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For Companies At a Glance
- Tasks: Support the sales team with lead generation, appointment setting, and administrative tasks.
- Company: Join a dynamic recruitment firm focused on delivering exceptional sales support.
- Benefits: Enjoy a competitive salary, company pension, and on-site parking.
- Why this job: Be part of a vibrant team, enhance your skills, and pave your way to a sales career.
- Qualifications: Experience in sales support or customer service, strong communication skills, and proficiency in Microsoft Office.
- Other info: Full-time role with a Monday to Friday schedule, perfect for work-life balance.
The predicted salary is between 21500 - 30000 £ per year.
Matthew James Recruitment are seeking a proactive and detail-oriented Sales Support Assistant to join our clients' dynamic sales team. The primary focus of this role is to support the sales department by appointment setting and lead generation. You will also provide administrative and operational support to help the business function efficiently and effectively. You will play a key role in ensuring customer satisfaction by acting as a liaison between internal departments and customers.
Key Responsibilities:
- Make outbound calls to prospective clients using targeted lead lists, CRM systems and proactive prospection.
- Qualify leads through initial conversations, identifying decision-makers and assessing interest.
- Schedule appointments for the external sales team, ensuring efficient calendar coordination.
- Follow up on marketing campaigns and inbound inquiries to generate new business opportunities.
- Maintain accurate records of all interactions, appointments, and lead statuses in the CRM system.
- Meet or exceed monthly targets for calls made and appointments booked.
- Provide administrative support to the sales team, including but not limited to processing sales orders, supporting with the quoting process and supporting with sales proposals and presentations.
- Responsible for raising purchase orders within the companies Accounting System.
- Liase with the Production department to check order status and lead times for customer orders.
- Support with order tracking, invoicing, and resolving delivery or product issues.
Person Specification
Essential Skills and Experience:
- Proven experience in a sales support, administrative, or customer service role.
- Articulate and Focused
- Strong organizational skills with high attention to detail and accuracy.
- Excellent written and verbal communication skills.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
- Experience using CRM systems (e.g., Salesforce, HubSpot, or similar).
- Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Desirable Skills:
- Experience of sales and invoicing software.
- Knowledge of basic sales principles and customer service practices.
- Experience working in a B2B sales environment.
- Ability to analyse data and produce sales reports.
- Desire to develop into a Direct Sales Role or Account Manager in the future.
Personal Attributes:
- Team player with a positive and proactive attitude.
- Customer-focused with strong interpersonal skills.
- Flexible and adaptable to changing priorities.
- Self-motivated with a strong sense of ownership and accountability.
Job Types: Full-time, Permanent
Pay: £25,000.00-£30,000.00 per year
Benefits:
- Canteen
- Company pension
- On-site parking
Schedule: Day shift, Monday to Friday
Sales Support Executive in Rugby employer: Matthew James Recruitment Ltd
Contact Detail:
Matthew James Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support Executive in Rugby
✨Tip Number 1
Familiarise yourself with the CRM systems mentioned in the job description, like Salesforce or HubSpot. Being able to demonstrate your proficiency in these tools during an interview will show that you're ready to hit the ground running.
✨Tip Number 2
Practice your communication skills by engaging in mock conversations. Since you'll be qualifying leads and liaising with customers, being articulate and focused is key. Role-playing can help you feel more confident when making those outbound calls.
✨Tip Number 3
Research the company and its products thoroughly. Understanding their offerings will not only help you in the role but also impress your interviewers, showing that you're genuinely interested in contributing to their sales success.
✨Tip Number 4
Prepare examples of how you've successfully supported a sales team in the past. Highlighting your organisational skills and attention to detail will demonstrate that you can manage multiple tasks effectively in a fast-paced environment.
We think you need these skills to ace Sales Support Executive in Rugby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support, administration, or customer service. Use keywords from the job description to demonstrate that you meet the essential skills and experience required for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your proactive attitude and attention to detail. Mention specific examples of how you've successfully supported sales teams in the past and how your skills align with the responsibilities outlined in the job description.
Highlight CRM Experience: Since experience with CRM systems is essential, be sure to detail your familiarity with any relevant software like Salesforce or HubSpot. Provide examples of how you've used these tools to manage leads and track sales activities.
Showcase Communication Skills: Given the importance of communication in this role, emphasise your written and verbal communication skills. You might include examples of how you've effectively liaised between departments or handled customer inquiries in previous positions.
How to prepare for a job interview at Matthew James Recruitment Ltd
✨Show Your Proactivity
As a Sales Support Executive, being proactive is key. During the interview, share examples of how you've taken initiative in previous roles, whether it's through lead generation or improving processes. This will demonstrate your readiness to contribute from day one.
✨Highlight Your Organisational Skills
This role requires strong organisational skills. Be prepared to discuss how you manage your time and prioritise tasks effectively, especially in a fast-paced environment. Mention any tools or methods you use to stay organised, such as CRM systems or task management software.
✨Demonstrate Communication Skills
Excellent communication is crucial for this position. Practice articulating your thoughts clearly and concisely. You might also want to prepare for questions about how you handle customer interactions and resolve issues, showcasing your interpersonal skills.
✨Familiarise Yourself with CRM Systems
Since experience with CRM systems is essential, make sure you're comfortable discussing your familiarity with them. If you've used specific platforms like Salesforce or HubSpot, be ready to explain how you've leveraged these tools to support sales efforts in the past.
