Japanese speaking IT Support Engineer
Japanese speaking IT Support Engineer

Japanese speaking IT Support Engineer

Full-Time 30000 - 65000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support regulatory reporting systems, monitor operations, and respond to incidents.
  • Company: Join a leading Japanese IT consulting firm focused on financial institutions.
  • Benefits: Enjoy a hybrid work model, competitive salary, and potential visa sponsorship.
  • Why this job: Be part of a mission-critical team ensuring compliance in finance while using your bilingual skills.
  • Qualifications: Fluent in Japanese and English, with strong SQL skills and IT support experience.
  • Other info: Flexible hours required, including on-call shifts; ideal for tech-savvy problem solvers.

The predicted salary is between 30000 - 65000 £ per year.

A Japanese IT consulting firm is seeking a bilingual infrastructure and application support engineer to manage the operation and maintenance of regulatory reporting systems for financial institutions. This role focuses on ensuring stable system operation through continuous monitoring, rapid incident response (including on-call support), root cause analysis, and documentation. The ideal candidate will have experience in maintaining mission-critical systems and strong skills in SQL-based data analysis, particularly with Microsoft SQL Server.

This position supports the stable operation of regulatory reporting systems used by financial institutions. You will be responsible for system monitoring, incident response, root cause analysis, and providing comprehensive incident reports. The role requires attention to detail and a strong sense of ownership, as you will be supporting systems critical to compliance with financial regulations.

Key Responsibilities:
  • Monitor system operation and logs on a daily/monthly basis
  • Respond to system incidents and provide both temporary and permanent solutions
  • Extract and analyse data using SQL (Microsoft SQL Server)
  • Analyse incidents using logs and DB traces to identify root causes
  • Prepare detailed incident reports, including root cause and preventative actions
  • Communicate with clients and internal stakeholders in both English and Japanese
Must Requirements:
  • Experience in IT system operations and support for financial institutions
  • Strong SQL skills, particularly with Microsoft SQL Server
  • Experience in log management, incident analysis, and report writing
  • Ability to work flexible hours including on-call and shift support
  • Bilingual: Fluent in both Japanese and English (Business level or higher)
Preferred Qualifications:
  • Experience with financial regulations and reporting (e.g., MiFID II, EMIR, SFTR, BoE, JFSA)
  • Strong knowledge of Windows OS and SQL Server operations
  • Calm and flexible approach to handling urgent or high-pressure situations

Japanese speaking IT Support Engineer employer: Centre People Appointments

Join a leading Japanese IT consulting firm in Central London, where you will be part of a dynamic team dedicated to supporting mission-critical regulatory reporting systems for financial institutions. With a strong emphasis on employee growth and a collaborative work culture, this role offers competitive salaries, hybrid working options, and the opportunity to enhance your technical skills while making a meaningful impact in the financial sector.
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Contact Detail:

Centre People Appointments Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Japanese speaking IT Support Engineer

✨Tip Number 1

Familiarise yourself with the specific regulatory reporting systems used by financial institutions. Understanding the nuances of these systems will not only help you in interviews but also demonstrate your commitment to the role.

✨Tip Number 2

Brush up on your SQL skills, especially with Microsoft SQL Server. Consider working on sample projects or exercises that involve data extraction and analysis to showcase your proficiency during discussions.

✨Tip Number 3

Prepare to discuss your experience with incident response and root cause analysis. Think of specific examples where you've successfully managed system incidents, as this will highlight your problem-solving abilities.

✨Tip Number 4

Since this role requires bilingual communication, practice discussing technical topics in both English and Japanese. Being able to articulate your thoughts clearly in both languages will set you apart from other candidates.

We think you need these skills to ace Japanese speaking IT Support Engineer

Bilingual Communication Skills (Japanese and English)
SQL Proficiency (Microsoft SQL Server)
Incident Response Management
Root Cause Analysis
Log Management
Data Analysis
Attention to Detail
Report Writing
Understanding of Financial Regulations
Ability to Work Flexible Hours
Calm Under Pressure
Technical Support Experience
System Monitoring
Client Interaction Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in IT system operations, particularly in financial institutions. Emphasise your SQL skills and any relevant certifications or projects that demonstrate your ability to manage regulatory reporting systems.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your bilingual abilities in Japanese and English, and provide specific examples of how your skills align with the responsibilities outlined in the job description.

Showcase Relevant Experience: When detailing your work experience, focus on your previous roles related to incident response, log management, and root cause analysis. Use metrics where possible to quantify your achievements and impact in those positions.

Prepare for Technical Questions: Anticipate technical questions related to SQL and system monitoring during the interview process. Brush up on your knowledge of Microsoft SQL Server and be ready to discuss your approach to incident analysis and reporting.

How to prepare for a job interview at Centre People Appointments

✨Showcase Your SQL Skills

Since strong SQL skills are a must for this role, be prepared to discuss your experience with Microsoft SQL Server. You might even be asked to solve a problem or analyse a dataset during the interview, so brush up on your SQL queries and data analysis techniques.

✨Demonstrate Bilingual Communication

As this is a bilingual role, practice communicating technical concepts in both English and Japanese. Be ready to switch between languages smoothly, especially when discussing complex topics related to regulatory reporting systems.

✨Prepare for Incident Response Scenarios

Expect questions about how you would handle system incidents. Think of examples from your past experience where you successfully managed an incident, including your approach to root cause analysis and the steps you took to resolve the issue.

✨Highlight Your Attention to Detail

This role requires a keen eye for detail, especially when preparing incident reports. Be ready to discuss how you ensure accuracy in your work and provide examples of how your attention to detail has positively impacted your previous roles.

Japanese speaking IT Support Engineer
Centre People Appointments
C
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