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- Tasks: Support event managers, liaise with teams, and ensure smooth operations for unforgettable events.
- Company: Join Create, a leading catering company with 30 years of delivering exceptional food experiences across London.
- Benefits: Enjoy perks like personal development, private medical eligibility, and a great wellbeing strategy.
- Why this job: Be part of a passionate team that values quality service and offers diverse event experiences.
- Qualifications: Strong communication skills, attention to detail, and a passion for the catering and events industry required.
- Other info: Full-time role based in Wimbledon Park/Earlsfield, with opportunities for growth and recognition.
The predicted salary is between 25000 - 32000 £ per year.
Owned by CH&Co Catering Group Ltd, Create have been delivering unforgettable food experiences to clients across every corner of London for an impressive 30-year legacy. From music venues to museums, client offices to private residences and pop-up venues to beautiful gardens, our talented kitchen and operational teams deliver an unrivalled experience of uncompromised quality at each and every event. Working collaboratively with our clients, venue partners and supply chain, the commitment of our knowledgeable, reliable and passionate team remains as steadfast as ever: we will consistently deliver stunning, seasonal and sustainable dishes to our clients.
CH&Co’s expertise and enthusiasm span the hospitality sector and our talented teams operate across the UK and Ireland in workplaces, schools, venues, visitor attractions, healthcare, stadia and events. The collection of brands within the company portfolio include: Create, Ultimate Experience, Gather & Gather, Company of Cooks, and many more.
As an Operations Support Manager, you will work within the operations team and report into the Operations Director. You will be passionate about events, a foodie, personable, motivated, a team player and driven by providing a 5-star service. Typical activities and responsibilities will include:
- Ensuring that all onsite Event Managers have the required paperwork for each event
- Supporting with inputting of supplier purchase orders and corresponding invoices
- Liaising with the staffing partners to ensure that all events have correct resource allocated
- Working with Finance team to ensure that all post event costs are assigned as required
- Liaising with kitchen teams in distribution of event specific allergen information
- Researching for specific items for client specific items
- To support the sales, ops and kitchen teams with planning and running of specific tastings
- Assist operations team with pre-event ordering from approved suppliers
- Opportunity to support on varied and diverse events
The ideal candidate will have:
- Possess excellent communication and reporting skills
- Able to form relationships with all levels and departments within the business
- Effective decision-making and problem-solving skills
- Be client facing and ability to understand what contributes towards a 5-star service
- Neat and professional demeanor and appearance
- Exceptional attention to detail and organisational skills
- Demonstrate excellent communication
- A proactive approach with enthusiasm and commercial awareness
- Strong time management skills
- Ability to work effectively as part of a team as well as individually
- An interest in catering and events industry
- Computer literacy with excellent knowledge of Microsoft software including Excel and Word
What's in it for you? Working with Ultimate Experience has its perks! People are at the heart of everything we do, so we’ve developed a range of benefits to keep you happy:
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
Operations Support Manager employer: Compass Group UK
Contact Detail:
Compass Group UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager
✨Tip Number 1
Familiarise yourself with the catering and events industry, especially in London. Understanding the local market and trends will help you speak confidently about your passion for events during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join relevant online groups to connect with people who can provide insights or even referrals for the Operations Support Manager role.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock event plan. This will showcase your ability to manage multiple tasks and attention to detail, which are crucial for the role.
✨Tip Number 4
Research CH&Co Catering Group and their brands thoroughly. Knowing their values, mission, and recent projects will allow you to tailor your conversations and show genuine interest in being part of their team.
We think you need these skills to ace Operations Support Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Operations Support Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Tailored CV: Create a CV that specifically addresses the qualifications mentioned in the job description. Emphasise your communication skills, attention to detail, and any relevant experience in the catering or events industry.
Write a Compelling Cover Letter: In your cover letter, express your passion for events and catering. Use specific examples from your past experiences to demonstrate how you can contribute to delivering a 5-star service as outlined in the job description.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.
How to prepare for a job interview at Compass Group UK
✨Show Your Passion for Events
Make sure to express your enthusiasm for the events industry during the interview. Share any relevant experiences or personal anecdotes that highlight your passion for delivering exceptional service and creating memorable experiences.
✨Demonstrate Strong Communication Skills
Since the role requires liaising with various teams, it's crucial to showcase your communication abilities. Prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations or when coordinating with multiple stakeholders.
✨Highlight Your Organisational Skills
Given the emphasis on attention to detail and organisation in this role, be ready to discuss how you manage tasks and prioritise responsibilities. Consider sharing specific tools or methods you use to stay organised, especially when handling multiple events.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Think of scenarios where you've had to make quick decisions or resolve issues during events, and be prepared to explain your thought process and the outcomes.
