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- Tasks: Be the friendly face of Wrightbus, welcoming visitors and managing calls.
- Company: Join Wrightbus, Europe's fastest-growing production company.
- Benefits: Enjoy a 4% bonus, life insurance, discounts, free parking, and flexitime.
- Why this job: Gain valuable experience in a dynamic environment with opportunities for career progression.
- Qualifications: Must have 1 year of reception experience and 5 GCSEs including English and Maths.
- Other info: This is a temporary maternity cover role starting on 1st September 2025.
The predicted salary is between 24000 - 36000 £ per year.
Job type: Temporary
Location: Wrightbus
Closing date: Monday 04 Aug 2025 08:00
We reserve the right to close this vacancy early if we receive sufficient applications from suitably qualified and experienced candidates. We therefore encourage early applications.
The Job Summary: Wrightbus is the fastest growing production company in Europe. We are recruiting for a Receptionist Administrator to act as the first point of contact for visitors and callers to the business to ensure an excellent visitor experience. To undertake a range of other administrative tasks as identified by the Senior Management Team. Maternity cover, fixed term, for 12 months. Start date 1st September 2025.
The Role:
- Front of House Duties: Greet and welcome visitors to the Offices between 8.15am and 5pm, informing the relevant member of staff of their arrival. To assist in organising hospitality of visitor and internal meetings.
- Telephone/Mail: Process and deliver internal and external mail daily. Operate switchboard from 8.15am - 5pm; receiving and transferring telephone calls, announcing callers, taking brief messages, and passing these on via the email system or connecting callers to staff members personal direct lines. Maintain and ensure that the answer message is appropriate. Review and update on a regular basis the staff contact and telephone extension lists.
- Administration Tasks: Provide administrative and general support to the business. Monitoring and responding to email queries. Assist with queries in a professional and efficient manner. To complete mail merges to customers and employees as and when required. To assist sales department with customer service contact via telephone and post. Use of Internal IT programmes, for example to request purchases orders via Therefore/Sage. Assist in organising corporate travel via our online travel booking system. On receipt of the request, book taxis on behalf of members of staff and visitors. Process invoices and keep records to ensure costs are allocated to the relevant departments.
The Requirements:
- Minimum 1 year's reception experience.
- 5 GCSEs Grade A-C to include English and Maths (or equivalent).
- 12 months proven extensive relevant experience working in a similar position.
- Working knowledge of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Microsoft PowerPoint.
- Demonstrable experience of managing high volume calls and emails.
The Benefits:
- 4% bonus
- Life Insurance
- Medicash scheme
- Discount with local businesses e.g. Galgorm Spa Resort and McAtamney's.
- Free car parking
- Canteen
- Career progression
- Professional development
- Flexitime
To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Receptionist Administrator employer: Wrightbus
Contact Detail:
Wrightbus Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Administrator
✨Tip Number 1
Familiarise yourself with the company culture at Wrightbus. Understanding their values and mission can help you tailor your approach during any interviews or conversations, showing that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills, especially over the phone. As a Receptionist Administrator, you'll be handling a lot of calls, so being clear and professional will make a great impression on both callers and your potential employers.
✨Tip Number 3
Get comfortable with Microsoft Office applications, particularly Word and Excel. Since these tools are essential for the role, demonstrating your proficiency can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Wrightbus if possible. They can provide insights into the role and the work environment, which can be invaluable during your application process.
We think you need these skills to ace Receptionist Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any reception or administrative roles. Emphasise your skills in managing calls and emails, as well as your proficiency in Microsoft Office applications.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role at Wrightbus. Mention specific experiences that demonstrate your ability to provide excellent customer service and manage front-of-house duties.
Highlight Relevant Qualifications: Clearly list your qualifications, particularly your GCSEs in English and Maths. If you have any additional certifications or training related to administration or customer service, be sure to include those as well.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Receptionist Administrator role.
How to prepare for a job interview at Wrightbus
✨Research the Company
Before your interview, take some time to learn about Wrightbus. Understand their values, recent news, and what makes them the fastest growing production company in Europe. This knowledge will help you tailor your answers and show genuine interest.
✨Practice Front of House Scenarios
As a Receptionist Administrator, you'll be the first point of contact for visitors. Practice common scenarios such as greeting guests, handling inquiries, and managing phone calls. This will help you feel more confident during the interview.
✨Highlight Relevant Experience
Make sure to discuss your previous reception experience and how it relates to the role. Be prepared to give examples of how you've managed high volume calls and emails, as well as any administrative tasks you've successfully handled.
✨Demonstrate IT Proficiency
Since the role requires knowledge of Microsoft Office programmes, be ready to discuss your experience with these tools. You might even want to mention specific tasks you've completed using Word, Excel, or Outlook to showcase your skills.
