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- Tasks: Engage with the community, provide support, and assist police officers in various duties.
- Company: Join Merseyside Police, a top-performing urban force dedicated to community safety and improvement.
- Benefits: Enjoy 33 days holiday, a local government pension, and exclusive discounts.
- Why this job: Make a real difference in your community while building strong relationships and gaining valuable experience.
- Qualifications: No specific qualifications required, just a passion for community engagement and public service.
- Other info: Applications open for roles starting February 2026; training provided at Mather Avenue Training Centre.
The predicted salary is between 26106 - 32472 £ per year.
Police Constable Support Officers (PCSOs) are salaried, non-warranted police staff who complement the work of Police Officers. A consistent number of PCSOs go on to pursue careers as Police officers within Merseyside Police Force, handling more serious, complex, and enforcement-heavy tasks. However, those who prefer to remain as a PCSO for the long-term particularly enjoy providing visibility in the community, community outreach, and tackling minor issues, focusing on public safety, support, and engagement.
PCSOs also enjoy the stability of working primarily in one location, building intricate knowledge of local communities, and understanding the dynamics and specific needs of the areas they serve. This rewarding career offers an opportunity to play a pivotal role in Merseyside Police, joining a unique profession where you can really make a visible difference in your community.
If you think that you have the personal attributes to build solid relations with our officers and communities, please read our PCSO information on our website to learn about the training programme, and hear from current PCSOs about their experience.
Salary: £26,106 to £28,653 plus 13.33% equalisation allowance after training (per annum). Equating to £29,585 - £32,472 per annum - inclusive of equalisation allowance.
Holidays: 33 days holiday increasing with service to 38 days.
Benefits: Local Government Pension Scheme, In depth training at our Mather Avenue Training Centre, Continuous Professional Development, Police Blue Light Card Discounts and perks, Access to staff networks.
Your daily routine will be quite varied combining public service, problem-solving, and teamwork:
- Community Engagement: Patrolling assigned areas to establish a visible presence and deter crime. Interacting with residents, addressing their concerns, and gathering feedback on local issues. Attending community meetings, schools, and events to educate and foster relationships.
- Crime Prevention and Support: Providing crime prevention advice, such as home security tips, to residents and businesses. Offering assistance and emotional support to victims of crime. Mediating in cases of anti-social behaviour to prevent situations from escalating.
- Operational Assistance: Supporting police officers at crime scenes by maintaining order and protecting evidence. Conducting house-to-house inquiries as part of ongoing investigations. Assisting during public events by managing crowds, providing directions, or ensuring public safety.
- Legal and Administrative Duties: Preparing reports and maintaining accurate records of incidents.
About Merseyside Police: Merseyside Police is a dynamic, challenging, and rewarding place to work, we take pride in everything we do. The best performing urban Force as graded by HMICFRS to date, our strategy is simply to put the communities of Merseyside first. We have a strong focus on continuous improvement in the areas we're passionate about: ending Violence Against Women and Girls; tackling Serious Organised Crime and County Lines; strengthening our approach to Diversity and Inclusion; building trust and confidence through Community Engagement.
We're a friendly employer who prides itself in staff investment and wellbeing. Our rewards package includes everything you would expect from any large, forward-thinking employer, including family friendly policies, and local government pension scheme, discount schemes and inclusivity networks.
Our commitment to Diversity, Equality and Inclusion: To help us achieve a workforce that represents our communities, we have a dedicated Inclusion team who work to encourage people from diverse communities to build their career with our force. They also provide support and guidance throughout the job application process to candidates from under-represented groups.
To find out more about the support on offer from our dedicated Inclusion team please visit their page on our website.
Our Recruitment Process: To apply for the role of PCSO, you will need to meet the minimum criteria as outlined on our PCSO information page on our website under Eligibility Criteria. Details of the recruitment stages can be found on our PCSO information page under recruitment.
We are currently recruiting PCSOs to start employment in February 2026. You will be invited to complete National Sift via the College of Policing shortly after applying so please do ensure you monitor your emails and complete in a timely manner as interviews are expected to be consistently conducted with pre-employment checks including medical, vetting and biometrics being conducted shortly after.
Please provide 5 years employment/education history, explaining any gaps in employment, as part of the experience and education history section of your application form. We will use this information to obtain references upon conditional offer - with your permission.
If you think this is the role for you, please click apply and you will be diverted to our website where you can formally apply and find out all of the relevant information including our contact information if you have any questions.
Police Community Support Officer - PCSO in Liverpool employer: Merseyside Police
Contact Detail:
Merseyside Police Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Police Community Support Officer - PCSO in Liverpool
✨Tip Number 1
Familiarise yourself with the local community in Liverpool. Understanding the specific needs and dynamics of the area will not only help you during interviews but also demonstrate your commitment to community engagement, which is a key aspect of the PCSO role.
✨Tip Number 2
Engage with current PCSOs or attend community meetings to gain insights into their daily responsibilities and challenges. This first-hand knowledge can provide you with valuable talking points during your application process and show your genuine interest in the role.
✨Tip Number 3
Highlight any previous experience in community service or public engagement roles. Whether it's volunteering or working in customer service, showcasing your ability to interact positively with the public will strengthen your application for the PCSO position.
✨Tip Number 4
Prepare for the National Sift by reviewing the competencies required for the role. Familiarise yourself with the core values of Merseyside Police and think about how your personal attributes align with their mission to serve the community effectively.
We think you need these skills to ace Police Community Support Officer - PCSO in Liverpool
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and expectations of a Police Community Support Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the role.
Tailor Your CV: Craft your CV to highlight relevant experience in community engagement, problem-solving, and teamwork. Use specific examples that demonstrate your ability to connect with the community and support public safety.
Write a Compelling Cover Letter: Your cover letter should express your passion for community service and your desire to make a difference. Mention any relevant experiences and explain why you want to work specifically with Merseyside Police as a PCSO.
Prepare for the National Sift: After submitting your application, be ready to complete the National Sift via the College of Policing. Review the eligibility criteria and prepare to showcase your qualifications and experiences effectively.
How to prepare for a job interview at Merseyside Police
✨Understand the Role
Make sure you have a clear understanding of what a PCSO does. Familiarise yourself with the responsibilities, such as community engagement and crime prevention, so you can discuss how your skills align with these tasks.
✨Show Your Community Spirit
Demonstrate your commitment to community service. Share examples from your past experiences where you've engaged with local communities or helped resolve issues, as this is a key aspect of the PCSO role.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle various situations, such as dealing with anti-social behaviour or providing support to victims of crime, and be ready to articulate your thought process.
✨Highlight Teamwork Skills
PCSOs work closely with police officers and other community members. Be prepared to discuss your teamwork experiences and how you can contribute positively to a collaborative environment.
