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- Tasks: Assist customers and manage parts supply for our Volkswagen dealership.
- Company: Join a leading Volkswagen dealership in Nuneaton with a strong reputation.
- Benefits: Enjoy a competitive salary, OTE of £31,000, and various perks.
- Why this job: Perfect for those passionate about customer service and the automotive industry.
- Qualifications: Experience in customer service and a keen interest in car parts are essential.
- Other info: Work Monday to Friday with occasional Saturdays on a rota basis.
The predicted salary is between 24000 - 36000 £ per year.
We are recruiting for a Parts Advisor to join our Volkswagen Dealership in Nuneaton. The hours of work are Monday to Friday, 08:00 - 18:00 as well as working Saturdays on a rota basis. Excellent Basic Salary with an OTE of up to £31,000 plus benefits.
A Parts Advisor is a key role interacting with all areas of the business including sales, service and our customers. You will be directly involved in supplying VW parts to the general public, trade customers and our own workshops. This role would perfectly suit a highly motivated individual with experience and a passion for providing exceptional levels of customer service for one of the world's leading car brands. This is an exceptional opportunity for the successful individual to develop, learn and forge a career within parts with Listers VW.
Role and Responsibilities:- The work is diverse, and you'll be working both behind the scenes receiving deliveries and at the front desk serving our customers.
- You will be responsible for pre-picking parts for the workshop job cards, picking parts for customer orders and checking availability of stock from various enquiries.
- Through in-bound and out-bound telephone enquiries, walk-in customers, and internet enquiries you will be developing customer relationships.
VW Parts Advisor employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land VW Parts Advisor
✨Tip Number 1
Familiarise yourself with Volkswagen parts and their specifications. Knowing the products inside out will not only boost your confidence but also impress potential employers during any discussions.
✨Tip Number 2
Brush up on your customer service skills. Since this role involves interacting with customers, showcasing your ability to handle inquiries and provide excellent service can set you apart from other candidates.
✨Tip Number 3
Network with current or former Parts Advisors at Volkswagen dealerships. They can provide valuable insights into the role and may even refer you internally, increasing your chances of landing the job.
✨Tip Number 4
Prepare for potential scenario-based questions in interviews. Think about how you would handle specific situations related to parts supply and customer interactions, as this will demonstrate your problem-solving skills.
We think you need these skills to ace VW Parts Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of a Parts Advisor. Tailor your application to highlight relevant experience and skills that match the role.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in customer service and parts management. Use bullet points for clarity and include specific achievements that demonstrate your ability to excel in this role.
Write a Compelling Cover Letter: In your cover letter, express your passion for the automotive industry and your commitment to providing exceptional customer service. Mention why you want to work for Volkswagen specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, thoroughly proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Click To Hired
✨Know Your VW Parts
Familiarise yourself with the range of Volkswagen parts and accessories. Being able to discuss specific parts and their functions during the interview will demonstrate your knowledge and passion for the brand.
✨Showcase Customer Service Skills
Prepare examples of how you've provided exceptional customer service in previous roles. This position requires strong interpersonal skills, so be ready to discuss how you handle customer inquiries and resolve issues.
✨Understand the Role's Responsibilities
Review the job description thoroughly and understand the key responsibilities of a Parts Advisor. Be prepared to explain how your previous experience aligns with these duties, especially in managing stock and processing orders.
✨Ask Insightful Questions
Prepare thoughtful questions about the dealership and the team you'll be working with. This shows your interest in the role and helps you gauge if it's the right fit for you.
