Assistant Manager

Assistant Manager

London Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist in managing the spa and ensure exceptional service for guests.
  • Company: The Landmark London is a vibrant hotel located near major transport links.
  • Benefits: Enjoy competitive salary, free meals, discounts, and 28 paid holidays.
  • Why this job: Join a fun team focused on positivity, growth, and memorable experiences.
  • Qualifications: Passion for hospitality and experience in a similar role preferred.
  • Other info: Opportunities for apprenticeships and educational sponsorship available.

The predicted salary is between 30000 - 42000 £ per year.

The Landmark London is looking for a passionate Assistant SPA Manager to join our Spa Department on a permanent basis. We are located opposite Marylebone train and tube station, within walking distance from Baker Street and Edgware Road stations. Join our energetic and fun team that works hard and plays hard! We value positive energy and a happy, supportive environment. We are committed to continuous improvement and offer tailored development plans, apprenticeships, and world-class management development programmes.

Some of the excellent benefits you will enjoy include:

  • Competitive Salary + Service Charge
  • 28 paid holidays increasing with service
  • Free meals
  • Pension with company contributions
  • 50% discount in all our restaurants
  • Additional discounts on hotel stays and Spa services across our hotels
  • Season ticket loan
  • Recommend a Friend incentive
  • 24/7 online GP, mental health support, and virtual wellbeing
  • Bike to work scheme
  • Uniforms provided and laundered free of charge
  • Apprentice programmes
  • Educational sponsorship for specialist subjects
  • Opportunity to participate in taskforces focused on business, community, and environmental initiatives
  • Employee Assistance Programme
  • Employee recognition schemes and social events, including gala dinners

We invite a dedicated Assistant SPA Manager to join us in delivering memorable moments and five-star service to our guests and colleagues.

Assistant Manager employer: The Landmark London

The Landmark London is an exceptional employer that fosters a vibrant and supportive work culture, perfect for those looking to thrive in the hospitality industry. With a commitment to employee growth through tailored development plans and world-class management programmes, our team enjoys competitive salaries, generous benefits, and a fun, energetic environment. Located conveniently near major transport links, we offer unique perks such as discounts on hotel stays and spa services, making it an ideal place for passionate individuals to build a rewarding career.
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Contact Detail:

The Landmark London Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Manager

✨Tip Number 1

Familiarise yourself with The Landmark London's values and culture. Since they emphasise a positive energy and supportive environment, showcasing your own enthusiasm and team spirit during any interactions can really help you stand out.

✨Tip Number 2

Network with current or former employees of The Landmark London. Engaging with them on platforms like LinkedIn can provide you with insider insights about the role and the company, which you can leverage in conversations during the interview process.

✨Tip Number 3

Prepare to discuss your experience in delivering exceptional customer service. As an Assistant SPA Manager, you'll need to demonstrate how you've created memorable experiences for guests in previous roles, so have specific examples ready.

✨Tip Number 4

Show your commitment to continuous improvement by mentioning any relevant training or development you've pursued. The Landmark London values tailored development plans, so highlighting your proactive approach to learning can make a strong impression.

We think you need these skills to ace Assistant Manager

Leadership Skills
Customer Service Excellence
Team Management
Communication Skills
Conflict Resolution
Time Management
Attention to Detail
Sales and Marketing Skills
Knowledge of Spa Treatments and Services
Financial Acumen
Problem-Solving Skills
Training and Development
Adaptability
Positive Attitude

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Assistant SPA Manager position. Tailor your application to highlight how your skills and experiences align with what The Landmark London is looking for.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the spa industry. Mention specific experiences that demonstrate your ability to contribute positively to the team and enhance guest experiences.

Highlight Relevant Experience: In your CV, focus on previous roles that relate to spa management or customer service. Use quantifiable achievements to illustrate your impact in past positions, such as improving customer satisfaction scores or leading successful projects.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.

How to prepare for a job interview at The Landmark London

✨Show Your Passion for Spa Management

Make sure to express your enthusiasm for the spa industry and your desire to create memorable experiences for guests. Share any relevant experiences that highlight your passion and commitment to providing excellent service.

✨Demonstrate Team Spirit

Since the role is within a fun and energetic team, be prepared to discuss how you work well with others. Provide examples of how you've contributed to a positive team environment in previous roles.

✨Highlight Continuous Improvement

The Landmark London values continuous improvement, so be ready to talk about how you've sought personal and professional development in the past. Mention any training or programmes you've participated in that have enhanced your skills.

✨Prepare Questions About Company Culture

Show your interest in the company by preparing thoughtful questions about their culture and values. Ask about their approach to employee wellbeing and how they support staff development, which aligns with their commitment to a supportive environment.

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