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For Companies At a Glance
- Tasks: Support field installations and provide technical assistance to customers across the UK and Ireland.
- Company: Join a dynamic team that values collaboration and career growth in a customer-focused environment.
- Benefits: Enjoy remote work flexibility, travel opportunities, and a supportive company culture.
- Why this job: This role offers hands-on experience and the chance to make a real impact in customer service.
- Qualifications: Technical skills and a passion for customer service are essential; travel is required.
- Other info: This is a home-based position with 50% travel involved.
The predicted salary is between 28800 - 43200 £ per year.
Can you bring your technical skills to our customer service department? Join our team covering UK & Ireland and enjoy a collaborative culture that empowers you to build a career you can be proud of.
Please note this is a home based role which requires 50% travel.
What you would do as our Field Installation Support:
- As our Field Installation Support you will be responsible for...
Field Installation Support employer: Assa Abloy
Contact Detail:
Assa Abloy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Installation Support
✨Tip Number 1
Familiarise yourself with the technical aspects of the products you'll be supporting. Understanding the installation process and common troubleshooting techniques will not only boost your confidence but also impress the hiring team during interviews.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 3
Prepare to discuss your experience with customer service and technical support scenarios. Be ready to share specific examples that demonstrate your problem-solving skills and ability to work under pressure, as these are crucial for the role.
✨Tip Number 4
Research the company's values and mission. Aligning your personal values with those of the company can make a strong impression during interviews, showing that you're not just looking for any job, but that you're genuinely interested in contributing to their success.
We think you need these skills to ace Field Installation Support
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Field Installation Support position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Technical Skills: Since this role requires technical skills, make sure to emphasise any relevant technical experience you have in your CV and cover letter. Use specific examples to demonstrate your expertise and problem-solving abilities.
Showcase Customer Service Experience: As the position is within customer service, include any previous roles where you provided support or assistance to customers. Highlight your communication skills and ability to work collaboratively in a team environment.
Tailor Your Cover Letter: Craft a personalised cover letter that addresses the specific needs of the company. Mention your enthusiasm for the role and how your background makes you a great fit for their collaborative culture.
How to prepare for a job interview at Assa Abloy
✨Showcase Your Technical Skills
Make sure to highlight your technical expertise during the interview. Be prepared to discuss specific tools and technologies you've worked with, as well as any relevant projects that demonstrate your problem-solving abilities.
✨Emphasise Customer Service Experience
Since this role involves customer interaction, it's crucial to showcase your experience in customer service. Share examples of how you've successfully resolved issues or improved customer satisfaction in previous roles.
✨Demonstrate Flexibility and Adaptability
Given the travel requirements of the job, be ready to discuss your flexibility and willingness to adapt to different environments. Share experiences where you've successfully adjusted to changing circumstances or worked in diverse settings.
✨Research the Company Culture
Understanding the company's culture is key to fitting in. Research their values and work environment, and be prepared to explain how your personal values align with theirs. This will show that you're not just a good fit for the role, but for the team as well.
