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- Tasks: Welcome members and manage queries and bookings with a smile.
- Company: Join Europe's leading premium health and wellness group.
- Benefits: Enjoy free club membership, discounts, and career advancement opportunities.
- Why this job: Be part of a thriving culture where you can grow and make an impact.
- Qualifications: Passion for customer service and strong communication skills required.
- Other info: Get paid on demand with the Wagestream App!
The predicted salary is between 24000 - 36000 £ per year.
Would you like to join Europe's leading premium health and wellness group? Our team members are the ambassadors of our business and the heart of what we do. We are on the lookout for a passionate Receptionist to join our team!
As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.
We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.
- Free Club Membership for you and your family!
- 50% Discount on food and drinks.
- Discounts on Swimming, Tennis Lessons, and Personal Training.
- Opportunities for Career Advancement through internal training and development.
- Wagestream App: Get paid on demand!
- Access to our Benefits Suite.
About you: As a Receptionist, we are looking for someone who:
- Has an overall passion for customer service
- A team player, with strong communication and collaboration skills
- Ability to work in a fast-paced environment
Join us and help us create a thriving and inclusive culture. Together, we're more than a Club!
Receptionist employer: David Lloyd Clubs
Contact Detail:
David Lloyd Clubs Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Familiarise yourself with the health and wellness industry. Understanding the services offered by our group will help you engage with members more effectively and demonstrate your passion for customer service during the interview.
✨Tip Number 2
Practice your communication skills. As a Receptionist, you'll be the first point of contact for our members, so being able to convey information clearly and warmly is crucial. Consider role-playing scenarios with friends or family to build confidence.
✨Tip Number 3
Showcase your teamwork abilities. Think of examples from past experiences where you've successfully collaborated with others. This will highlight your fit within our inclusive culture and your ability to thrive in a fast-paced environment.
✨Tip Number 4
Prepare questions to ask during the interview. This shows your genuine interest in the role and the company. Inquire about opportunities for career advancement or how the team fosters a sense of belonging, which aligns with our values.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what the company is looking for in a Receptionist. Highlight key responsibilities and required skills, such as customer service passion and communication abilities.
Tailor Your CV: Customise your CV to reflect your relevant experience and skills that match the job requirements. Emphasise any previous roles in customer service or reception, and include specific examples of how you provided excellent service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work there and how your values align with their mission of creating a thriving and inclusive culture.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammar errors, and ensure that your contact information is correct. A polished application reflects your attention to detail.
How to prepare for a job interview at David Lloyd Clubs
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in previous roles.
✨Demonstrate Strong Communication Skills
As a Receptionist, you'll need to communicate effectively with members and colleagues. Practice clear and concise responses to common interview questions, and be prepared to showcase your ability to listen actively.
✨Prepare for Fast-Paced Scenarios
Since the role involves working in a fast-paced environment, think of examples from your past experiences where you successfully managed multiple tasks or handled stressful situations. This will show that you're ready for the challenges of the job.
✨Emphasise Teamwork and Collaboration
Highlight your ability to work well within a team. Discuss any experiences where you collaborated with others to achieve a common goal, as this aligns with the company's focus on creating a thriving and inclusive culture.
