Contract Lead (Capital works) (, North East England, United Kingdom)

At Places for People, we hire People, not numbers! Experience and track record are important, but we are more interested in hiring someone that embodies our People Promises. This role oversees the planning, supervision, and delivery of maintenance and refurbishment works on domestic and commercial properties. You manage contractor teams, ensure quality and compliance, control budgets and schedules, and maintain strong customer service with continuous improvement. You also handle contract documentation, inspections, and provide technical advice while supporting the team's development and contributing to asset management. Covering the North East region, you will be responsible for the effective and efficient delivery of the group's repairs, maintenance and capital component upgrade work. You will take an active role around responsibility with CDM and H&S Management. You will oversee contractor performance, ensuring all terms, SLAs, and KPIs are met while preparing and managing contract documentation. You'll control work programs and budgets, monitor site progress, and ensure compliance with regulations. Managing inspections, maintaining quality standards, and keeping accurate records will be key. You'll also provide technical advice on building maintenance and actively contribute to asset management discussions to drive continuous improvement.

The Essential Criteria for this role is listed below:

• Proven experience delivering customer-focused services with a focus on continuous improvement.
• Extensive experience coordinating and supervising work on both domestic and commercial properties.
• Strong background in managing contractors to ensure service delivery, handle change, and support team development.
• A driving license and access to your own vehicle is mandatory for this role.

You bring strong experience delivering customer-focused services with a commitment to continuous improvement. You've successfully arranged and supervised work on domestic and commercial properties and led contractor teams to ensure quality, manage change, and support development. You're skilled at prioritising tasks to meet targets, budgets, and deadlines. Ideally, you hold (or are working toward) relevant qualifications such as an HNC or professional certifications, with the technical competence to commission and sign off work but hands-on experience in project management is essential. Preferred skills include health and safety certifications like IOSH or NEBOSH, a solid understanding of value-for-money principles, and strong communication skills across all levels.

The benefits include:

• Competitive salary, with a salary review yearly
• Pension with matched contributions up to 7%
• Excellent holiday package – up to 35 days annual leave (including bank holidays) with the option to buy or sell leave
• Cashback plan for healthcare costs – up to £500 saving per year
• A bonus scheme for all colleagues at 2%
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

If you meet the criteria and are ready to make the next step in your career then click apply. You will be redirected to our careers site where you can discover more about the role, read a full job description and apply directly to us. If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team.

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect. We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment. By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.