highlight relevant experience and skills that align with these responsibilities.
Highlight Technical Skills: Emphasise your technical skills related to diagnosing and repairing print and IT devices. Include specific examples of past experiences where you successfully resolved technical issues or improved device performance.
Showcase Customer Service Experience: Since customer satisfaction is crucial in this role, include examples of how you've provided exceptional service in previous positions. Mention any training or guidance you've offered to clients that empowered them to maximise productivity.
Tailor Your CV and Cover Letter: Customise your CV and cover letter for this specific role. Use keywords from the job description and ensure your documents reflect your understanding of the company's values and commitment to customer service.
How to prepare for a job interview at Apogee Corporation Limited
✨Understand the Technical Requirements
Familiarise yourself with the specific print and IT devices you will be working with. Research common issues and solutions related to these devices, as well as any advanced software used for monitoring them.
✨Showcase Your Customer Service Skills
As this role involves direct interaction with clients, be prepared to discuss your previous experiences in customer service. Highlight how you've resolved issues and ensured client satisfaction in past roles.
✨Demonstrate Problem-Solving Abilities
Prepare examples of how you've diagnosed and repaired technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Discuss Flexibility and Work-Life Balance
Since the company values work-life balance, be open about your own commitments and how you can manage your time effectively. This shows that you are proactive and considerate of both your needs and the company's.
