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For Companies At a Glance
- Tasks: Lead global initiatives to enhance customer satisfaction and drive Teradata Applications success.
- Company: Join Teradata, a leader in cloud analytics and data solutions for AI-driven decision-making.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and innovation.
- Why this job: Be a trusted advisor, shaping customer experiences and influencing product development.
- Qualifications: Strong technical background, excellent communication skills, and experience in matrix management required.
- Other info: Apply by January 23rd to be part of a transformative team.
The predicted salary is between 43200 - 72000 £ per year.
Our Company
At Teradata, we believe that people thrive when empowered with better information. That’s why we built the most complete cloud analytics and data platform for AI. By delivering harmonized data, trusted AI, and faster innovation, we uplift and empower our customers—and our customers’ customers—to make better, more confident decisions. The world’s top companies across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise.
What you’ll do
- Provide leadership on best practices associated with Teradata Applications
- Take part in initiatives to improve Teradata Applications ability to retain, grow and increase customer satisfaction
- Provide guidance, direction and support to regional Sales and Post Sales/Consulting Teams around the globe
- Build and deliver roadmap discussions for Customers
- Build Customer solutions on top of Teradata Applications
- Escalation point for Sustaining Engineering – investigate issues, provide workarounds, or changes necessary to solve problems
- Establish and maintain strong Customer relationships to play the role of Trusted Advisor
- Work with Product Development on roadmap for CIM/VCX
- Lead communications around CIM/VCX updates both internally and externally
- Advocate necessary changes for evolving existing products in cooperation with Engineering and Sustaining Engineering Organizations
- Build solutions that combine core product features with customer-requested extensions
Who You’ll Work With
Teradata is looking for a highly organized, motivated, and experienced individual to fulfil the role of Director of Global Application Solutions. The role is responsible for ensuring high level of satisfaction among Teradata Applications Customer base, securing Customer retention, educating internally and externally, and spearheading development with the Product team. In this role align with Sales Organization for POC and Architecture guidance and with Consulting and DevOps Organization to ensure successful deliveries. You will also align with CX team on Clearscape Innovation Days.
What Makes You a Qualified Candidate
The position demands an individual with solid technical background and a proactive, energetic, hands-on approach. Excellent communication and interpersonal skills are a must as the role requires daily interactions both within as well as outside of Teradata organization. It is also necessary to be able to take ownership of multiple parallel topics. Therefore, experience in matrix management and strong collaboration skills are a must.
The deadline for applications is January 23rd.
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Director, Global Applications Solutions employer: Teradata Group
Contact Detail:
Teradata Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Global Applications Solutions
✨Tip Number 1
Familiarize yourself with Teradata's cloud analytics and data platform. Understanding the core features and benefits of our solutions will help you articulate how you can enhance customer satisfaction and retention.
✨Tip Number 2
Network with current employees or industry professionals who have experience with Teradata Applications. Engaging in conversations about best practices and challenges can provide valuable insights that you can leverage during discussions.
✨Tip Number 3
Prepare to discuss your experience in matrix management and collaboration. Be ready to share specific examples of how you've successfully led cross-functional teams and managed multiple projects simultaneously.
✨Tip Number 4
Stay updated on the latest trends in AI and data analytics. Being knowledgeable about industry advancements will position you as a thought leader and demonstrate your commitment to driving innovation at Teradata.
We think you need these skills to ace Director, Global Applications Solutions
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and expectations outlined in the job description. Highlight your relevant experience in leadership, customer satisfaction, and technical expertise in your application.
Tailor Your CV: Customize your CV to reflect the skills and experiences that align with the requirements of the Director, Global Applications Solutions position. Emphasize your experience in managing customer relationships and leading teams.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for data analytics and cloud solutions. Discuss how your background makes you a perfect fit for Teradata and how you can contribute to improving customer satisfaction and retention.
Highlight Communication Skills: Since excellent communication is crucial for this role, provide examples in your application that demonstrate your interpersonal skills and ability to collaborate effectively with diverse teams and customers.
How to prepare for a job interview at Teradata Group
✨Showcase Your Leadership Skills
As a Director of Global Applications Solutions, you'll need to demonstrate your ability to lead teams effectively. Prepare examples of how you've successfully guided teams in the past, particularly in improving customer satisfaction and retention.
✨Understand Teradata's Products
Familiarize yourself with Teradata's cloud analytics and data platform. Be ready to discuss how you can leverage these products to build customer solutions and enhance their experience.
✨Communicate Clearly
Excellent communication is key for this role. Practice articulating your thoughts clearly and concisely, especially when discussing technical concepts or project roadmaps. This will help you convey your ideas effectively during the interview.
✨Demonstrate Collaboration Experience
Highlight your experience in matrix management and collaboration across different teams. Be prepared to share specific instances where you've worked with sales, consulting, and product development teams to achieve common goals.
