Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and meet targets in a fast-paced environment.
- Company: Join the prestigious Mercedes-Benz team in Belfast, known for excellence and innovation.
- Benefits: Enjoy competitive salary, career growth opportunities, and a dynamic work culture.
- Why this job: Perfect for those passionate about customer experience and eager to thrive in a vibrant setting.
- Qualifications: 1 year of customer service experience and 5 GCSEs at Grade C or above required.
- Other info: Temporary position with potential for future opportunities; apply by 18 July 2025.
The predicted salary is between 24000 - 32000 £ per year.
Job ref: SATMB/MB/25
Job type: Temporary
Location: Mercedes-Benz, Belfast
Salary: £32,000 pa (OTE)
Closing date: Friday 18 Jul 2025 12:00
Job summary: Are you an ambitious individual with the drive and enthusiasm to consistently meet and exceed targets? You don't need to be an expert on cars or maintenance, just be enthusiastic about delivering a five-star customer experience.
The ideal person will have/be:
- Essential:
- Minimum of 1 years' experience working in a customer service role.
- At least 5 GCSEs at Grade C or above (or equivalent).
- Ability to create dialog and possess good communication skills.
- Driven to deliver a 5-star customer service.
- Enjoy working in a fast pace, challenging environment.
- Possess a full, valid driving licence, aged over 21 years for Insurance purposes.
- Motivated and ambitious to achieve financial targets.
- Hospitality & Retail experience would be advantageous.
If you believe you can demonstrate these skills, click the Apply button and if successful, we can offer outstanding career opportunities.
In addition to filling this vacancy, Agnews reserve the right to create a reserve list of successful applicants in merit order. The list may remain live for up to 6 months or until exhausted, whichever is sooner. If the same post or similar post becomes available during the "live" period, you may be offered a post, if eligible and based on the information you have previously provided.
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process, click the Apply button below to Login/Register.
Service Advisor (Temp 12 months) employer: Agnew Group
Contact Detail:
Agnew Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Advisor (Temp 12 months)
✨Tip Number 1
Familiarise yourself with the Mercedes-Benz brand and their customer service ethos. Understanding their values will help you align your responses during any interviews and demonstrate your enthusiasm for delivering a five-star customer experience.
✨Tip Number 2
Prepare to discuss specific examples from your previous customer service roles where you exceeded targets or handled challenging situations. This will showcase your ability to thrive in a fast-paced environment and your commitment to exceptional service.
✨Tip Number 3
Network with current or former employees of Mercedes-Benz, if possible. They can provide insights into the company culture and expectations, which can be invaluable when tailoring your approach during the application process.
✨Tip Number 4
Demonstrate your motivation and ambition by setting personal goals related to customer service. Be ready to share these goals during your interview, as it shows you're driven to achieve financial targets and improve your skills continuously.
We think you need these skills to ace Service Advisor (Temp 12 months)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Service Advisor position. Highlight your relevant experience in customer service and how it aligns with the role.
Tailor Your CV: Make sure your CV reflects your customer service experience, particularly any roles where you exceeded targets or delivered exceptional service. Use specific examples to demonstrate your skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for delivering a five-star customer experience. Mention your communication skills and ability to thrive in a fast-paced environment, as these are essential for the role.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial in customer-facing roles.
How to prepare for a job interview at Agnew Group
✨Show Your Enthusiasm
Make sure to express your passion for delivering excellent customer service. Since the role focuses on providing a five-star experience, demonstrating your enthusiasm can set you apart from other candidates.
✨Highlight Relevant Experience
Even if you don't have direct automotive experience, emphasise your customer service background. Discuss specific situations where you've successfully met targets or resolved customer issues to showcase your skills.
✨Prepare for Common Questions
Anticipate questions related to customer service scenarios. Be ready to discuss how you handle difficult customers or work under pressure, as these are likely to come up in the interview.
✨Demonstrate Communication Skills
Since good communication is key for this role, practice articulating your thoughts clearly and confidently. You might even want to prepare a few examples of how you've effectively communicated with customers in the past.
