Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the go-to tech whiz for customers and fellow technicians, solving automotive queries.
- Company: Join a rapidly growing company that supports the automotive industry with innovative solutions.
- Benefits: Enjoy a competitive salary, bonus potential, and a fantastic benefits package.
- Why this job: This role offers career growth in a forward-thinking environment with a focus on customer service.
- Qualifications: Two years of dealership or aftermarket experience; ADAS knowledge is a plus.
- Other info: Remote work flexibility and a chance to make a real impact in the automotive sector.
The predicted salary is between 35000 - 49000 £ per year.
My client, specialising in technical support for the automotive industry, is experiencing rapid growth and is looking for a Senior Remote Technician to join their team on a permanent basis. This is a great opportunity to become part of a forward-thinking company with huge potential for career growth.
Job Function
- Act as a primary point of contact to customers and fellow technicians.
- Adequately explain technical diagnoses and needed repairs to customers and employees on a consistent basis.
- Triage customer jobs and calls to ensure a timely response and resolution of queries.
- Perform all necessary diagnostic scans.
- Quickly learn how to evaluate information and data and provide comprehensive interpretation of technical information.
- Drive customer service by assuring timely positive feedback.
Requirements
- Two years of car dealership experience OR experience in an aftermarket repair facility as an automotive technician.
- Experience working on ADAS systems is an advantage.
- Proficient in identification of faults on vehicles, module corrections, error messages, etc.
- OEM scan tool and/or aftermarket scan tool experience and knowledge.
- Experience of performing necessary diagnostic tests and have experience of working on ADAS systems, mobile OR in a workshop.
- Strong automotive mechanical and electrical diagnosis, problem solving and repair experience.
- Strong computer skills and understanding of Microsoft Office and web application software.
Great benefits package. Salary £35k plus (OTE 7.5k Bonus per annum).
Senior remote technician employer: JDR - Just Dynamic Recruitment
Contact Detail:
JDR - Just Dynamic Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior remote technician
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the automotive industry, especially regarding ADAS systems. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a rapidly evolving field.
✨Tip Number 2
Network with professionals in the automotive sector, particularly those who work in technical support or as technicians. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss specific examples from your previous experience where you successfully diagnosed and resolved complex issues. Highlighting your problem-solving skills and customer service approach will set you apart from other candidates.
✨Tip Number 4
Showcase your proficiency with OEM and aftermarket scan tools by discussing any relevant projects or tasks you've completed. Being able to articulate your hands-on experience with these tools will demonstrate your technical capabilities to potential employers.
We think you need these skills to ace Senior remote technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive technical support, especially any roles involving ADAS systems. Use specific examples to demonstrate your skills in diagnostics and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the automotive industry and your technical expertise. Mention how your previous experiences align with the responsibilities of the Senior Remote Technician role.
Highlight Technical Skills: In your application, emphasise your proficiency with OEM and aftermarket scan tools, as well as your ability to interpret technical information. This will show that you are well-equipped for the role.
Showcase Problem-Solving Abilities: Provide examples in your application of how you've successfully diagnosed and resolved issues in previous roles. This will demonstrate your problem-solving skills, which are crucial for this position.
How to prepare for a job interview at JDR - Just Dynamic Recruitment
✨Showcase Your Technical Expertise
Be prepared to discuss your experience with automotive diagnostics, especially regarding ADAS systems. Highlight specific examples of how you've identified faults and resolved issues in previous roles.
✨Demonstrate Customer Service Skills
Since the role involves acting as a primary point of contact for customers, share instances where you provided exceptional customer service. Emphasise your ability to explain technical information clearly and effectively.
✨Familiarise Yourself with Tools and Software
Make sure you know the OEM and aftermarket scan tools relevant to the position. Be ready to discuss your proficiency with these tools and any software you’ve used, including Microsoft Office and web applications.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you would handle specific technical problems or customer queries. Practice articulating your thought process and approach to troubleshooting, as this will demonstrate your problem-solving skills.
